Palm IIIc Handbook

Palm iiic: user guide
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  • Page 1 Handbook for the Palm IIIc ™ Organizer...
  • Page 2 End User Software License Agreement. 3.5" Software Diskettes Available Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you may download the Palm Desktop software from http://www.palm.com.
  • Page 3: Table Of Contents

    Opening applications ...17 Using menus ...18 Four ways to enter data ...21 Customizing your organizer...24 Chapter 2: Entering Data in Your Palm IIIc™ Organizer Using Graffiti writing to enter data ...27 Writing Graffiti characters ...27 Graffiti tips ...29 The Graffiti alphabet ...30 Writing capital letters ...30...
  • Page 4 Making records private ... 70 Attaching notes ... 72 Choosing fonts ... 73 Application-specific tasks... 74 Date Book ... 74 Address Book ... 88 To Do List ... 93 Memo Pad ... 98 Page iv Handbook for the Palm IIIc™ Organizer...
  • Page 5 Calculator ...101 Expense ...103 Chapter 5: Communicating Using Your Organizer Managing desktop E-Mail away from your desk ...115 Setting up Mail on the desktop ...116 Synchronizing Mail with your E-Mail application ...118 Opening the Mail application on your organizer ...118 Viewing e-mail items ...118 Creating e-mail items ...119 Looking up an address ...122...
  • Page 6 Deleting a ShortCut ... 191 Appendix A: Maintaining Your Organizer Caring for your organizer... 193 Battery considerations... 195 Resetting your organizer ... 195 Performing a soft reset ... 195 Performing a hard reset ... 196 Page vi Handbook for the Palm IIIc™ Organizer...
  • Page 7 Appendix B: Frequently Asked Questions Software installation problems...200 Operating problems ...201 Tapping and writing problems ...202 Application problems ...203 HotSync problems ...204 Beaming problems...210 Recharging problems ...210 Password problems...211 Technical support ...212 Appendix C: Creating a Custom Expense Report About mapping tables ...213 Customizing existing sample templates ...214 Determining the layout of the Expense Report...215 Labels ...215...
  • Page 8 Page viii Handbook for the Palm IIIc™ Organizer...
  • Page 9: About This Book

    Welcome to the Palm IIIc™ connected organizer. This handbook is designed to help you get up and running quickly on your organizer. It describes all you need to know about how to use your Palm IIIc organizer and the applications that come with it.
  • Page 10 Page 2 About This Book...
  • Page 11: Chapter 1: Introduction To Your Palm Iiic™ Organizer

    Getting to know your Palm IIIc organizer What is a Palm IIIc organizer? With your Palm IIIc organizer, you will no longer have trouble getting to meetings and appointments on time, remembering people’s names and personal details, or tracking all the items on your To Do list. Your organizer can help you improve your track record in all these areas, both at work and at home.
  • Page 12: System Requirements

    If you already own a Palm Computing that you install the version of Palm Desktop software that comes with your new Palm IIIc organizer into the same folder as your current Palm Desktop software. When you install the new version in the same folder as the previous version, all your data is preserved.
  • Page 13 3. (Optional) To ensure against any data loss, go to the folder that stores Palm Desktop software, copy the folder and all its contents, rename it (for example, Palm Backup), and store the copy outside the Palm Desktop software folder.
  • Page 14: Palm Iiic Components

    Illuminates when the organizer is in the cradle and charge light the battery is charging. When the battery is fully charged, the light turns off. Page 6 Graffiti writing area Scroll button Application buttons Introduction to Your Palm IIIc™ Organizer Screen...
  • Page 15 Organizer Displays the applications and information stored in screen your organizer. It is touch-sensitive and responds to the stylus. Graffiti The area where you write letters and numbers using ® writing the Graffiti area write Graffiti characters. Scroll Displays text and other information that extends button beyond the area of the organizer screen.
  • Page 16 To reattach the cover, reinsert the pegs in the holes. Page 8 Introduction to Your Palm IIIc™ Organizer...
  • Page 17 IR port Uses infrared technology to transmit data to and receive data from other Palm Computing platform handhelds, and to perform HotSync operations. See “Beaming information” in Chapter 5 and “IR HotSync operations” in Chapter 6 for more information.
  • Page 18 Important: Only use the AC adapter that came Page 10 serial (COM) port at the back of your computer. with your organizer. Other adapters could damage your organizer and will void the warranty. Introduction to Your Palm IIIc™ Organizer...
  • Page 19: Recharging The Battery

    An additional connection is made from the back of the cradle’s serial (COM) port connector to the AC adapter which plugs into any AC current outlet. Recharging the battery Your organizer contains a Lithium-ion battery that is recharged each time you place the organizer in the cradle. Just place your organizer in the cradle for approximately four hours for an initial charge before you use it.
  • Page 20: Palm Desktop Organizer Software

    It is a good idea to back up your data in case something happens to the data on your organizer. Changes you make on your organizer or Palm Desktop software appear in both places after you synchronize.
  • Page 21 Installing Palm Desktop software The following instructions guide you through installing Palm Desktop software. After installation, refer to the online Help in Palm Desktop software for information about how to use the software. To ensure a safe and uninterrupted installation of Palm Desktop software, please do the following before installing: Turn off your computer and connect the cradle to it.
  • Page 22: Using Your Organizer With Another Pim

    Using your organizer with another PIM If you prefer to use another personal information manager (PIM), such as Microsoft Outlook, you still need to install Palm Desktop software in order to add HotSync Manager, the connection software, and other features of Palm Desktop software to your computer. The connection software, called a conduit, lets you synchronize the data between your organizer and your PIM.
  • Page 23: Tapping And Typing

    Tapping and typing Tap with the stylus to get things done Like using a mouse to click elements on a computer screen, using the stylus to tap elements on your organizer screen is the basic action that gets things done on your organizer. The first time you start your organizer, setup instructions appear on the screen.
  • Page 24: Elements Of The Organizer Interface

    Tap the arrow to display a list of choices, and then tap an item in the list to select it. Page 16 Menu Check , and to find text anywhere in your data Introduction to Your Palm IIIc™ Organizer Pick list Command buttons , menus...
  • Page 25: Opening Applications

    Scroll bar Drag the slider, or tap the top or bottom arrow, to scroll the display one line at a time. To scroll to the previous page, tap the scroll bar just above the slider. To scroll to the next page, tap the scroll bar just below the slider.
  • Page 26: Using Menus

    The menus of each application are illustrated in the section on that application in Chapter 4. The Edit menu is described in “Editing records” in Chapter 4. Page 18 Introduction to Your Palm IIIc™ Organizer...
  • Page 27 To open the menu bar: 1. Open an application (such as Memo Pad). 2. Do one of the following: Tap the Menu icon Tap on the inverted title area at the top of the screen. Tap the title area Tap the Menu icon In this example, three menus are available: Record, Edit, and Options.
  • Page 28 Tips icon in the upper-right corner. Online tips anticipate questions you have in a dialog box, provide shortcuts for using the dialog box, or give you other useful information. Page 20 Copy Paste Introduction to Your Palm IIIc™ Organizer Command letters Beam Delete...
  • Page 29: Four Ways To Enter Data

    Four ways to enter data There are four ways to enter data into your organizer: Using the onscreen keyboard Using Graffiti writing Entering or importing data in Palm Desktop software and then synchronizing with your organizer Using an external keyboard Onscreen keyboard...
  • Page 30 Write letters here Division marks The Palm Desktop software CD-ROM includes Giraffe, a game you can use to practice Graffiti writing. See “Installing and removing applications” in Chapter 3 for installation instructions. The Memo Pad application is ideal for practicing Graffiti writing. This section explains how to open Memo Pad and use it to practice Graffiti writing.
  • Page 31 If you have new records you want to add to your organizer and prefer to use the computer keyboard rather than Graffiti writing or the onscreen keyboard, enter the data in Palm Desktop software or the PIM you have installed to use with your organizer.
  • Page 32: Customizing Your Organizer

