Polycom VVX350 User Manual page 2

Soft Keys
New Call - Generates dial tone for a call
Directory – Save/Access your Contacts
Forward – sends call to another number
DND – Sends calls directly to voicemail
Dial – dials the number
Hold – Places a call on Hold
Resume – takes a call off hold status
Transfer – Transfers a call
Blind – Transfers a call Blind
Consultative – Transfers a call and lets
you talk to the third party.
More – Lists more options
Directory, Corporate Directory, recent
calls, or favorites
Conference – Initiates/completes a
conference
Split – Splits a conference call apart
Join – Merges two calls into one call
Manage – Manage the conference call
Far Mute - Mutes highlighted party
Remove – Removes highlighted party
Info – Information on the Participant
Back – Brings you back one screen
Lines – Shows the lines that are in use
Calls- Shows the calls that you are on
Park – Parks a call on the system that
anyone can pick up by dialing the park
extension listed when the call is placed
on park
Call Flip- Flips the call to the Desktop or
Cell phone app
End Call – Hangs up an active call
Cancel – backs out of transfer or
conference screen
Reject – Transfers call to your voicemail
or forwarding condition
Select – chooses highlighted option
Hard Keys
Transfer – sends a call to third party
Messages – Calls Voicemail
Hold – Places a call on Hold
Back – Brings you back one menu level
Home – changes options and settings
Headset – Press this to use a headset
Mute – Makes it so people can't hear you
Speaker – Takes phone off hook
Left side of Circle – Received Calls
Right side of Circle – Placed Calls
Bottom of Circle – Missed Calls
Top of Circle- Favorites
Center of Circle – Select
Enabling a Headset
There are two ways you can make a
headset work;
·
Plug in the headset to the
headset plug on the back of the
phone
·
Press the Green Headset Button
·
Press the Button on the side of
the headset to get dial tone
Note: The Headset Button will have
to be pressed every time you answer
or place a call, not a True Wireless
Solution
The other option is:
·
Plug EHS (Electronic Hook
Switch) in to the headset plug on
the back of the phone
·
Press Home on your phone
·
Choose Settings (7)
·
Choose Basic (1)
·
Choose Preferences (1)
·
Choose Headset (3)
·
Choose Headset Memory (1)
·
Choose Enabled (2)
· Press Back
·
Choose Hookswitch Mode (2)
·
Choose you Headset Type
·
Choose Yes
·
Your Phone will reboot
·
Press the Button on the side of
the headset to get dial tone