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LCD screen message
You need to replace Ink Supply
Unit(s).
Paper Setup Auto Display is set to
Off. Some features may not be
available. For details, see your
documentation.
No dial tone is detected.
Failed to receive faxes because the
fax data capacity is full. Touch the
Job/Status at the bottom of the Home
Screen for details.
The combination of the IP address
and the subnet mask is invalid. See
your documentation for more details.
To use cloud services, update the
root certificate from the Epson Web
Config utility.
Check that the printer driver is
installed on the computer and that
the port settings for the printer are
correct.
Recovery Mode
Update Firmware
Parent topic:
Solving Problems
Related references
Paper Source Settings Options
Condition/solution
Replace the indicated ink packs.
AirPrint is not available when the Paper Setup Auto Display
setting is disabled. Change Paper Setup Auto Display to On.
Make sure the phone cable is connected correctly and the
phone line works. If you connected the product to a PBX (Private
Branch Exchange) phone line or Terminal Adapter, change the
Line Type setting to PBX. If you still cannot send a fax, turn off
the Dial Tone Detection setting. (Turning off the Dial Tone
Detection setting may cause the product to drop the first digit of
a fax number.)
Press the
Job/Status button and select Printer Status and
resolve any printer errors that prevented faxes from printing.
Make sure the product is connected to a computer or that a USB
device is connected to the product.
There is a problem with the network connection to your product.
Set up your product on the network again.
Access the Web Config utility and update the cloud service root
certificate.
Make sure the printer port is correctly configured. In Windows,
make sure the port is set to a USBXXX setting for a USB
connection or EpsonNet Print Port for a network connection.
An error has occurred during firmware updating. Connect your
product using a USB cable and try downloading the Firmware
Update from the Epson support site. If you still need help,
contact Epson for support.
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