    Importing data If you already have data in a database on your computer, you can import it into Palm Desktop software. You can import data stored in computer applications such as spreadsheets and databases, or from another Palm Computing platform handheld. When you import data, you transfer the records to your organizer without having to enter them manually.
  • Page 33 To set the current time: 1. Tap the Set Time box. 2. Tap the up or down arrows to change the hour. 3. Tap each number of the minute, and then tap the arrows to change them. 4. Tap AM or PM. Note: Your organizer can also display time based on a 24-hour clock.
  • Page 34 Page 26 Introduction to Your Palm IIIc™ Organizer...
  • Page 35: Chapter 2: Entering Data In Your Palm Iiic™ Organizer

    Palm IIIc Organizer ™ This chapter explains how to enter data into your Palm IIIc™ organizer by writing with the stylus in the Graffiti using the onscreen keyboard, by using the computer keyboard, or by importing data from another application.
  • Page 36 As you’ll see later, you use the same shape to create both the uppercase and lowercase version of a letter. 3. Position the stylus in the left-hand side of the Graffiti writing area. Page 28 Write numbers here Lift stylus here Entering Data in Your Palm IIIc™ Organizer...
  • Page 37: Graffiti Tips

    4. Start your stroke at the heavy dot and draw the stroke shape as it appears in the tables. 5. Lift the stylus from the screen at the end of the stroke shape. That’s all there is to it! When you lift the stylus from the screen, your organizer recognizes your stroke immediately and prints the letter at the insertion point on the screen.
  • Page 38: The Graffiti Alphabet

    The Graffiti alphabet Letter Strokes Space Carriage Return Page 30 Letter Strokes Back Space tap twice Period Entering Data in Your Palm IIIc™ Organizer...
  • Page 39: Writing Capital Letters

    Writing capital letters You make capital letters with the same stroke shapes as the basic alphabet characters. To make capital letters, you must first “shift” to caps — just as you press the Shift key on a keyboard — and then write the character strokes.
  • Page 40: Graffiti Numbers

    Note: When Punctuation Shift is active, you can make a symbol stroke anywhere in the Graffiti writing area (the letters or numbers side). Page 32 Number Strokes Punctuation shift Entering Data in Your Palm IIIc™ Organizer...
  • Page 41: Additional Graffiti Punctuation

    Symbol Period Comma Apostrophe Question Exclamation Additional Graffiti punctuation Writing symbols and extended characters All symbols and extended characters begin with the stroke in the Graffiti writing area of your organizer: Symbol Shift When the Symbol Shift is active, a slanted shift symbol appears in the lower-right corner of the screen.
  • Page 42: Writing Accented Characters

    Additional non-English characters You can write the following characters without any special punctuation or shifting: Note: You must write these non-English characters in the left side of the Graffiti writing area. Page 34 Entering Data in Your Palm IIIc™ Organizer...
  • Page 43: Navigation Strokes

    Navigation strokes In addition to character symbols, Graffiti writing includes special strokes that you can use to navigate within text or fields in your applications. Command Move cursor right Move cursor left Previous field (Address Book only) Next Field (Address Book only) Open Address Record (Address Book only) Graffiti ShortCuts...
  • Page 44: Using The Onscreen Keyboard

    5. After you finish, tap Done to close the onscreen keyboard and place the text in the record. Page 36 ShortCut Tap here for numeric keyboard Entering Data in Your Palm IIIc™ Organizer...
  • Page 45: Using Your Computer Keyboard

    All the main applications on your organizer are also available in Palm Desktop software and in most PIMs, so you don’t need to learn different applications. Refer to Palm Desktop online Help for more information on entering data on your computer.
  • Page 46 4. From the File menu, choose Import. 5. Select the file you want to import. 6. Click Open. 7. To import data into the correct Palm Desktop fields, drag fields in the left-hand column so that they are opposite the corresponding imported field on the right.
  • Page 47: Chapter 3: Managing Your Applications

    Managing Your Applications This chapter explains how to switch between applications on your Palm IIIc™ organizer, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups.
  • Page 48: Changing The Applications Launcher Display

    To categorize an application: 1. Tap the Applications icon 2. Tap the Menu icon 3. Tap App, and then tap Category. 4. Tap the pick list next to each application to select a category. Tip: To create a new category, tap Edit Categories from the pick list.
  • Page 49: Choosing Preferences

    To change the Applications Launcher display: 1. Tap the Applications icon 2. Tap the Menu icon 3. Tap Options, and then tap Preferences. 4. Tap the View By pick list and select List. 5. Tap OK. To open the Applications Launcher to the last opened category: 1.
  • Page 50: Installing And Removing Applications

    RAM memory; you can delete them at any time. To install add-on software on your organizer: 1. On your computer, copy or download the application you want to install into the add-on folder in your Palm Desktop directory on your computer. Note: If the software you download is compressed, you need to decompress it into this folder.
  • Page 51 3. Click Install. Tip: You can also access the Install Tool dialog by selecting Install Tool from the Palm Desktop program group or by double-clicking any file with a PRC, PDB, or PNC file extension. Chapter 3 Page 43...
  • Page 52: Installing Games

    4. In the User drop-down list, select the name that corresponds to your organizer. 5. Click Add. 6. Select the application(s) that you want to install on your organizer. 7. Click Open. Note: Review the list of applications you selected in the Install Tool dialog box.
  • Page 53: Removing Applications

    6. Tap Yes. 7. Tap Done. Removing Palm Desktop software If you no longer want to use Palm Desktop software, you can remove it from your computer. To remove Palm Desktop software: 1. From the Windows Start menu, choose Settings, and then Control Panel.
  • Page 54: Security

    Security Your organizer comes with a Security application so that unauthorized users cannot view the entries you wish to protect. In Security, you can do the following: Lock and turn off your organizer so that it does not operate until you enter the correct password.
  • Page 55: Changing Or Deleting A Password

    Changing or deleting a password Once you define a password for your organizer, you can change or delete it at any time. You must enter the current password before you can change or delete it. To change or delete your password: 1.
  • Page 56: Recovering From A Forgotten Password

    To lock your organizer with a password: 1. Perform a HotSync operation to synchronize the data between your organizer and your computer. See “Exchanging and updating data: HotSync operations” in Chapter 4 for information on synchronizing your data. 2. Assign a password. 3.
  • Page 57: Chapter 4: Using Your Basic Applications

    Chapter 4 Using Your Basic Applications Your Palm IIIc™ organizer includes these basic applications: Date Book Address Book To Do List Memo Pad Calculator Expense This chapter is divided into three sections: “Overview of basic applications” briefly describes each application and explains how to open it.
  • Page 58: Overview Of Basic Applications

    Overview of basic applications Date Book Date Book lets you quickly and easily schedule appointments or any kind of activity associated with a time and date. In Date Book, you can do the following: Enter a description of your appointment and assign it to a specific time and date.
  • Page 59: Address Book

    Address Book Address Book enables you to keep names, addresses, phone numbers, and other information about your personal or business contacts. In Address Book, you can do the following: Quickly look up or enter names, addresses, phone numbers, and other information. Enter up to five phone numbers (home, work, fax, car, etc.) or e-mail addresses for each name.
  • Page 60: To Do List

    To Do List To Do List is a convenient place to create reminders and prioritize the things that you have to do. In To Do List, you can do the following: Make a quick and convenient list of things to do. Assign a priority level to each task.
  • Page 61: Memo Pad

    Take notes or write any kind of message on your organizer. Drag and drop memos into popular computer applications like Microsoft Word when you synchronize using Palm™ Desktop software and HotSync Assign memos to categories so that you can organize and view them in logical groups.
  • Page 62: Expense

    Sort your expenses by date or expense type. Transfer your expense information to a Microsoft Excel spreadsheet (version 5.0 or later) on your computer. (Microsoft Excel is not included in the Palm IIIc organizer package.) To open Expense: 1. Tap the Applications icon 2.
  • Page 63: Common Tasks

