Compaq ARMADA 3500 3500 User Manual page 149

Printer will not turn The cables may not
on be connected properly
or the printer is
unplugged.
Printer will not print Printer is not turned
on.
Printer is not online.
The printer drivers for
the application are not
installed.
Printer is offline Paper tray is empty.
Printer prints garbled Correct printer drivers
information are not installed.
Cables are not
connected properly.
Troubleshooting
Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM
Part Number: 310296-002 File name: Ch16.doc
Ensure that the cables are
properly connected and
that the power plug is
connected to an electrical
outlet.
Turn on the printer.
Set the printer to online.
If you are running
Windows 95, install the
necessary printer drivers
using the Add New
Hardware wizard.
If you are running
Windows NT, from the
Windows desktop, double-
click My Computer.
Double-click Control
Panel. Then double-click
Printers to install the
necessary printer drivers.
Fill the paper tray with
paper. Set the printer to
online.
Install the correct printer
drivers.
Ensure that the printer
cable is properly
connected to the computer
or convenience base.