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TROUBLESHOOTING
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Oven will not come on
Control panel lighted, yet
oven will not start
"ERR" appears on display
"LOC" appears on display
Food amount too large for
sensor reheat
"FOOD" appears on
display
"PF" appears on display
"F3" appears on display
THINGS THAT ARE NORMAL WITH YOUR MICROWAVE OVEN
■ S team or vapor escaping from around
the door.
■ L ight reflection around door or outer case.
■ D imming oven light and change in the blower sound at
power levels other than high.
■ D ull thumping sound while oven is operating.
20
Possible Causes
A fuse in your home may be blown or the circuit breaker tripped. Replace fuse or reset circuit breaker.
Unplug your microwave oven, then plug it back in.
Make sure 3-prong plug on oven is fully inserted into wall receptacle.
Door not securely closed.
Start/Pause must be pressed after entering cooking selection.
Another selection entered already in oven and Cancel/Off not pressed to cancel it.
Make sure you have entered cooking time after pressing Cook Time.
Cancel/Off was pressed accidentally. Reset cooking program and press Start/Pause.
Make sure you entered food weight after pressing Defrost Weight.
Oven was paused accidentally. Press Start/Pause to restart the cooking program.
During a Sensor Cooking program, the door was opened before steam could be detected. "ERR" will
display until Cancel/Off is pressed.
Steam was not detected in maximum time. Use Cook Time to heat for more time.
The control panel has been locked. (When the control panel is locked, "LOC" will be displayed.)
Press and hold Cancel/Off for about 3 seconds to unlock the control panel.
Sensor Reheat is for single servings of recommended foods. Use Cook Time for large amounts of food.
The control detected that the door has not been opened (food/beverage has not been placed inside).
A Power Failure has occurred. Press Cancel/Off to clear the display.
A key has been activated for more than 60 seconds. Press Cancel/Off to clear the display. This can
happen if liquid is on the control panel. Dry the control panel thoroughly after cleaning.
■ T V/radio interference might be noticed while using the
microwave. Similar to the interference caused by other
small appliances, it does not indicate a problem with the
microwave. Plug the microwave into a different electrical
circuit, move the radio or TV as far away from the
microwave as possible, or check the position and signal
of the TV/radio antenna.
49-7000185 Rev. 0
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