    Common tasks The tasks described in this section use the term “records” to refer to an individual item in any of the basic applications: a single Date Book event, Address Book entry, To Do List item, Memo Pad memo, or Expense item.
  • Page 64 Entering text For information on how to enter text using Graffiti writing, the onscreen keyboard, or the keyboard attached to your computer, see Chapter 2. Edit menu The Edit menu is available with any screen where you enter or edit text.
  • Page 65: Deleting Records

    A confirmation dialog box appears. If you want to save a copy of the deleted item to an archive file in Palm Desktop software, be sure that the check box is checked. If you don’t want to save a copy, tap the check box to remove the check.
  • Page 66: Purging Records

    Exchanging and updating data: HotSync operations The HotSync process automatically synchronizes — that is, exchanges and updates — data between your organizer and Palm Desktop software. Changes you make on your organizer or Palm Desktop Page 58...
  • Page 67 Important: You must perform your first HotSync operation with a local, direct connection, rather than using a modem. The following steps assume that you have already installed the Palm Desktop software. If you have not installed this software, see “Installing Palm Desktop software” in Chapter 1 for instructions.
  • Page 68 2. If the HotSync Manager is not running, start it: On the Windows desktop, click Start, and then choose Programs. Navigate to the Palm Desktop software program group and choose HotSync Manager. Alternatively, you can start the Palm Desktop software which automatically opens the HotSync Manager. 3. Press the HotSync button...
  • Page 69: Categorizing Records

    Categorizing records Categorize records in the Address Book, To Do List, Memo Pad, and Expense applications so that they are grouped logically and are easy to review. (You can also categorize applications. See “Using the Applications Launcher” in Chapter 3 for more information.) When you create a record, your organizer automatically places it in the category that is currently displayed.
  • Page 70 5. Select the category for the record. 6. Tap OK. Note: In Address Edit and Memo you can tap the category name in the upper-right corner of the screen and select a new category for the item. To display a category of records: 1.
  • Page 71 To define a new category: 1. Tap the category pick list in the upper-right corner of the screen or list. Tap here 2. Tap Edit Categories. 3. Tap New. 4. Enter the name of the new category, and then tap OK. 5.
  • Page 72: Finding Records

    To rename a category: 1. Tap the category pick list in the upper-right corner of the screen or list. 2. Tap Edit Categories. 3. Select the category that you want to rename, and then tap Rename. 4. Enter the new name for the category, and then tap OK. 5.
  • Page 73 Looking up Address Book records When working with Address Book, the scroll button on the front panel of the organizer makes it easy to navigate among your address entries. In the Address list screen, the scroll button moves up or down an entire screen of records.
  • Page 74 Using Find You can use Find to locate any text that you specify, in any application. To use Find: 1. Tap the Find icon Tip: If you select text in an application before you tap Find, the selected text automatically appears in the Find dialog box. 2.
  • Page 75 To use Phone Lookup: 1. Display the record in which you want to insert a phone number. The record can be in Date Book, To Do List, or Memo Pad. 2. Tap the Menu icon 3. Tap Options, and then tap Phone Lookup. 4.
  • Page 76 Looking up names to add to expense records In Expense, Lookup displays the names in your Address Book that have data in the Company field. You can add these names to a list of attendees associated with an Expense record. To add names to an Expense record: 1.
  • Page 77: Sorting Lists Of Records

    Sorting lists of records You can sort lists of records in various ways, depending on the application. Sorting is available in applications that have list screens: Address Book, To Do List, Memo Pad, and Expense. Note: You can also assign records to categories. See “Categorizing records”...
  • Page 78: Making Records Private

    Note: To make the list of your memos appear in Palm Desktop software as you manually sorted it on your organizer, open Memo Pad in Palm Desktop software and click List by. Then select Order on handheld. Making records private In all basic applications except Expense and Mail, you can make individual records private.
  • Page 79 To mask all private records: 1. Tap the Applications icon 2. Tap Security. 3. Tap the Current Privacy pick list and select Mask Records. 4. Tap OK to confirm that you want to mask private records. To display private records: 1.
  • Page 80: Attaching Notes

    3. Tap the Private check box to select it. 4. Tap OK. Attaching notes In all basic applications except Memo Pad, you can attach a note to a record. A note can be up to several thousand characters long. For example, for an appointment in Date Book, you can attach a note with directions to the location.
  • Page 81: Choosing Fonts

    Choosing fonts In all basic applications except Expense, you can change the font style to make text easier to read. You can choose a different font style for each application. Small font Large font Bold font To change the font style: 1.
  • Page 82: Application-Specific Tasks

    Application-specific tasks Date Book When you open Date Book, the screen shows the current date and a list of times for a normal business day. Scheduling an event A record in Date Book is called an “event.” An event can be any kind of activity that you associate with a day.
  • Page 83 3. If the event is one hour long, skip to step 5. If the event is longer or shorter than an hour, tap the time of the event to open the Set Time dialog box. Tip: You can also open the Set Time dialog (to select a start time) by making sure no event is selected, and then writing a number on the number side of the Graffiti writing area.
  • Page 84 6. Tap a blank area of the screen to deselect the event. A vertical line appears next to the time, indicating the duration of the event. Note: If an event has the same start and end time, the time is only displayed once.
  • Page 85 To schedule an untimed event: 1. Select the date that you want for the event as described in “To schedule an event for another day.” 2. Tap New. 3. Tap No Time, so that no start or end times are defined for the new event.
  • Page 86 Rescheduling an event You can easily make changes to your schedule with your organizer. To reschedule an event: 1. Tap the event you want to reschedule. 2. Tap Details. 3. To change the time, tap the Time box and select a new time. 4.
  • Page 87 7. When the reminder message appears on screen, do one of the following: Tap OK to permanently dismiss the reminder and return to the current screen. Tap Snooze to dismiss the reminder and return to the current screen. The reminder message appears again five minutes after you tap Snooze.
  • Page 88 To schedule a repeating or continuous event: 1. Tap the event. Typically, a continuous event is an untimed event. 2. Tap Details. 3. Tap the Repeat box to open the Change Repeat dialog box. 4. Tap Day, Week, Month, or Year to set how often event repeats. For a continuous event, tap Day.
  • Page 89 3. Tap Record, and then tap Delete Event. 4. Do one of the following: Tap Current to delete only the current event item. Tap Future to delete the current and all future event items and reset the end date of the repeating event to the last shown date. Tap All to delete all occurrences of the repeating event.
  • Page 90 Changing the Date Book view In addition to displaying the time list for a specific day, you can also display a whole week, a month, or an agenda. You can also display the current time. To cycle through Day, Week, Month, and Agenda views: Press the Date Book application button repeatedly to display the next view.
  • Page 91 3. Tap an event to show a description of the event. Event details Tap to show event details : Keep the following points in mind. Tips for using Week View To reschedule an event, tap and drag the event to a different time or day.
  • Page 92 Spotting event conflicts With the ability to define specific start and end times for any event, it’s possible to schedule events that overlap (an event that starts before a previous event finishes). An event conflict (time overlap) appears in the Week View as overlapping bars.
  • Page 93 Tap Go to to open the date selector and select a different month. Use the scroll button on the front panel of your organizer to move between months. Press the upper half of the button to display the previous month, the lower half to display the next month. Working in Agenda View The Agenda view shows you your untimed events, appointments, and To Do items in one screen.
  • Page 94 Date Book menus, preferences, and display options Date Book menus are shown here for your reference, and Date Book features that are not explained elsewhere in this book are described here. See “Using menus” in Chapter 1 for information about choosing menu commands.
  • Page 95 Preferences About Date Shows version information for Date Book. Book Chapter 4 Controls how times appear Compress Day View. in the Day View. When Compress Day View is off, all time slots display. When it is on, start and end times display for each event, but blank time slots toward the bottom of the screen disappear to minimize scrolling.
  • Page 96: Address Book

