Page 1 Iridium GO! exec User Manual November 30, 2022 Release Date: Owner: Ankita Baliarsingh Version: v1.0...
Page 2: Support Contact
Thank you for purchasing Iridium GO! exec, the smart companion for your smart devices. The Iridium GO! exec product package documentation contains the following: Multi-language Quick Start Guide • IERCC Important Safety Information Booklet • Safety and Regulatory Card •...
Page 3 User Manual. Iridium reserves the right to revise this User Manual or withdraw it at any time without prior notice. You can find the current version of this Iridium GO! exec User Manual at www.iridium.com.
Page 4 Export Compliance The Iridium GO! exec is controlled by the export laws and regulations of the United States of America. The U.S. government may restrict the export or re-export of this product to certain individuals and/or destinations.
Page 5: Table Of Contents
Iridium GO! exec Device Overview ..................23 Getting Started ........................25 Step 1: Charge and Insert SIM Card to Your Iridium GO! exec ..........25 Step 2: Download the Required Companion Applications ............. 26 Step 3: Set up your Iridium GO! exec..................26 Step 4: Connect to Iridium GO! exec Device’s Wi-Fi .............
Page 6 Using Iridium GO! exec with Iridium GO! exec App ............... 62 Iridium GO! exec App Overview .................... 62 Running the Iridium GO! exec App for the First Time (Onboarding) ........62 Iridium GO! exec App Status Bar Detail Explanation ............. 64 App Screen Functions ......................
Page 7 Contacts ..........................69 Voicemail ..........................71 Quick Dial ..........................72 Accepting/Rejecting Calls ..................... 73 Internet ..........................74 Web/App Profile ........................75 SOS ............................76 SOS Settings ........................76 Starting an SOS ........................77 Device Settings ........................81 Creating and Managing Custom Web/App Profiles ............... 84 DNS Caching ........................
Page 8: Important Safety And Regulatory Information
If you wish to reduce your exposure to RF energy, you can limit the amount of time you use the Iridium GO! exec and your mobile phone and increase the distance between your body and the Iridium GO! exec, mobile phone and antennas when you use it.
Page 9 Batteries Your Iridium GO! exec contains a permanent battery, which may only be removed and/or replaced by a certified technician. Do not attempt to remove the battery. All batteries may cause serious injury or property damage, particularly if handled improperly or...
Page 10 Do not place your Iridium GO! exec near a heat source. Excessive heat can damage Iridium GO! exec or battery by causing it to swell, leak or malfunction. Do not dry a wet or damp Iridium GO! exec with an appliance or heat source, such as a hair dryer or microwave oven.
Page 11 Failure to properly ground the Iridium GO! exec could cause fire or could cause the device to fail so that it is unavailable in an emergency situation, preventing or delaying an emergency response. These hazards could cause serious injury or death.
Page 12: Blasting Areas And Potential Explosive Atmospheres
This means the device is protected from dust ingress and protected against low pressure jets of water from all directions. When the ports are closed, the Iridium GO! exec can be used outside in wet or dusty weather conditions.
Page 13: Renseignements Importants Sur La Sécurité
Failure to heed this warning could result in serious injury. Aircraft Airline regulations prohibit using Iridium GO! exec while in the air. Check and comply with the policy of your airline regarding the use of your device while the aircraft is on the ground. Leave Iridium GO! exec OFF when boarding an aircraft.
Page 14 Si vous souhaitez réduire votre exposition à l’énergie HF, vous pouvez limiter votre temps d’utilisation de l’appareil Iridium GO! exec et de votre téléphone mobile, et accroître la distance entre l’appareil Iridium GO!,exec le téléphone mobile ou l’antenne et votre corps pendant l’utilisation.
Page 15 Batteries Votre appareil Iridium GO! exec contient une batterie permanente qui peut être retirée ou remplacée par un technicien certifié. N’essayez pas de retirer la batterie. Toutes les batteries peuvent occasionner des blessures graves ou des dégâts matériels, surtout si elles ne sont pas manipulées correctement ou si elles sont utilisées alors qu’elles sont...
