NETGEAR FR314 Reference Manual page 132

Reference Guide for the Model FR314, FR318 and FV318 Cable/DSL Firewall and VPN Routers
To check the WAN IP address:
Launch your browser and select an external site such as www.NETGEAR.com
1.
Although you may not have success in accessing the Web site, this step is necessary because it
causes your router to request an IP address from the ISP.
In your browser's Address box, type
2.
Log in to the Web Management Interface by typing "admin" in the Name box and "password"
3.
(or the current password) in the Password box.
In the navigation bar on the left, click General and then select Network.
4.
Check that an WAN IP address is shown under WAN Settings.
5.
If your router is unable to obtain an IP address from the ISP, you may need to force your cable or
DSL modem to recognize your new router by performing the following procedure:
Turn off power to the cable or DSL modem.
1.
Turn off power to your router.
2.
Wait five minutes and reapply power to the cable or DSL modem.
3.
When the modem's LEDs indicate that it has reacquired sync with the ISP, reapply power to
4.
your router.
If your router is still unable to obtain an IP address from the ISP, the problem may be one of the
following:
• Your ISP may require a login program.
Ask your ISP whether they require a PPP over Ethernet (PPPoE) login.
• If you selected a login program, you may have incorrectly set the login name and password.
• Your ISP only allows one Ethernet MAC address to connect to Internet, and may check for
your PC's MAC address.
Inform your ISP that you have a new network device, and ask them to use your router's
Ethernet MAC address, which can be found on the bottom label of the router.
OR
Use the MAC Address Proxy feature of the Network Settings menu to force your router to use
your PC's MAC address.
If your router can obtain an IP address, but your PC is unable to load any web pages from the
Internet:
12-4
http://192.168.0.1
and press Enter.
Troubleshooting