    Creating an Address Book entry A record in Address Book is called an “entry.” You can create entries on your organizer, or you can use Palm Desktop software to create entries on your computer and then download the entries to your organizer with your next HotSync operation.
  • Page 97 4. Use the Next Field Graffiti stroke to move to the First Name field. Tip: You can also move to any field by tapping it directly. 5. Enter the person's first name in the First Name field. 6. Enter the other information that you want to include in this entry. Note: As you enter letters in the Title, Company, City, and State fields, text appears for the first logical match that exists in...
  • Page 98 To select other types of phone numbers in an entry: 1. Tap the entry that you want to change. 2. Tap Edit. 3. Tap the pick list next to the label you want to change. 4. Select a new label. Changing Address Entry details The Address Entry Details dialog box provides a variety of options that you can associate with an entry.
  • Page 99 Show in List Select which type of phone or other information appears in the Address list screen. Your options are Work, Home, Fax, Other, E-mail, Main, Pager, and Mobile. The identifying letters W, H, F, O, E, M, or P appear next to the record in the Address list, depending on which information is displayed.
  • Page 100 Options menus Address list Preferences Rename Custom These custom fields appear at the end of the Fields Address Edit screen. Rename them to identify the kind of information you enter in them. The names you give the custom fields appear in all entries. About Address Shows version information for Address Book.
  • Page 101: To Do List

    To Do List A To Do List item is a reminder of some task that you have to complete. A record in To Do List is called an “item.” To create a To Do List item: 1. Press the To Do List application button organizer to display the To Do List.
  • Page 102 To set the priority of a To Do List item: 1. Tap the Priority number on the left side of the To Do List item. 2. Tap the Priority number that you want to set (1 is most important). Checking off a To Do List item You can check off a To Do List item to indicate that you’ve completed it.
  • Page 103 To display the To Do Item Details dialog box: 1. Tap the text of the item whose details you want to change. 2. Tap Details. Setting a due date You can associate a due date with any To Do List item. You can also sort the items that appear in the list based on their due date.
  • Page 104 To Do Show Options The Show Options dialog box enables you to control the appearance of To Do List, and To Do items in Date Book Agenda view. To change the Show Options settings: 1. In To Do List, tap Show. 2.
  • Page 105 Show Due Dates Displays the due dates associated with items Show Priorities Show Categories 3. Tap OK. To Do List menus To Do List menus are shown here for your reference, and To Do List features that are not explained elsewhere in this book are described here.
  • Page 106: Memo Pad

    Memo Pad A memo can contain up to 4,000 characters. The number of memos you can store is dependent only on the memory available on your organizer. A record in Memo Pad is called a “memo.” To create a new memo: 1.
  • Page 107 To review a memo: 1. In the Memo list, tap the text of the memo. 2. Review or edit the text in the memo. 3. Tap Done. Memo Pad menus Memo Pad menus are shown here for your reference, and Memo Pad features that are not explained elsewhere in this book are described here.
  • Page 108 Go to Top of Moves to the top (first) line of the memo. Page Go to Bottom of Moves to the bottom (last) line of the memo. Page Preferences Displays the Memo Preferences dialog box, where you define the sort order for memos. About Memo Shows version information for Memo Pad.
  • Page 109: Calculator

    Calculator The Calculator includes several buttons to help you perform calculations. Clears the last number you entered. Use this button if you make a mistake while entering a number in the middle of a calculation. This button enables you to re-enter the number without starting the calculation over.
  • Page 110 3. After you finish reviewing the calculations, tap OK. Calculator menus Calculator menus are shown here for your reference, and Calculator features that are not explained elsewhere in this book are described here. See “Using menus” in Chapter 1 for information about choosing menu commands.
  • Page 111: Expense

    Expense Expense enables you to record the date, expense type, and the amount that you spent. A record in Expense is called an “item.” You can sort your Expense items into categories or add other information that you want to associate with the item. To create an Expense item: 1.
  • Page 112 Tip: Another quick way to create a new Expense item is to make sure that no Expense item is selected in the Expense list, write the first letter(s) of the expense type, and then write the numerical amount of the Expense item. This technique takes advantage of the automatic fill feature.
  • Page 113 3. Select any of the following options: Category Type Payment Currency Vendor and City Lets you record the name of the vendor Attendees 4. Tap OK. Chapter 4 See “Categorizing records” earlier in this chapter. Opens a pick list of expense types. Lets you choose the payment method used to pay the Expense item.
  • Page 114 Customizing the Currency pick list You can select the currencies and symbols that appear in the Currency pick list. To customize the Currency pick list: 1. Tap the Currency pick list in the Receipt Details dialog box, and then select Edit currencies. 2.
  • Page 115 Defining a custom currency symbol If the currency you want to use is not in the list of countries, you can create your own custom country and currency symbol. To define a custom currency symbol: 1. Tap the Menu icon 2.
  • Page 116 Transferring your data to Microsoft Excel After you enter your expenses into the Expense application on your organizer, Palm Desktop software enables you to view and print the data with your computer. Note: You need Microsoft Excel version 5.0 (or later) to view and print your Expense data using one of the provided templates.
  • Page 117 (if allowed). Creating or printing an expense report Palm Desktop software makes it quick and easy to view and print your Expense data in a Microsoft Excel spreadsheet. To create or print an expense report: 1.
  • Page 118 2. Click Expense in Palm Desktop software to open Microsoft Excel and the Expense Report configuration dialog box. Note: If you launch Expense from the Start menu instead of Palm Desktop software, you must first choose your organizer user name.
  • Page 119 Microsoft Excel. The templates have the extension .xlt and are stored in the template folder in the Palm Desktop software directory on your computer. To see what a template looks like before you use it, open the template in Microsoft Excel.
  • Page 120 To view your expense data using a Microsoft Excel template: 1. Display your expense data in a Microsoft Excel spreadsheet as described in the previous procedure. 2. Click Options. 3. Enter name, department, and other information as necessary for your expense report. 4.
  • Page 121 Options menu Preferences About Expense Shows version information for Expense. Chapter 4 Lets you select an expense type Use automatic fill. by writing the first letter of an expense type in the Graffiti writing area. For example, if you write the letter “T,” it enters the “Taxi” expense type.
  • Page 122 Page 114 Using Your Basic Applications...
  • Page 123: Chapter 5: Communicating Using Your Organizer

    Chapter 5 Communicating Using Your Organizer The previous chapter described the features of your Palm IIIc™ organizer that help you stay organized. This chapter describes the features that help you stay connected. Managing desktop E-Mail to, compose, and delete e-mail from your desktop E-Mail application while you’re away from your desk.
  • Page 124: Setting Up Mail On The Desktop

    Setting up Mail on the desktop Before you use Mail for the first time, make sure your desktop E-Mail application is up and running. You must also set up Palm™ Desktop software for use with your desktop E-Mail application. Your organizer supports a number of desktop E-Mail applications, such as Microsoft Exchange (version 4.0 or higher), QUALCOMM...
  • Page 125 2. Choose Custom. Tip: You can also choose Custom from the HotSync menu in Palm Desktop software. 3. Select Mail in the list box. 4. Click Change. 5. Click one of the following settings: Synchronize...
  • Page 126: Synchronizing Mail With Your E-Mail Application

    1. Click the HotSync icon 2. Choose Custom. Tip: You can also choose Custom from the HotSync menu in Palm Desktop software. 3. Select Mail in the list box. 4. Click Change. 5. Modify your settings as needed. 6. Click OK.
  • Page 127: Creating E-Mail Items

    To open an e-mail item: Tap an e-mail item to open it. Recipient Subject To close an e-mail item: Tap Done to close the e-mail item. Displaying full header information By default, Mail displays abbreviated header information, which comprises only the From: and Subj: fields. The full header provides complete information about the sender, receiver, and copied recipients, in addition to the subject and date the e-mail item was created.
  • Page 128 To create an e-mail item: 1. Tap New. Tip: You can also create an e-mail item by tapping New from the Message menu. 2. Enter the e-mail address of the recipient. Note: Enter the address as if you were entering it from your desktop E-Mail application.
  • Page 129 Tip: If the address, CC, subject, or body exceeds the capacity of the screen display, tap the name of the field (for example, tap “To:”) to expand that field. Tap the Done button to return to the New Message screen. Tap the name of the field to open To reply to an e-mail item: 1.
  • Page 130: Looking Up An Address

