Panasonic KX-TG2258 Operating Instructions Manual page 55

Problem
The unit does not display the
caller's name and/or phone
number.
The handset display exits the
Caller List or phone book.
You cannot page the handset
or base unit.
You cannot have a
conversation using the
headset.
Answering System
Problem
The Answering System is on,
but incoming messages are
not recorded.
You cannot listen to recorded
messages.
For assistance, please call: 1-800-211-PANA(7262)
Cause & Remedy
• You need to subscribe to a Caller ID service.
• Other telephone equipment may be
interfering with your phone. Disconnect it and
try again.
• Other electrical appliances connected to the
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller
ID.
• The caller requested not to send his/her
Caller ID information (p. 27).
• If a Caller ID box is connected between the
unit and the telephone wall jack, disconnect
the Caller ID box or plug the unit directly into
the wall jack.
• Do not pause for over 60 seconds while
searching.
• The handset is too far from the base unit.
• The handset user is making an outside call,
viewing the Caller List/phone book or
listening to messages. Wait until the IN USE/
CHARGE indicator light goes out.
• The handset or base unit is in use. Try again
later.
• Make sure the optional headset is connected
properly (p. 52).
• If "SP-phone" is displayed on the handset,
press [ ] to switch to the headset.
Cause & Remedy
• The recording time is set to "Greeting only".
Select "1 minute", "2 minutes" or "3 minutes"
(p. 20).
• Memory is full. Erase unnecessary
messages (p. 46).
• Make sure the unit is not being used.
Troubleshooting
55