Panasonic KX-TC1851B Operating Instructions Manual
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PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 6 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
Model No.
Operating Instructions
900MHz Cordless Phone
KX-TC1851B
KX-TC1851W
KX-TC1852B
Pulse-or-tone dialing capability
KX-TC1851B
Caller ID Compatible

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Summary of Contents for Panasonic KX-TC1851B

  • Page 1 PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico 900MHz Cordless Phone KX-TC1851B Model No. KX-TC1851W KX-TC1852B Pulse-or-tone dialing capability...
  • Page 2: Before Initial Use

    Please read IMPORTANT SAFETY INSTRUCTIONS on page 52 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic cordless telephone. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.
  • Page 3: For Best Performance

    For Best Performance Battery Charge A rechargeable Ni-Cd battery powers the handset. Charge the battery for about 6 hours before initial use (p. 11). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances such as a TV, personal computer...
  • Page 4: Table Of Contents

    Contents Preparation Location of Controls ....... . . 6 Display ..........8 Settings.
  • Page 5 Using the Directory ........32 Storing Names and Numbers in the Directory ....32 Steps for Entering Names and Symbols .
  • Page 6: Location Of Controls

    Location of Controls Handset Headset Jack (p. 13) (TALK) Button (p. 19, 21) (FUNCTION/EXIT/CH) (Channel) Button (p. 16, 19, 24) (TONE) Button (p. 44) (FLASH/CALL\WAIT) Button (p. 44, 45) Antenna Display (p. 8) Navigator Key (‹) (›) FWD/EDIT (fl) (p. 16, 20, 24, 33, 34) (DIRECT) (p.
  • Page 7: Base Unit

    Base unit Antenna (p. 3, 10) Charge Contacts (p. 12) (HANDSET\LOCATOR) IN USE/CHARGE Indicator (p. 11) Button (p. 43) CALLER ID Indicator (p. 21, 22, 23)
  • Page 8: Display

    Display The handset shows you instructions and information on the display. These display prompts are shown below. No items stored Recharge battery 12 new calls 12 new calls 1=Directory Voicemail Ringer off TINA ROBINSON 1-000-222-3333 Talk 01-06-35 The Caller List is empty or there are no stored items in the directory.
  • Page 9 No link to base. Place on cradle and try again. JACK SMITH 1-222-333-4444 11:20A JAN.12 a3 1234567890 Paging NANCY BROWN 1-000-222-3333 ----Waiting----- Please lift up and try again Not available Directory full The handset has lost communication with the base unit. Place the handset on the base unit and try again.
  • Page 10: Settings

    Connections Raise the antenna. ≥USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G). ≥The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) ≥To connect a standard telephone on the same line, see page 48.
  • Page 11: Installing The Battery In The Handset

    “ Installing the Battery in the Handset Install the battery and close the handset cover, locking it into place. Battery Charge Place the handset on the base unit and charge for about 6 hours before initial use. ≥The IN USE/CHARGE indicator lights. IN USE/CHARGE Indicator Battery strength You can check the battery strength on the display while the handset is on...
  • Page 12: Battery Information

    ≥If you DO NOT recharge the handset battery for more than 15 minutes, the display will keep indicating “Recharge battery” and/or “ to flash. Battery information After your Panasonic battery is fully charged (p. 11): Operation While in use (TALK)
  • Page 13: Using The Belt Clip

    Using an Optional Headset Plugging an optional headset into the handset allows a hands-free phone conversation. Please use only a Panasonic KX-TCA87 or KX-TCA90 headset. To order, call the accessories telephone number on page 2. Connecting an optional headset to the handset Open the headset jack cover, and connect an optional headset to the headset jack as shown below.
  • Page 14: Selecting The Dialing Mode

    “ Settings Selecting the Dialing Mode If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Your phone comes from the factory set to “Tone”. Make sure the handset is in the standby mode. (FUNCTION/EXIT/CH) Press (›)
  • Page 15: Selecting The Line Mode

    Selecting the Line Mode If the line is connected to a low voltage system such as a PBX, set to “B”. Otherwise the unit may not ring and the Call Waiting Caller ID Feature may not be accessible (p. 44). Your phone comes from the factory set to “A”.
  • Page 16: Programmable Functions

    Programmable Functions You can program the following function items using the handset near the base unit. The display shows the programming instructions. See the corresponding pages for function details. Make sure the handset is in the standby mode. (FUNCTION/EXIT/CH) Press <Function menu>* 1Save directory Voicemail dial...
  • Page 17: Setting The Auto Talk Feature

    Setting the Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing the feature ON by programming. Your phone comes from the factory set to OFF. Make sure the handset is in the standby mode. (FUNCTION/EXIT/CH) Press (›)
  • Page 18: Selecting The Ringer Volume

    “ Programmable Functions Selecting the Ringer Volume You can program the ringer volume to HIGH, LOW or OFF. If set to OFF, the unit will not ring. Your phone comes from the factory set to HIGH. Make sure the handset is in the standby mode. (FUNCTION/EXIT/CH) Press (›)
  • Page 19: Making Calls