    Looking up an address To identify the recipient of an e-mail item, you need to enter that person’s e-mail address. You can do this either by entering the data directly into the field or by using the Look Up command to access the information in your Address Book.
  • Page 131: Adding Details To E-Mail Items

    Tap here to enter address in field Adding details to e-mail items Before you send your e-mail item, you can attach additional attributes to it, such as a signature or a priority level. These features are dependent on the desktop E-mail application you use. If your application does not support the attribute you select, your organizer cannot attach that attribute to the e-mail item.
  • Page 132 Setting a priority To set a priority for your e-mail item: 1. In the New Message screen, tap Details. Tap here 2. Tap the Priority pick list and select the priority you want. Tap here Tap to select priority 3. Tap OK. Tip: Your organizer can flag e-mail items with a specific priority only if your desktop E-Mail application supports this feature.
  • Page 133 4. Tap the BCC: field and enter an address. Adding a signature to your e-mail item A signature consists of information about yourself that is appended to your e-mail item as its closing. For example, a signature can contain your name, address, phone and fax numbers, and any other text you want to include.
  • Page 134: Storing E-Mail To Be Sent Later

    To add a signature to your e-mail item: 1. In the New Message screen, tap Details. 2. Tap the Signature check box to select it and add your signature to the e-mail item. Note: The check box stays selected, so all subsequent e-mail items you create will also contain your signature until you deselect the Signature option.
  • Page 135: Draft E-Mail

    To retrieve an e-mail item: 1. In the Message list, tap Outbox from the pick list in the upper-right corner. 2. Tap the e-mail item you want to retrieve. 3. Tap Edit. Draft e-mail Sometimes you may not want to send an e-mail item immediately; for example, you may want to add additional information before sending it.
  • Page 136: Filing E-Mail

    To save an e-mail item as a draft: 1. Create an e-mail item. 2. Tap the Menu icon 3. Tap Message, and then tap Save Draft. To edit an e-mail item saved as a draft: 1. In the Message list, tap Draft from the pick list in the upper-right corner.
  • Page 137: Deleting E-Mail

    To remove e-mail from the Filed folder: 1. In the Message list, tap Filed from the pick list in the upper-right corner. 2. Tap the e-mail item you want to restore. 3. Tap Edit to display and modify the item. Tip: After you display and modify the e-mail item, you can send it, save it as a draft, or return it to the Filed folder.
  • Page 138: Purging Deleted E-Mail

    Purging deleted e-mail Because your organizer stores deleted e-mail in the Deleted folder until you perform a HotSync operation, deleted e-mail can monopolize storage space. To avoid or correct this problem, purge the contents of your Deleted folder. E-mail that you purge is still deleted from your desktop E-Mail application when you perform the next HotSync operation.
  • Page 139 Date column The Date column is optional in the Message list. By default, the Date column is hidden to increase the available screen space. To show the Date column: 1. In the Message list, tap Show. 2. Tap the Show Date check box to select it. 3.
  • Page 140: Hotsync Options

    HotSync options HotSync options enable you to manage your e-mail more effectively by selecting which e-mail items download when you synchronize your computer and your organizer. You can define different settings for local and remote synchronization. For example, you may want to download all of your e-mail during local synchronization and only urgent e-mail during remote synchronization.
  • Page 141: Creating Special Filters

    Filter During synchronization, all e-mail items in your organizer Outbox are sent to your desktop E-Mail application, and items in your desktop E-Mail Inbox that meet specific criteria download to your organizer. When you select the Filter setting, the HotSync Options dialog box opens and displays additional filter settings.
  • Page 142 To access the special filter settings: Tap the Filter box in the HotSync Options dialog box. Ignoring or receiving e-mail The first step in establishing a special filter is to determine whether you want to ignore or retrieve e-mail that matches the information you specify.
  • Page 143 Retrieve Tells your organizer to include only the Only Msgs e-mail items that meet the criteria you Containing define and to ignore all other e-mail items during synchronization. This filter has the potential to block more e-mail during synchronization because it downloads only one subset of e-mail.
  • Page 144 To define a filter string: 1. Tap a header field in the HotSync Options dialog box. 2. Enter your filter string, using commas or spaces to separate the words. Do not add connectors, such as AND or OR, between words in a string. 3.
  • Page 145: Truncating E-Mail Items

    2. Tap the Retrieve All High Priority check box to select it. check 3. Tap OK. Note: This setting is applicable only if your E-Mail application has the capacity to flag high-priority e-mail items. Truncating e-mail items The Truncate feature lets you set a point at which long e-mail items truncate when downloading to your organizer.
  • Page 146: Mail Menus

    Mail menus Mail menus are shown here for your reference, and Mail features that are not explained elsewhere in this book are described here. See “Using menus” in Chapter 1 for information about choosing menu commands. Message menus The Message menu varies depending on whether you are viewing an e-mail item, creating an e-mail item, or viewing the Message list.
  • Page 147: Beaming Information

    Beaming information Your organizer is equipped with an IR (infrared) port that you can use to beam information to another Palm Computing platform handheld that’s close by and also has an IR port. The IR port is located at the top of the organizer, behind the small dark shield.
  • Page 148 Tip: For best results, Palm IIIc organizers should be between 10 centimeters (approximately 4 inches) and 1 meter (approximately 39 inches) apart, and the path between the two organizers must be clear of obstacles. Beaming distance to other Palm Computing platform handhelds may be different.
  • Page 149 4. Tap Yes. Tips on beaming information You can press the Address Book application button two seconds to beam your business card. You can set the full-screen pen stroke to beam the current entry. See “Pen preferences” in Chapter 7 for more information. You can use the Graffiti Command stroke /B to beam the current entry.
  • Page 150 Page 142 Communicating Using Your Organizer...
  • Page 151: Selecting Hotsync Setup Options

    ® software or another PIM such as Microsoft Outlook. To synchronize data, you must connect your Palm IIIc™ organizer and Palm Desktop software. You can synchronize your data either directly or indirectly. Direct methods include placing your organizer in the cradle attached to your computer, or using infrared communications.
  • Page 152 With this option, the HotSync Manager synchronizes data even when Palm Desktop software is not running. Starts HotSync Manager and monitors requests automatically when you open Palm Desktop software.
  • Page 153 “Conducting a HotSync operation via a network” later in this chapter for more information. 7. Click OK. Chapter 6 Identifies the port that Palm Desktop software uses to communicate with the cradle. This selection should match the number of the port to which you connected the cradle.
  • Page 154: Customizing Hotsync Application Settings

    In general, you should leave the settings to synchronize all files. The only reason you might want to change these settings is to overwrite data on either your organizer or Palm Desktop software, or to avoid synchronizing a particular type of file because you don’t use it.
  • Page 155 6. Click the direction in which you want to write data, or click Do Nothing to skip data transfer for an application. Note: Changing the HotSync setting from the default affects only the next HotSync operation. Thereafter, the HotSync Actions revert to their default settings. To use a new setting on an ongoing basis, select the Set As Default box.
  • Page 156: Ir Hotsync Operations

    IrCOMM implementation of the standards for infrared communication established by the Infrared Data Association (IrDA). This means that not only can you beam data to another Palm Computing platform handheld that’s equipped with an IR port, but you can also beam data to a cell phone and any other device that supports the IrCOMM implementation of the IrDA standards.
  • Page 157 3. In the Control Panel, look for the Infrared icon. If the icon is there, your computer is enabled for infrared communication. If it isn’t there, you need to install an infrared driver. Note: If you have an external infrared device attached to your computer, a driver is probably included with the device.
  • Page 158 To check the ports used for infrared communication: 1. In the Windows taskbar, click Start, choose Settings, and then choose Control Panel. 2. Double-click Infrared. 3. Click the Options tab. 4. Select Enable infrared communication. The COM port displayed in the drop-down box is the port where your infrared device is attached.
  • Page 159: Configuring Hotsync Manager For Infrared Communication

    Configuring HotSync Manager for infrared communication Next, you need to go to the HotSync Manager and specify the simulated port used for infrared communication. To configure HotSync Manager for infrared communication: 1. Click the HotSync Manager icon 2. Make sure Local is checked on the menu. 3.
  • Page 160: Performing An Ir Hotsync Operation

