Zanussi ZCG92696XA User Manual page 22

Problem
You cannot activate or operate
the hob.
The oven does not heat up.
The oven / hob display shows
an error code that is not in this
table.
There is no spark when you try
to activate the spark generator.
There is no spark when you try
to activate the spark generator.
There is no spark when you try
to activate the spark generator.
The flame extinguishes immedi-
ately after ignition.
The flame ring is uneven.
The burners do not work.
The appliance makes noises.
The flame colour is orange or
yellow.
The oven does not heat up.
The lamp does not operate.
Steam and condensation settle
on the food and in the cavity of
the oven.
The oven does not heat up.
22
Possible cause
The fuse is blown.
There is an electrical fault.
The hob is not connected to an
electrical supply or it is con-
nected incorrectly.
The fuse is blown.
Burner cap and crown are
placed incorrectly.
Thermocouple is not heated up
sufficiently.
Burner crown is blocked with
food residues.
There is no gas supply.
The oven is deactivated.
The lamp is defective.
You left the dish in the oven for
too long.
The clock is not set.
Remedy
Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
Deactivate the appliance with
the house fuse or the safety
switch in the fuse box and acti-
vate it again.
If the display shows the error
code again, contact the Cus-
tomer Care Department.
Check if the hob is correctly
connected to the electrical
supply. Refer to the connection
diagram.
Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
Place the burner cap and
crown correctly.
After lightning the flame, keep
the spark generator activated
for equal or less than 10 sec-
onds
Make sure that the injector is
not blocked and the burner
crown is clean.
Check the gas connection.
Some metal parts of the appli-
ance expand and contract
when they heat up or cool
down. The noises are normal.
The flame can look orange or
yellow in some areas of the
burner. This is normal.
Activate the oven.
Replace the lamp.
Do not leave the dishes in the
oven for longer than 15 - 20
minutes after the cooking
process ends.
Set the clock.