    Making Calls To have a hand-free conversation, connect an optional headset to the handset (p. 13). (TALK) (FUNCTION/EXIT/CH) (TALK) Press Dial a phone number. ≥The dialed number is displayed. ≥After a few seconds, the display will show the length of the call and the battery strength. To hang up, press handset on the base unit.
  • Page 20 “ Making calls To dial after confirming the entered number Dial a phone number. ≥If you misdial, press (CLEAR). All digits are erased. Dial the correct phone number. (TALK) Press ≥After a few seconds, the display will show the length of the call and the battery strength. To hang up, press handset on the base unit.
  • Page 21: Answering Calls

    Answering Calls When a call is received, the unit rings and the CALLER ID indicator on the base unit flashes quickly. If you subscribe to a Caller ID service, the calling party information will be displayed after the first ring (p. 22). In order to view the Caller ID information, please wait until the second ring to answer a call.
  • Page 22: Caller Id Service

    Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be displayed after the first ring. The unit can record information of up to 50 different callers, including the time and date received and the number of times called, in the Caller List.
  • Page 23: To Check The Number Of New Calls

    ≥The name display service may not be available in some areas. For further information, please contact your telephone company. To check the number of new calls When new calls have been received, the CALLER ID indicator flashes slowly on the base unit.
  • Page 24: Using The Caller List

    Using the Caller List Viewing the Caller List To check who has called, follow the steps below. Make sure the handset is in the standby mode. Lift the handset off the base unit (›) and press Caller List. ≥The display will show, for example, the following: 2 new calls 1=Directory...
  • Page 25 Ex. When you search from the most recent call: Lift the handset off the base unit and press 2 new calls 1=Directory (›) Press JACK SMITH 1-222-333-4444 3:10P JUN.10 (›) Press NANCY BROWN 1-555-666-7777 1:54P JUN.9 a2 (›) Press CINDY TURNER 1-234-456-7890 10:38A JUN.9 (›)
  • Page 26: Calling Back From The Caller List

    “ Using the Caller List Calling Back from the Caller List Lift the handset off the base unit and press (›) (‹) to enter the Caller List. (›) (‹) Press desired caller. (TALK) Press ≥The displayed phone number is dialed automatically.
  • Page 27: Editing The Caller's Phone Number

    Phone no. d 1 – Area code ≥The order in which patterns a–d are displayed depends on how the telephone number is displayed in step 2. After editing the number, you can continue with calling back or storing procedures. To call back, press To store the number in the directory, (›)
  • Page 28: Storing Caller List Information In The Directory

    “ Using the Caller List Storing Caller List Information in the Directory You can store numbers that are in the Caller List in the directory. Make sure the handset is in the standby mode. Lift the handset off the base unit and (›) (‹) press...
  • Page 29: Erasing Caller List Information

    Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure the handset is in the standby mode. To erase a specific caller from the Caller List Lift the handset off the base unit and (›) (‹) press...
  • Page 30: One-Touch Dialer

    One-Touch Dialer A phone number stored in the touch operation. Storing a Phone Number in the DIRECT Button Make sure the handset is in the standby mode. (FUNCTION/EXIT/CH) Press (›) (‹) Press points to “Program”. FWD/EDIT (fl) Press While the arrow points to “Save DIRECT#”, press Enter a phone number, up to 48 digits.
  • Page 31: Dialing The Stored Number In The Direct Button

    Dialing the Stored Number in the DIRECT Button (DIRECT) Press ≥The stored number is dialed automatically. ≥After a few seconds, the display will show the length of the call and the battery strength. To hang up, press handset on the base unit. ≥You can also dial the stored number in the (DIRECT) button by pressing (TALK) and (DIRECT).
  • Page 32: Using The Directory

    Using the Directory You can store up to 50 names and phone numbers in the directory. All directory items are sorted by the first word in alphabetical order. Using the directory, you can make a call by selecting a name on the handset display.
  • Page 33 (FUNCTION/EXIT/CH) Press While the arrow points to “Save directory”, press key). ≥The display shows the number of stored items in the directory. Enter a name, up to 15 characters, with the dialing buttons, BACK (fl) ≥See the steps for entering names and symbols (p.
  • Page 34: Steps For Entering Names And Symbols

    “ Using the Directory Steps for Entering Names and Symbols The handset dialing buttons ( FWD/EDIT (fl) can be used to enter letters and symbols. Each button selects a character as shown below. Keys Blank BACK To move the cursor to the left (fi) FWD/EDIT To move the cursor to the right...
  • Page 35 For example, to enter “Tom Jones”: (FUNCTION/EXIT/CH) Press While the arrow points to “Save directory”, press (Yes key). Press Press six times, then press (fl) to move the cursor to the right. Press four times. FWD/EDIT (fl) Press blank. Press Press six times, then press (fl)
  • Page 36: Finding Items In The Directory