    Performing an IR HotSync operation After you complete the steps to prepare for performing an IR HotSync operation, it is easy to perform the actual operation. To perform an IR HotSync operation: 1. In the Applications Launcher, tap the HotSync icon. 2.
  • Page 161: Conducting A Hotsync Operation Via Modem

    To perform a HotSync operation via modem you need the following: A modem connected to your computer. Palm Desktop software configured for use with the modem. A modem connected to your organizer. A configuration for the kind of modem connection (Serial to Modem or IrCOMM to Modem) you want to make.
  • Page 162 Determines the speed at which data is transferred. Try the As Fast As Possible rate first, and adjust downward if you experience problems. This setting allows Palm Desktop software and your organizer to find and use the fastest speed. Identifies the modem type or manufacturer.
  • Page 163: Preparing Your Organizer

    Preparing your organizer There are a few steps you must perform to prepare your organizer for a modem HotSync operation. To prepare your organizer for a modem HotSync operation: 1. Tap the Applications icon 2. Tap the HotSync icon 3. Tap Modem. 4.
  • Page 164: Selecting The Conduits For A Modem Hotsync Operation

    Note: If you plan to connect to your company’s dial-in server (network modem) instead of connecting to a computer modem, see “Conducting a HotSync operation via a network” later in this chapter. 6. Enter the telephone number to access the modem connected to your computer.
  • Page 165: Performing A Hotsync Operation Via A Modem

    3. Tap the Modem icon synchronize the applications. 4. Wait for the HotSync operation to complete. If you have any problems conducting a successful HotSync operation, see Appendix B. Chapter 6 to dial the Palm Desktop modem and Page 157...
  • Page 166: Conducting A Hotsync Operation Via A Network

    You have a remote access account. Everything you need to connect to your company’s dial-in server (network modem) is included with Palm Desktop software and organizer software. You need to activate the feature, however, on both Palm Desktop software and your organizer.
  • Page 167 5. Click OK. 6. Put your organizer in the cradle and perform a HotSync operation. The HotSync operation records network information about your computer on your organizer. With this information, your organizer can locate your computer when you perform a HotSync operation over the network.
  • Page 168 Note: See “Network preferences and TCP/IP software” in Chapter 7 for information on creating a network connection. 8. Tap Service and select a service. Tap here 9. Tap Done. 10. Tap the Menu icon 11. Tap Options, then tap Conduit Setup. Follow the instructions in “Selecting the conduits for a modem HotSync operation”...
  • Page 169: Performing A Network Hotsync Operation

    With File Link, you can import data stored in any of the following formats: Comma-separated (*.csv) Memo Pad archive (*.mpa) Address Book archive (*.aba) Text (*.txt) For information on how to set up a file link, see the Palm Desktop online Help. Chapter 6 Page 161...
  • Page 170: Creating A User Profile

    Creating a user profile If you use the File Link feature to configure several Palm Computing platform handhelds with specific information (such as a company phone list) before distributing them to their actual users, you can create a user profile to load the data into an organizer without associating that data with a user name.
  • Page 171 4. Select the profile you want to load on the organizer, and click OK. 5. Click Yes to transfer all the profile data to the organizer. The next time you perform a HotSync operation, Palm Desktop software prompts you to assign a user name to the organizer.
  • Page 172 Page 164 Advanced HotSync® Operations...
  • Page 173: Chapter 7: Setting Preferences For Your Organizer

    Setting Preferences for Your Organizer The Preferences screens enable you to customize the configuration options on your Palm IIIc™ organizer. In the Preferences screens, you can do the following: General Set the date and time, the auto shut-off interval, the Stay on in cradle feature, the Beam Receive feature, and the system, alarm, and game sounds.
  • Page 174: Buttons Preferences

    Buttons preferences The Buttons Preferences screen enables you to associate different applications with the buttons on the front of the organizer. For example, if you find that you seldom use To Do List and often use Expense, you can assign the To Do List button to start Expense. Any changes you make in the Buttons Preferences screen become effective immediately;...
  • Page 175 Turns off and locks the organizer. You must assign a password to lock the organizer. When locked, you need to enter the password to use your organizer. Beams the current record to another Palm Computing platform handheld. ® Adjusts the brightness of the screen.
  • Page 176: Hotsync Buttons Preferences

    HotSync buttons preferences The Buttons Preferences screen also enables you to associate different applications with the HotSync button on the cradle and the HotSync button on the optional modem. Any changes that you make in the HotSync Buttons dialog box become effective immediately; you do not have to change to a different screen or application.
  • Page 177: Country Default

    Country default The country default sets date, time, week start day, and number conventions based on geographic regions where you might use your organizer. For example, in the United Kingdom, time often is expressed using a 24-hour clock. In the United States, on the other hand, time is expressed using a 12-hour clock with an AM or PM suffix.
  • Page 178: General Preferences

    General preferences The General Preferences screen enables you to set the time, date, auto shutoff interval, and sounds for your organizer. See Chapter 1 for information on setting the time and date. Auto-off delay Your organizer has an automatic shutoff feature that turns off the power after a period of inactivity.
  • Page 179: System, Alarm, And Game Sounds

    System, alarm, and game sounds Your organizer uses a variety of sounds. The System, Alarm, and Game Sound settings enable you to turn the sounds on or off, and to adjust the volume level. To set the system and alarm sounds: 1.
  • Page 180: Connection Preferences

    (and network connection — if required) to complete the configuration. Note: You can purchase a modem for use with your organizer. See http://www.palm.com. You can also create custom configurations. There are four possible kinds of connections.
  • Page 181: Sample Connection For Remote Ir Hotsync Operations

    Sample connection for remote IR HotSync operations The following sample configuration would enable you to perform an IR HotSync operation by sending data through the IR port of a modem attached to a cell phone, which then dials a modem attached to your desktop computer, to synchronize with your Desktop application.
  • Page 182 7. Enter the initialization string supplied by the documentation for the modem attached to your cell phone. 8. Tap OK, and then tap OK again to save the configuration. After you create the configuration, you need to set up the HotSync Manager of your Desktop application and the HotSync application of your organizer to perform a modem HotSync operation.
  • Page 183: Network Preferences And Tcp/Ip Software

    Note: TCP/IP provides the ability to connect to your ISP or dial-in server with applications that allow you to view the transmitted data. Visit the web site http://www.palm.com for information on third-party applications that take advantage of TCP/IP.
  • Page 184: Entering A User Name

    To select a service: 1. Tap the Service pick list. 2. Tap the predefined service template you want to use. Entering a user name The User Name setting identifies the name you use when you log into your Internet Service Provider or your dial-in server. Although this field can contain multiple lines of text, only two lines appear onscreen.
  • Page 185: Entering A Password

    Entering a password The Password box identifies the password you use to log into your server or ISP. Your entry in this field determines whether your organizer prompts you to enter a password each time you log into your network: If you do not enter a password, your organizer displays the word “Prompt”...
  • Page 186: Adding Telephone Settings

    2. Tap the connection you want to use. Adding telephone settings When you select the Phone field, your organizer opens a dialog box in which you define the telephone number you use to connect with your ISP or dial-in server. In addition, you can also define a prefix, disable Call Waiting, and give special instructions for using a calling card.
  • Page 187 Entering a prefix A prefix is a number that you dial before the telephone number to access an outside line. For example, many offices require that you dial “9” to dial a number outside the building. To enter a prefix: 1.
  • Page 188: Connecting To Your Service

    Note: If you are connecting to an ISP, you need a third-party application, such as a web browser or news reader, to take advantage of this connection. For information about third- party applications that support TCP/IP, check the web site http://www.palm.com. Page 180 Enter your calling card...
  • Page 189: Creating Additional Service Templates

