Troubleshooting Guide; Maintenance - Hamilton Beach HBH855 Series Operation Manual

Troubleshooting Guide

Blender fails to start or stops while it is running and display is blank.
• Make sure that Power Switch is in ON (I/Reset) position and is illuminated red.
• Check to see if unit is securely plugged into an electrical outlet of the proper voltage and frequency.
• Check to see if fuse for electrical outlet has blown or if Power Switch has tripped.
• This Blender is equipped with motor overload protection. If motor stops during operation due to
overheating, unplug and allow the Blender to cool down for 15 minutes. Plug Blender back in after
15 minutes to resume normal operation.
Blender fails to start or stops while it is running; message appears in display.
• Make sure that Jar is seated properly on Blender base.
• Blender will not operate unless Jar is properly seated.
• Make sure Quiet Shield™ door is down and in correct position.
Blender fails to start or stops while it is running.
• Thermal overload protection has been tripped. Attempt to run cool-down cycle. Follow instructions in
display.
• This Blender is equipped with motor overload protection. If motor stops during operation due to
overheating, unplug and allow Blender to cool down for 15 minutes. Plug Blender back in after
15 minutes to resume normal operation.
Unit does not respond to button commands or error message appears in display.
• Turn power off and back on using Power Switch to reset controls.
• Turn power off and back on using the Power Switch. If error message still appears, unit will need to be
serviced.
Ingredients will not mix properly.
• Check to see if enough liquid has been added to the ingredients. Mixture should be fluid and free-running
at all times.
• Solid pieces are too large.
• Jar is too full. Do not fill past highest graduation marking.
• Cutter Assembly blades are not sharp or are damaged. Inspect Jar and Cutter Assembly daily. Replace
Cutter Assembly at least yearly or sooner if Cutter Assembly appears worn or damaged.
• Check to see if Cutter Assembly is installed properly.
• Select speed to create a fluid blend.

Maintenance

Inspect the Blender and its various parts and replace as follows:
Daily
Unplug Blender, remove Jar from base, and then inspect Jar and Cutter Assembly for wear, nicks, and
broken or loose blades. If blades are nicked, broken, or loose, discontinue use immediately and replace the
Jar and Cutter Assembly.
Weekly
Unplug the Blender, and then inspect the power cord insulation and power plug for cracks. Refer to
"Technical Services" for repair or replacement. Remove Jar from blender base. Inspect Cutter Assembly by
rotating the drive end of Cutter Assembly by hand. It should turn smoothly. If it does not, replace the Jar or
Cutter Assembly.
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