Epson SureColor SC-P8500DM Series User Manual page 204

SC-P8500DM/SC-P8500D/SC-P6500D/SC-P6500DE/SC-P6500E/SC-T7700DM/SC-T5700DM/SC-T7700D/SC-T5700D/SC-3700D/SC-T3700DE/SC-T3700E/SC-P8500DL/SC-T7700DL Series User's Guide
Is the paper too thick or too thin?
o
Check that the paper specifications are compatible
with this printer. For information about the media
types and appropriate settings for printing on paper
from other manufacturers or when using RIP
software, see the documentation supplied with the
paper, or contact the dealer of the paper or the
manufacturer of the RIP.
Are you using the printer at normal room
o
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25˚C, humidity: 40
to 60%).
Is paper jammed in the printer?
o
Open the printer cover of the printer and check that
there are no paper jams or foreign objects in the
printer. If paper is jammed, perform Maintenance -
Remove Paper.
Is the paper suction too strong?
o
If you continue to have problems with ejected
paper, try lowering the Paper Suction (the amount
of suction used to keep the paper on the paper feed
path).
"Paper Setting" on page 138
U
Are you using paper that curls easily?
o
When using paper that curls easily, make sure you
are in an environment with a room temperature of
23 degrees or higher.
Problem Solver
Roll marks are left on the paper
Is roll paper being fed using Auto Loading?
o
Depending on the paper, roll marks may be left on
the paper when it is fed automatically or when
switching rolls. In this situation, take the following
measures.
❏
Select Menu - General Settings - Printer
Settings - Paper Source Settings - Roll Paper
Setup - Auto Loading - Off to feed the roll
paper manually.
U
❏
If roll marks remain even after manual feeding,
feed the paper manually until you hear the
printer beep twice.
❏
When printing using roll switching, roll marks
may be left on the paper when switching rolls.
From Menu - General Settings - Printer
Settings - Roll Paper Setup - Paper Source
Settings - Roll Switching, select Roll 1 or Roll
2.
Paper does not collect in the paper
basket or is creased or folded when
the paper basket is used.
Does the print job require a lot of ink, or is
o
the humidity of the work environment
high?
Depending on the job and the work environment,
paper may not collect in the paper basket. Take the
following measures as appropriate.
❏
Paper does not collect in the paper basket: Use
your hands to lightly press the paper into the
paper basket as it is ejected from the printer.
❏
The paper folds after it has been cut
automatically: Select manual cutting and take
the paper in both hands after it is cut.
❏
The paper wrinkles and does not collect well in
the paper basket: Resume printing after closing
the paper basket. Before the paper ejected
from the printer touches the floor, take it in
both hands and continue to lightly support it
until printing is complete.
Roll paper jam
To remove jammed paper, follow the steps below:
204
"Feeding Roll Paper Manually" on page 63