    To establish a connection: Tap Connect to dial the current service and display the Service Connection Progress messages. Tip: To see expanded Service Connection Progress messages, press the lower half of the Scroll button. To close a connection: Tap Disconnect to terminate the connection between your organizer and your service.
  • Page 190 3. Tap the Connection type pick list and select one of the following connection types: SLIP CSLIP Note: If you are not sure, try PPP; if that doesn’t work, ask your Internet Service Provider or your System Administrator for the correct connection type. Idle timeout The Idle timeout setting defines how long your organizer waits before dropping the connection with your ISP or dial-in server when you...
  • Page 191 Power Off Keeps your PPP or SLIP connection until you turn off your organizer (or until it times out). This option works best with the modem. 2. Tap OK. Defining primary and secondary DNS The Domain Naming System (DNS) is a mechanism in the Internet for translating the names of host computers into IP addresses.
  • Page 192: Login Scripts

    To identify dynamic IP addressing: Tap the IP Address check box to select it. To enter a permanent IP address: 1. Tap the IP Address check box to deselect it and display a permanent IP address field below the check box. 2.
  • Page 193: Creating A Login Script On Your Organizer

    In the Login Script dialog box on your organizer, accessed from the Details dialog box in Network Preferences Note: You can also use non-ASCII and literal characters in your login script. See Appendix D for more information. Creating a login script on your organizer You can create login scripts by selecting commands from the Command pick list in the Login Script dialog.
  • Page 194 Wait For Detects a challenge-response prompt coming Wait For from the server and then displays the dynamically Prompt generated challenge value. You then enter the challenge value into your token card, which in turn generates a response value for you to enter on your organizer.
  • Page 195: Plug-In Applications

    Compiled into a device executable Called properly from a login script Able to return control to a login script after it terminates Created using a development environment that supports the Palm ® software, such as Metrowerks CodeWarrior for Palm Computing Platform.
  • Page 196: Tcp/Ip Troubleshooting

    Service menu Options menu TCP/IP troubleshooting If you are having a problem establishing a network connection using TCP/IP, check this section and try the suggestions listed. Displaying expanded Service Connection Progress messages It’s helpful to identify at what point in the login procedure the connection fails.
  • Page 197: Owner Preferences

    to use an application or look up information, however, the connection fails. If this occurs, try adding a DNS number. Ask your ISP or your System Administrator for the correct Primary and Secondary DNS IP numbers. Owner preferences The Owner Preferences screen enables you to record a name, company name, phone number, or any other information that you want to associate with your organizer.
  • Page 198: Shortcuts Preferences

    ShortCuts preferences The ShortCuts Preferences screen enables you to define abbreviations for entering text with Graffiti strokes. This section describes how to create, edit, and delete a ShortCut. See Chapter 2 for more information on the use of ShortCuts. Creating a ShortCut You can create a ShortCut for any words, letters, or numbers.
  • Page 199: Editing A Shortcut

    ShortCut Editing a ShortCut After you create a ShortCut, you can modify it at any time. To edit a ShortCut: 1. Tap the ShortCut you want to edit. 2. Tap Edit. 3. Make the changes you want and tap OK. Deleting a ShortCut If you no longer need a ShortCut, you can delete it from the list of ShortCuts.
  • Page 200 Page 192 Setting Preferences for Your Organizer...
  • Page 201: Appendix A: Maintaining Your Organizer

    Appendix A Maintaining Your Organizer This chapter provides information on the following: Proper care of your organizer Prolonging battery life Resetting your organizer Caring for your organizer Your organizer is designed to be rugged and reliable and to provide years of trouble-free service. Please observe the following general tips when using your organizer: Take care not to scratch the screen of your organizer.
  • Page 202: Battery Considerations

    Battery considerations Please note the following considerations for the battery in your organizer: Under normal conditions, your organizer battery should remain charged by placing it in the cradle for just a few minutes each day. You can conserve battery life by reducing the brightness level on your organizer, and changing the Auto-off setting that automatically turns the organizer off after a period of inactivity.
  • Page 203: Resetting Your Organizer

    Resetting your organizer Under normal circumstances, you will not have to use the reset button. On rare occasions, however, your organizer may no longer respond to buttons or the screen. In this case, you need to perform a reset to get your organizer running again. Performing a soft reset A soft reset tells your organizer to stop what it’s doing and start over again.
  • Page 204: Performing A Hard Reset

    To restore your data after a hard reset: 1. Click the HotSync icon right corner of the taskbar). Tip: You can also click the HotSync command on the Palm Desktop software menu bar. 2. From the HotSync Manager menu, choose Custom. Page 196 Platform logo to appear;...
  • Page 205 3. Select the appropriate user name from the list. 4. Select an application in the Conduit list. 5. Click Change. 6. Select Desktop overwrites handheld. Note: Changing the HotSync setting from the default affects only the next HotSync operation. Thereafter, the HotSync Actions revert to their default settings.
  • Page 206 Page 198 Maintaining Your Organizer...
  • Page 207: Appendix B: Frequently Asked Questions

    Appendix B Frequently Asked Questions If you encounter a problem with your Palm IIIc™ organizer, do not call Technical Support until you have reviewed the following list of frequently asked questions, and you have also reviewed the following: The README file and HelpNotes located in the folder where you installed the Palm™...
  • Page 208: Software Installation Problems

    I cannot install Palm Desktop software with Windows 95/98. Page 200 Solution Take your organizer out of the cradle and install Palm Desktop software again. Try the following: 1. Disable any virus scanning software on your computer. 2. Press CTRL-ALT-DELETE tasks except Systray and Explorer.
  • Page 209: Operating Problems

    Operating problems Problem I don’t see anything on my organizer’s screen. I get a warning message telling me my organizer memory is full. My organizer keeps turning itself off. My organizer is not making any sounds. My organizer has frozen. Appendix B Solution Try each of these in turn:...
  • Page 210: Tapping And Writing Problems

    Tapping and writing problems Problem When I tap the buttons or screen icons, my organizer activates the wrong feature. When I tap the Menu icon , nothing happens. I can’t get my organizer to recognize my handwriting. Page 202 Solution Calibrate the screen.
  • Page 211: Application Problems

    Memo Preferences setting. In other words, the sort settings you use with Palm Desktop software are not transferred to your organizer. In the Week View, you cannot select overlapping events that have the same start time.
  • Page 212: Hotsync Problems

    Page 204 Solution Check the Windows system tray to make sure the HotSync Manager is running. If it is not, open Palm Desktop software. Click the HotSync Manager, choose Setup and click the Local tab. Check that the Serial Port setting displays the correct COM port where your cradle is attached.
  • Page 213 Make sure HotSync Manager is running. If HotSync Manager is running, exit, and restart it. Make sure you selected Local from the HotSync Manager menu or the Palm Desktop software menu. Check the cable connection between the cradle and the serial port on your computer.
  • Page 214 I tried to do a modem HotSync operation, but it did not complete successfully. Page 206 Check the following on your computer: Make sure your computer is turned on and that it does not shut down automatically as part of an energy-saving feature.
  • Page 215 I tried to do a modem HotSync operation, but it did not complete successfully. (continued) I can’t perform an IR HotSync operation. Appendix B Check the following on your organizer: Confirm that the telephone cable is securely attached to your modem. Make sure the dialing instruction dials the correct phone number.
  • Page 216 3. Click the Device Manager tab. 4. Double-click Ports. 5. Check each accessory is using a dif- ferent port. Make a copy of your Palm folder. Uninstall, then reinstall Palm Desktop software. Turn on your organizer and tap the Applications icon. Tap the HotSync icon, then tap Local.
  • Page 217 If you are using Windows 98, move your organizer away from the computer’s infrared port. If the computer running Palm Desktop software synchronizes with more than one organizer, each organizer must have a unique name. Assign a user name to your organizer the first time you perform a HotSync operation.
  • Page 218: Beaming Problems

    Page 210 Solution Confirm that your organizer and the other Palm organizer are between ten centimeters (approximately 4") and one meter (approximately 39") apart, and that the path between the two handhelds is clear of obstacles. Beaming distance to other Palm Computing platform handhelds may be different.
  • Page 219: Password Problems

    Then, you can follow these steps to restore your private entries: 1. Use the Palm Desktop software and the cradle or infrared communica- tion to synchronize your data. 2. Tap Forgotten Password in Security to remove the password and delete all private records.
  • Page 220: Technical Support

