Wireless Problems - Palm VII Handbook

Wireless problems

Problem
The signal strength is
weak.
I forgot the password
to my Palm.Net™
service account.
Page 242
Solution
Make sure the antenna is pointing
straight up, perpendicular to the
ground:
If you hold your organizer in your
hand, raise the antenna to 135
If you lay it on a table or other surface
parallel to the ground, raise the antenna
to 90 ° .
Tap the Diagnostics icon
monitor the signal strength while you try
the following solutions:
Move away from your original location,
five to ten feet in any direction.
If you are indoors, stand near a
window, or move outdoors.
Open metal blinds on windows.
If you are in an underground parking
lot or other space below street level,
move to a location aboveground.
If you are in a crowd, move to a less
crowded area.
If you're in a vehicle, keep your
organizer level with the windshield.
The metal frame of the vehicle shields
radio signals. Mountains and buildings
may also block signals.
If you're outdoors, move away from
overhead electrical wires. Move from
under trees.
Visit http://www.palm.net, or contact
Customer Care. See the Getting Started
guide for contact information.
°
. Then
Frequently Asked Questions
.