Troubleshooting Tips; Things That Are Normal - Monogram ZWL1126SJSSC Owner's Manual

Problem
Part or all of Drawer
Microwave does not
operate
Food in Drawer Micro-
wave is not heated
Drawer Microwave light
does not work
Touch controls will not
operate
Steam from the vent
Shorted Key Error
Food Detect Error
Display is dark
Things That Are Normal With Your Drawer Microwave
Steam or vapor escaping from around the door.
Light reflection around door or outer case.
Dimming oven light and change in the blower sound at power
levels other than high.
Dull thumping sound while oven is operating.
20
Possible Cause
Power cord is not completely connected to
the electric outlet
Power outage
Fuse/circuit breaker at home does not work. Replace the fuse or reset the circuit breaker.
Drawer is in Demo Mode
No power to the appliance
Drawer controls improperly set
Drawer in Demo Mode
Light bulb loose or burned out
Control Lock is on
Power failure
During microwaving, steam may come from
the right side of the vent
for more than 60 seconds
Food has not been inserted before a cook-
ing function was selected after the oven has
been sitting idle for more than 5 minutes.
of cooking for more than 5 minutes
Display is in standby mode

Troubleshooting tips

Drawer Microwave
Solution
Make sure the power cord is tightly connected to
the outlet.
Check house lights to be sure. Call your local electic
company for service.
See page 18 for how to cancel Demo Mode.
See solutions above.
Check if the controls have been properly set.
See page 18 for how to cancel Demo Mode.
Call for service.
See page 17 for how to unlock.
Touch Clear pad and reste the clock. If the Drawer
Microwave was in use, you must reset the cooking
function.
This is normal.
"SHORTED KEY CONTACT SERVICE" error appears in
display. Call for service.
"INSERT FOOD" error message display appears;
open drawer and insert food to begin cooking.
"CHECK FOOD" error message display appears;
open drawer and remove food or check food and
close drawer to continue cooking.
the control panel or
Touch
See page 18 for STANDBY MODE.
TV/radio interference might be noticed while using the
microwave. Similar to the interference caused by other small
appliances, it does not indicate a problem with the microwave.
Plug the microwave into a different electrical circuit, move the
radio or TV as far away from the microwave as possible, or
check the position and signal of the TV/radio antenna.
open/close the drawer.