Page 1
SureColor R5000/R5000L Service & Support Plan L Rev. B ETS-TP-TG-20-038 Rev. B Service & Support Plan L Epson SC-R5000/R5000L Series ETS-TP-TG-20-038 (Rev. B) May, 5 2021 European Technical Support European Technical Support Page 1/19...
Page 2
P/O = Purchase Order PPL = Part Price List RTB = Return To Base SPI = Spare Part Information (Spare Parts Epson EMEAR Web Site) TBC = To Be Confirmed TBD = To Be Defined WBTT = Web Based Technical Training system...
SureColor R5000/R5000L Service & Support Plan L Rev. B ETS-TP-TG-20-038 Rev. B Table of content PRODUCT INFORMATION ....................4 Product Code & Price ....................4 Main Feature Overview ....................5 Dimensions & Weight ....................7 Product Improvements ....................8 Product spec......................... 8 CONSUMABLES - OPTIONS –...
SureColor R5000/R5000L Service & Support Plan L Rev. B ETS-TP-TG-20-038 Rev. B 1 PRODUCT INFORMATION 1.1 Product Code New product: first resin ink large format printer Launch : Décember 2020 Size : 64” (1625mm) Destination Product Name Code Finished Good SC-R5000 C11CH28301 (EIB/EFS/EDG/EIS/EUL/EEB)
Matching for industrial environment Steady Feeding & Take-up Roll System Provides roll to roll print for superb productivity Epson UltraChrome RS ink Resin ink with wide gamut 2 Waste Ink Bottle 4L x 2 bottles for color inks and optimizer SC-R5000L - Bulk Ink Solution - 2 x 1.5L ink pouches for High PV user...
Page 6
SureColor R5000/R5000L Service & Support Plan L Rev. B ETS-TP-TG-20-038 Rev. B Bulk Ink Solution The bulk ink unit sits next to the machine, is attached and can be locked in position. Access is via a simple drawer system, with individual ink level monitoring and drawer locking systems to activate the ink flow.
SureColor R5000/R5000L Service & Support Plan L Rev. B ETS-TP-TG-20-038 Rev. B 1.3 Dimensions & Weight SC-R5000 SC-R5000L Width 2949 mm Depth 1045 mm Size Height 1605 mm (with signal lamp) (1774 mm) Main unit Weight Main unit 248,4 Kg Stand 46.1 Kg Tension bar...
- Hot swap function only for R5000L series (Users can replace new ink during printing). - 4.3-inch LCD highly-intuitive touch panel - Simple set up: Epson Edge Print RIP software makes it easy to set up and start printing straightaway •...
SureColor R5000/R5000L Service & Support Plan L Rev. B ETS-TP-TG-20-038 Rev. B 2 CONSUMABLES - OPTIONS – SOFTWARES & DRIVERS 2.1 Ink & Maintenance Liquid SC-R5000 SC-R5000L Ink cartridges - pouch type Order code Order code Black C13T48F100 C13T45U100 Cyan C13T48F200 C13T45U200 C13T48F300...
Remarks Maintenance Kit C13S210103 Common with SC-F10000 Option Set includes Bulk Ink Solution, Option Set for SC-R5000 Series C12C935291 Substrate Support System and Curing heater Option Set includes Bulk Ink Solution, Option Set for SC-R5000L Series C12C935341 Substrate Support System and Curing heater...
EpsonNet Setup ✓ EpsonNet Print ✓ ✓ Epson Software Updater ✓ LFP Accounting Tool ✓ ✓ Epson Cloud Solution PORT All Bundled software & Drivers can be downloaded for free from Epson Internet Public Web Site European Technical Support Page 12/19...
SureColor R5000/R5000L Service & Support Plan L Rev. B ETS-TP-TG-20-038 Rev. B Important note : please, refer to the Epson SPI System in TechExchange for getting : 1) The parts price list 2) The exploded views (drawing list) 3) The Parts modification & History 3 MAINTENANCE &...
SureColor R5000/R5000L Service & Support Plan L Rev. B ETS-TP-TG-20-038 Rev. B 3.3 Printer Parts – Life Target – MTTR (Exch & Adjust) You’ll find below the exchanged (Exch) and the Adjustment average time (Adj) in minutes (min) and seconds (sec) for the top 10 spare parts to exchange. All conditions (working space, tools, requirements, etc) are related to service manual and user guide procedures.
SureColor R5000/R5000L Service & Support Plan L Rev. B ETS-TP-TG-20-038 Rev. B 3.6 User Maintenance Part to clean Frequency Outline 1- Platen and Media Edge Plates When starting work every day Wipe with cloth 2 - Around print Head When a message is displayed Wipe with Cleaning stick and Ink 3 - Flushing pads/suction on the control panel screen...
In order to perform adjustments and maintenance operations, it’s important to have the required tools as detailed in the Maintenance Procedures. All the required tools information can be found on Spare Part Information Epson Web Site. You may order these tools with the Epson Spare Part Service Department.
3Y OSSE COVERPLUS SELF REPAIR CP03OSCRCH28 SC-R5000/R5000L 4.200,00 € 5Y OSSE COVERPLUS SELF REPAIR CP05OSCRCH28 SC-R5010/R5010L 1.871,00 € 1Y OSSE w/out Heads CoverPlus CP01OSWHCH28 General conditions for extended warranty offers are available on the Epson web sites European Technical Support Page 17/19...
International Countries: CIC Level 2 agent or specialist (CIC_leveltwo@epson-europe.com) Level EEE product & support specialist 5.2 Customer support All following numbers can be found on Epson Subsidiaries Web sites : • Helpdesk phone • Hepldesk chat • Helpdesk email • Online EMEA start http://support.epson-europe.com/...
6.1 Recommended training strategy F2F training is not planned . Online training on website Training@Epson will be available TBD. Recommanded F2F training duration : 3 days with former Epson Printers. 6.2 Master training to the ESCs Training Type Date Description...