Page 16 Important : Suivez ces instructions lorsque vous chargez votre batterie : • Pour une protection et une longue durée de vie, l'Iridium GO! exec n'autorisera la charge que lorsque la température de la batterie est comprise entre 0 °C (32 °F) et 45 °C (113 °F).
Page 17 Mettez sous tension l’appareil Iridium GO! exec, dépliez l’antenne vers le ciel ouvert, verifies l’inscription et la force du signal sur l’appareil, puis suivez les procédures habituelles pour faire en utilisant l’application Iridium GO! exec sur votre téléphone multifonctions.
Page 18: Atmosphères Potentiellement Explosives
Protection contre les infiltrations L’indice de protection contre les infiltrations de l’Iridium GO! exec est de IP65 lorsque tous couvercles de port sont bien fermés. Cela signifie que l’appareil est protégé contre la pénétration de poussière et contre des jets d’eau basse pression dans toutes les directions.
Page 19 GO! exec hors tension au moment de monter à bord d’un avion. Manipulation Manipulez l’iridium GO! exec avec soin. L’appareil est fait de verre, de métal et de plastique et contient des composants sensibles. Si le verre est cassé, ou si l’Iridium GO! exec est endommagé, ou si vous soupçonnez qu’il est endommagé, cessez de l’utiliser...
Page 20: Best Practices For Optimal Performance
3. Make sure the antenna has a clear unobstructed view of the sky. 4. Do not touch the antenna unnecessarily when the Iridium GO! exec device is in use, as contact with the antenna may impact call quality and battery consumption.
Page 21: Iridium Go! Exec Overview
The device has a full 4-inch color touchscreen and speaker and microphone for hands free calls and operation. Smart phones, laptops and SIP phones can be connected to the Iridium GO! exec via the provided Wi-Fi hotspot or via a dedicated Ethernet port. Two voice calls and multiple data users can be concurrently using the device and sharing the speed of 22 Kbps uplink / 88 Kbps downlink connection.
Page 22: Included Accessories And How To Use Them
3 hours. Connecting other AC chargers to the USB-C charging port may also work, but if the charger is lower power it will take longer to charge. The Iridium GO! exec will detect chargers under ~18W and will warn users that some features may not be supported.
Page 23: Iridium Go! Exec Device Overview
Protective Cover: This custom-built accessory snaps on easily to the top or bottom of the Iridium GO! exec for additional protection. The cover has openings on the side to allow for cords to be attached to the device with the cover either on top or the bottom.
Page 24 1. SOS Button 2. SIM Card Slot + SD Card Slot + Reset Button 3. Ethernet Port 4. USB-C: Power 5. USB-C: Headphones / Charge Smart Device (ext.) 6. Ext. GPS Connector 7. Ext. Satellite Connector* *To support planned future capabilities installation kit is available 1.
Page 25: Getting Started
3. Close the cover securely. NOTE: The SIM card port on the Iridium GO! exec shares a slot for a micro-SD card. Be careful not to insert the SIM into the SD card slot. If you have trouble inserting the SIM, check that you are inserting it into the larger of the two slots.
Page 26: Step 2: Download The Required Companion Applications
NOTE: The first time you take the Iridium GO! exec out of the box, it will not turn on unless you plug it into the active charger to wake up the device.
Page 27 Flip antenna 1. First time onboarding: When powering up the Iridium GO! exec for the first time out of the box, the Iridium GO! exec will automatically guide the user through a set of onboarding screens. The onboarding screens ensure the most important configuration items are brought to the user’s attention before first use.
Page 28 Language Selection b. Accept Terms and Conditions: The Terms and Conditions of use must be accepted before the Iridium GO! exec is used. • Select the "More" button to read the details of the Terms and Conditions. And then press the "Accept"...
Page 29: Step 4: Connect To Iridium Go! Exec Device's Wi-Fi
PIN. To disable the Admin PIN, navigate to the setting/admin Settings/Admin PIN menu. The Iridium GO! exec will request the current Admin PIN before allowing the user to access the admin settings menu. Disable the Admin pin by dragging the Enable Admin PIN slider to the left.
