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Epson Stylus Scan 2500 Supplemental Information

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This sheet contains supplemental information about
troubleshooting the parallel port and USB installation problems.
It is divided into the following sections:
Troubleshooting the Parallel Port (Windows 98/95)
Printing or scanning speed is slow
Make sure the ECP mode is turned on in your computer's BIOS.
For details, see your computer's documentation.
If the ECP mode is enabled in BIOS and printing and scanning are
still slow, the ECP hardware (a component inside your computer
which processes the ECP protocol) is malfunctioning. When the
Stylus Scan's ECP port driver senses a problem in the ECP
hardware, the driver switches to software processing of the ECP
protocol to protect your data. Software processing is secure, but
much slower than hardware processing.
A communication error occurs during printing or
scanning
Make sure the ECP mode is turned on in your computer's BIOS.
For details, see your computer's documentation.
If the errors continue to occur, follow the steps below:
1. Click Start, then Run.
Copyright© 1999 by SEIKO EPSON CORPORATION,
Nagano, Japan
Supplemental Information
Troubleshooting the parallel port(Windows 98/95)
USB (Windows 98) installation problems
4011263
C01-00

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Summary of Contents for Epson Stylus Scan 2500

  • Page 1 Make sure the ECP mode is turned on in your computer’s BIOS. For details, see your computer’s documentation. If the errors continue to occur, follow the steps below: 1. Click Start, then Run. Copyright© 1999 by SEIKO EPSON CORPORATION, 4011263 Nagano, Japan C01-00...
  • Page 2 2. Type EPLPTDMA in the Open box, then click OK. 3. The following dialog box appears. Clear the check box that appears beside the name of the port to which you have connected the Stylus Scan, then click OK. Note: Unavailable ports appear dimmed.
  • Page 3 USB Printer Device Driver or Stylus Scan Driver (Printer) Problems Make sure your computer had Windows 98 pre-installed Your computer must have Windows 98 pre-installed. The printer driver may not function properly on a computer that has been upgraded from Windows 95 to 98. For details about your computer, contact your dealer.
  • Page 4 3. Click the Details tab and make sure that EPUSBx: (EPSON Stylus Scan 2500) is displayed in the Print to the following port list box 4. If the correct port is not displayed, remove the USB cable, then connect the Stylus Scan to the first tier of the hub, or connect the Stylus Scan to the computer’s USB port directly.
  • Page 5 If EPSON Stylus Scan 2500 appears under Other Devices, the printer driver is not installed correctly. If neither USB Printer nor EPSON Stylus Scan 2500 appears under Other Devices, click Refresh or unplug the USB cable from the Stylus Scan, then plug it into the Stylus Scan again.
  • Page 6 4. Under Other Devices, click USB Printer or EPSON Stylus Scan 2500, then click Remove and OK. 5. Click close to close the System Properties window. 6. Unplug the USB cable from the Stylus Scan, then plug it into the Stylus Scan again.
  • Page 7 Note: If the EPSON Stylus Scan Disk is requested when reinstalling the driver, make sure the EPSON Stylus Scan 2500 Software for Windows CD is still in the CD-ROM drive and check that the correct drive letter, the EPSON folder, the folder of your preferred language, and the Win98 folder are specified.
  • Page 8 If EPSON Stylus Scan 2500 appears under Other Devices with a ? mark or under Imaging Device with ! mark, the EPSON Stylus Scan FB TWAIN file is not installed correctly. Follow the instructions to reinstall the driver. If EPSON Stylus Scan 2500 appears under Other Devices Note: Make sure the Stylus Scan is on and connect to your computer.
  • Page 9 1. If ? EPSON Stylus Scan 2500 appears under Other Devices, click ? EPSON Stylus Scan 2500. Then click Remove and 2. Click Close to close the System Properties window. 3. Make sure the Stylus Scan is on and restart your computer.
  • Page 10 Stylus Scan is off or not connected to your computer, you cannot reinstall the driver properly. 1. If ! EPSON Stylus Scan 2500 appears under Imaging Device, click ! EPSON Stylus Scan 2500. Then click Remove and OK. 2. Click Close to close the System Properties Window.
  • Page 11 If the following dialog appears, click d, select your CD-ROM drive, then click OK. 5. The Screen Calibration window appears. Follow the instructions described in the Setup Guide.
  • Page 12 Printed in Japan 99.xx-xx...