    3. Tap App, and then tap Info. Note: Thousands of third-party add-on applications have been written for the Palm Computing platform. Unfortunately, we are not able to support such a large number of third-party applications. If you are having a problem with a third-party application, please contact the developer or publisher of that software.
  • Page 221: Appendix C: Creating A Custom Expense Report

    Payment Method When you perform a HotSync Palm Desktop software on your computer, the Expense data is stored on your computer (in a file named Expense.txt). When you open the Expense application in Palm Desktop software, an Excel macro starts, and populates an expense template with your data based on the rules specified in a spreadsheet file named Maptable.xls.
  • Page 222: Customizing Existing Sample Templates

    Four sample Expense Report templates come with Palm Desktop software. These templates are stored in the Template folder (which is in the same folder as the Palm Desktop software application). If the layout of one (or more) of these templates is appropriate for your reporting needs, you can easily customize the templates with your company name and other information.
  • Page 223: Determining The Layout Of The Expense Report

    4. From the File menu, choose Save As. 5. Click the Save as type drop-down list and choose Template (*.xlt). 6. Navigate to the Template folder (in the Palm Desktop software directory). Note: If you do not need to change the Maptable.xls file, save the template file with its original file name (e.g., Sample2.xlt).
  • Page 224: Sections

    Sections A Section is an area of the report that has common formatting. It is common for an Expense report to have more than one Section. For example, the following sample Expense Report named Sample3.xlt contains several Sections. Because your Expense data maps to row and column areas of your final report, different Sections require different definitions for the data mapping.
  • Page 225: Analyzing Your Custom Expense Report

    Fixed or Variable Label for columns. Place a copy of your custom Expense Report in the Template folder (in the Palm Desktop software directory). Change the file name so it has the file extension .xlt (which defines it as a Microsoft Excel template).
  • Page 226: Programming The Mapping Table

    To program a new custom mapping table: 1. Open a copy of the Maptable.xls file in Microsoft Excel. Note: This file is located in the same folder as the Palm Desktop software application. Make a backup copy of this file before you make your modifications.
  • Page 227 5. Scroll down to a blank area of the Maptable.xls file (below the rows used for Sample4.xlt), and click on a row number to select a blank row. 6. From the Edit menu, choose Paste. A copy of the rows you selected in step 3 is pasted into the Maptable.xls file.
  • Page 228 Define the dimensions of the Section. appear in the green columns (10–13). # of Represents the total number of rows in the Section, Rows excluding any header or total rows. In other words, this includes only the number of rows in the Section where your organizer data will be placed.
  • Page 229 Define whether the Section is in list format. light purple columns (18–19). If the Section will present the data in a list format, enter the word “yes”. Otherwise, enter the word “no”. The following diagram shows data presented in a list format: Only if your section is in list format: In the Expense Type cell, enter the number of the row or column where the expense description will be placed.
  • Page 230: Using Applications Other Than Microsoft Excel

    16. Repeat steps 9 through 15 for each Section that you have defined for your custom Expense Report. Map Expense Report Options dialog (magenta section). Report Options dialog has five fields where you can fill in data for the header on your expense report. Use this section to specify the row and column on your template where this information will be mapped.
  • Page 231: Appendix D: Non-Ascii Characters For Login Scripts

    Appendix D Non-ASCII Characters for Login Scripts The following information enables you to create custom login scripts that require non-ASCII characters. It is provided for advanced users who understand the use and requirements of such characters in a custom login script. Use of ^char You may use the caret ( ^ ) to transmit ASCII command characters.
  • Page 232: Literal Characters

    Literal characters The backslash ( \ ) character defines that the next character is transmitted as a literal character, and is not subject to any special processing ordinarily associated with that character. Examples: Includes a caret as part of the string \<...
  • Page 233: Product Regulatory Information

    Responsible Party: Palm Computing, Inc. 5400 Bayfront Plaza PO Box 58007 Santa Clara, California 95052-8007 United States of America (408) 326-5000 Palm IIIc Product Family Tested to Comply With FCC Standards FOR HOME OR OFFICE USE Page 225...
  • Page 234: Canadian Ices-003 Statement

    Canada. CE Compliance Statement This product was tested by Palm Computing, Inc. and found to comply with all the re- quirements of the EMC Directive 89/336/EEC as amended. This is a Class B product based on the standard of the Voluntary Control Council for In- terference from Information Technology Equipment (VCCI).
  • Page 235 Varoitus Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valm- istajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaises- Advarsel Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tils- varende type anbefait av apparatfabrikanten. Brukte batterier kasseres i henhold til fab- rikantens instruksjoner.
  • Page 236 Page 228...
  • Page 237: Index

    Index ABA (Address Book archive file) 37 AC adapter for recharging battery 11 Accented characters Graffiti writing 34 onscreen keyboard 36 Add-on applications 42–45 Address Book *If Found Call* entry 89 adding custom fields 92 archive files (.aba) 37 business card for beaming 139 categorizing records 61 conduit for synchronizing 146 creating records 55, 88–89...
  • Page 238 Business card for beaming 139 Buttons preferences 166 Calculator buttons explained 101 memory 101 opening 54 overview 53 recent calculations 53, 101 Calibration 15, 168, 202 Call Waiting, disabling 156, 179 Calling card, using in phone settings 156, 180 Capital letters (Graffiti writing) 31 Caring for the organizer 193 Categories application 39–40...
  • Page 239 fields in Address Book 92 Customizing. See Preferences Cutting text 56 Cycling through views 50, 51, 52, 53 Data entry. See Entering data Date Book adding Address Book data to records 67 Agenda view 85 alarm 78 archive files (.dba) 37 changing event time 78 changing event to untimed 77 conduit for synchronizing 146...
  • Page 240 Editing records 55–57 unsent e-mail 126 E-mail addresses in Address Book 89, 91 looking up 122–123 E-mail items. See Mail Entering data 21–24 importing from other applications 37–38 problems with 202 using Graffiti writing 27–36 using the computer keyboard 37 using the onscreen keyboard 36 Entries.
  • Page 241 online Help 57, 166 problems using 202 punctuation marks 32 ShortCuts for entering data 35, 190–191 symbols 33 tips 29 writing 27–36 writing area 7, 28 Hard reset 196 Header information (e-mail) 119, 121 Help Graffiti 57 online tips 20 Hiding records 70 High Priority e-mail filter 136 HotSync...
  • Page 242 Keyboard computer 37 onscreen 16, 36, 167 Letters font style 73 Graffiti 27, 30 onscreen keyboard 36 List, in Applications Launcher 40 Lithium-ion battery 11 Locking the organizer with a password 47–48, 167, 189 Login scripts 184–187, 223 Looking up Address Book data to add to other records 66–67 scrolling in Address list 65 to add to e-mail addresses...
  • Page 243 Memo Pad 53 To Do List 52 Organizer (Lotus PIM) 37 Outbox 126, 130 Outlook, connecting to 14, 204 Overlapping events 84 Owner preferences 189 Palm Desktop software. See Desktop software Passwords 46–48 changing 47 creating 46 deleting 47 for network 177...
  • Page 244 Pick lists 16 PIM (personal information manager) using HotSync Manager with 45 using with organizer 14 See also Desktop software Plug-in applications 187 Ports IR on handheld 148 simulated for infrared communication 150 See also Serial port Power button 6 PPP 181 PRC (application file extension) 43, Preferences 24...
  • Page 245 location of reset button 9, 195 soft reset 195 Retrieving e-mail. See Filters for e-mail Saving data 39, 55, 57 draft e-mail 127 Scheduling events 74–78 Screen blank 201 calibrating 15, 168 caring for 193 touching with your finger 7 Scroll bar 17 button 7...
  • Page 246 entry. See Entering data files, importing data from 37 fonts for 73 selecting all 57 Thousands separator 169 Time alarm setting 78 bars in Date Book 86 format 169 setting current 25 setting event 74 start and end for Date Book Day view 87 Tips, online 20 To Do List...

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