Troubleshooting - Panasonic KX-TH102M Operating Instructions Manual

2line home communication system monitoring package
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Troubleshooting

General use
Problem
The unit does not work.
I cannot hear a dial tone.
"Recharge battery" is
displayed and I cannot
perform the following
operations:
– taking a picture with the
handset camera
– erasing images or
editing a title while
viewing the stored
images
– taking a picture during
a video call or video
monitor
– recording or erasing a
customized ringer
– editing a title for a
customized ringer
– copying MULTI TALK V
USB Utility settings
(songs, images,
phonebook items,
programmable
settings, etc.) from your
computer
For assistance, please visit http://www.panasonic.com/phonehelp
Cause & solution
L Make sure that the battery is installed correctly and fully
charged (page 19).
L Check the connections (page 15 – 18).
L Unplug the base unit's AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset has not been registered to the base unit.
Register the handset (page 77).
L Confirm that the telephone line cord is connected (page
16).
L Disconnect the base unit from the telephone line and
connect a known working telephone. If the working
telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your
telephone company.
L The battery power is low. Fully charge the battery (page
19) and try again.
Useful Information
105

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