Where To Get Help; Epson Technical Support - Epson Stylus Scan 2500 User Manual

Service
World Wide Web
EPSON Internet FTP Site
EPSON E-MAIL Technical
Support
Automated Telephone
Services
Solving Problems
154

Where To Get Help

If you need help with your EPSON Stylus Scan or its drivers,
see the contact information below. For help with Smart Panel,
WinFax, FAXstf, Adobe PhotoDeluxe, or eFax, see page 155 for
contact information.

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through
the electronic support services and automated telephone services
listed in the following table:
Access
From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at documentation such as
product brochures and user manuals, and access
troubleshooting information.
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
ftp.epson.com with the user name anonymous and your
e-mail address as the password.
To receive technical advice through e-mail, go to
http://support.epson.com and complete the form under
the troubleshooting tab, as requested.
A variety of automated help services are available 24 hours
a day, seven days a week. To use these services, you must
have a touch tone telephone and call (800) 922-8911.
To speak directly to a technical support representative, dial:
U.S.: (562) 276-4382, 6
Monday through Friday and 7
or long distance charges may apply.
Canada: (905) 709-2567, 6
Monday through Friday. Toll or long distance charges may
apply.
to 8 , Pacific Time,
AM PM
to 4 , Saturday. Toll
AM PM
to 6 , Pacific Time,
AM PM