    ≥In step 1, you can go to the Caller List by pressing FWD/EDIT (fl) (p. 24). FWD/EDIT (fl) repeatedly until the (›), (‹), BACK (fi), FWD/EDIT (fl) (FUNCTION/EXIT/CH) Press (›). Press (‹). Alphabet Symbol Number Telephone number (When a name is not stored)
  • Page 37: Dialing From The Directory

    Keys Index Other symbols, 1 A, B, C, 2 D, E, F, 3 G, H, I, 4 J, K, L, 5 Dialing from the Directory BACK (fi) Press the directory list. (›) (‹) Press ≥The first item or last item is displayed. (›) (‹) Press...
  • Page 38: Editing An Item In The Directory

    “ Using the Directory Editing an Item in the Directory Make sure the handset is in the standby mode. (fi) Press BACK the directory list. (›) (‹) Press ≥The first item or last item is displayed. (›) (‹) Press directory item you want to change (p. 36). FWD/EDIT (fl) Press Edit the name using the dialing buttons,...
  • Page 39: Erasing An Item From The Directory

    Erasing an Item from the Directory Make sure the handset is in the standby mode. BACK (fi) Press the directory list. (›) (‹) Press ≥The first item or last item is displayed. (›) (‹) Press repeatedly to find the directory item you want to erase (p. 36). (CLEAR) Press FWD/EDIT (fl)
  • Page 40: Voice Mail Service

    Voice Mail Service Voice mail service is an electronic on-line answering system offered by your telephone company. After subscribing, the voice mail system can answer calls automatically when your line is busy or if calls are not answered. Callers can leave messages by following the pre-recorded instructions.
  • Page 41: Setting The Voice Mail Tone

    To erase a stored number (CLEAR) Press and hold ≥You can exit the programming mode any time by pressing (FUNCTION/EXIT/CH). Setting the Voice Mail Tone If your voice mail service sends a voice mail tone after a new message has been recorded, set to “On”. “Voicemail” and “ when a message has been recorded in your mailbox.
  • Page 42: Listening To Voice Mail Messages

    “ Voice Mail Service Listening to Voice Mail Messages After receiving a voice mail message, “Voicemail” and “ displayed. To listen to your voice mail message(s), follow the steps below. (FUNCTION/EXIT/CH) Press (›) (‹) Press points to “Voicemail dial”. FWD/EDIT (fl) Press ≥The stored voice mail access number is displayed (p.
  • Page 43: Special Features

    Each time you place the handset on the base unit, the unit automatically selects one of more than a million security codes. These codes help prevent the unauthorized use of your telephone line by another cordless telephone user. Handset Locator You can locate the handset or page the handset user with beep tones from the base unit.
  • Page 44: For Call Waiting Service Users

    ≥The first call is put on hold and you can answer the second call. ≥To return to the first caller, press (FLASH/CALL\WAIT) again. ≥If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID Feature Call Waiting Caller ID Feature allows your handset to display the second caller’s...
  • Page 45: Flash Button

    (optional) such as call waiting. Selecting the flash time The flash time depends on your telephone exchange or host PBX. You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. Your phone comes from the factory set to “700 ms”.
  • Page 46: Wall Mounting

    This unit can be mounted on a wall phone plate. Set the handset holder as shown. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow. ≥The word “UP” should face upward.
  • Page 47 Connect the telephone line cord. Mount the unit, then slide down. ≥Raise the antenna. To charge the handset battery: Place the handset on the handset holder as shown. ≥The IN USE/CHARGE indicator lights. To remove the handset holder While pressing the arrow (1) and opposite side (2) of the holder, pull out...
  • Page 48: Battery Replacement

    Battery Replacement If “Recharge battery” is displayed and/or “ fully charged, replace the battery with a new Panasonic P-P508 battery. To order, call the accessories telephone number on page 2. Remove the cover by sliding while pressing the arrow. Replace the battery and close the cover.
  • Page 49: Before Requesting Help

    Before Requesting Help Problem “No link to base. Place on cradle and try again.” is displayed and an alarm tone sounds. The unit does not work. Static, sound cuts in/out, fades. Interference from other electrical units. The handset does not ring. The handset display is blank.
  • Page 50 ≥Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. ≥Telephone line noise may be affecting the Caller ID information. ≥Do not pause for over 60 seconds while searching. ≥The line mode selection is incorrect. See page 15.
  • Page 51 ≥Make sure that an optional headset is connected properly (p. 13). ≥Call our customer call center at 1-800-211-PANA(7262). ≥Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY...
  • Page 52: Important Safety Instructions

    Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 11. Read and understand all instructions. 12. Follow all warnings and instructions marked on this unit. 13.
  • Page 53 CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3.
  • Page 54: Fcc And Other Information

    The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0).
  • Page 55 ≥If there is any trouble—disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone...
  • Page 56 Symptom ≥Send the unit to an authorized servicenter, prepaid and adequately insured. ≥Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. Panasonic Consumer Electronics Company,...

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