Page 30 QR Code Scan QR Code b. Navigate to your smart device’s Wi-Fi settings and look for the Iridium GO! exec SSID as displayed on the Iridium GO! exec device. Click on the name, enter password when prompted. Once Wi-Fi connection is successful open your Iridium GO! exec app and it will automatically log in.
Page 31: Step 5: Configure And Set Up Sos
Iridium GO! exec and/or from the Iridium GO! exec application on smart device by pressing the SOS icon when paired to the Iridium GO! exec. An SOS initiated by pressing the SOS button on the Iridium GO! exec or via the SOS icon...
Page 32 NOTE: The operation of the SOS button feature is limited by any conditions affecting the Iridium and GPS signal strength and GPS service availability.
Page 33 Use the Settings menu in the Iridium GO! exec application to configure SOS while paired to the Iridium GO! exec. Only one SOS emergency contact setting can be stored per Iridium GO! exec, so multiple users will all share the same SOS settings.
Page 34 For iOS: select Save For Android: navigate Back, then Save To decline IERCC service and configure designated personal emergency contacts: 1. Select Do Not Use in the SOS Settings on your app to decline IERCC service. 2. Enter the number for your SOS Call Recipient. It is important that the number is entered in the correct international format with the international access code (+ or 00), country code, and phone number for proper routing.
Page 35: Different Ways To Connect To The Iridium Go! Exec
• You do not test without following the procedure described above. Different Ways to Connect to the Iridium GO! exec With Smart Device via Mobile Application There are two options to connect your Iridium GO! exec App to the Iridium GO! exec...
Page 36: Option 1: Via Qr Code
Option 1: Via QR Code If you have the Iridium GO! exec in reach, you can scan its QR code using the smart device • camera to connect to the Iridium GO! exec device's Wi-Fi. Open your Iridium GO! exec app and select the status bar asking you to connect to the Iridium GO! exec Wi-Fi and select the button requesting to scan the QR code.
Page 37: Option 3: Connect Pc Via Wi-Fi
Metered Connection Network Connection A list of available Wi-Fi networks should also be showing. Your Iridium GO! exec network name is Iridium-<6 digit serial number> e.g., Iridium-123456. Move your mouse over the network labeled Iridium-<6digit serial number> and select it by •...
Page 38: Option 4: With Ethernet
• • You will need to configure the SIP phone to connect to the SIP server in the Iridium GO! exec. Please refer to the SIP phone user manual for setting up the SIP phone using the information provided in the SIP server menu.
Page 39: Using Your Iridium Go! Exec
12. Settings Option Status Bar Overview The Iridium GO! exec shows a status bar across the top of the display regardless of what else is being displayed. This shows the user the status of the Iridium GO! exec instantly from any screen.
Page 40: Standby Screen
Iridium GO! exec. 6. Wi-Fi status (on/off) The Iridium GO! exec Wi-Fi can be turned on and off from the Device by the administrator. 7. Number of Wi-Fi users connected to the Iridium GO! exec Wi-Fi.
Page 41: Voice Calls
Enter the required phone number including the +country code and press the green call button. The Iridium GO! exec will start dialing the number, then ringing and once call is picked up will display the active call screen.
Page 42 Supports 2 Voice Lines The Iridium Certus ® 100 service supports 2 voice lines on one SIM card. User can opt in to have one line or both lines provisioned on their SIM card. Device is aware of how many lines have been provisioned and reacts accordingly.
Page 43: Quick Dial Menu
Quick Dial Menu User can use the app to set up a ‘Quick Dial’ call list (from app) for up to 10 numbers for one touch dialing and conversations To make an outbound call from the device using the quick dial menu, navigate to the home screen, select the phone icon then select the Quick Dial icon .
Page 44: Receiving Voice Calls - Accepting Or Rejecting
Voicemail Call Screen Receiving Voice Calls – Accepting or Rejecting When an incoming Voice call is received, the device will automatically navigate to the incoming call screen and play the ringtone for the user. The user can answer the call by pressing the green answer button or decline the call by pressing the red decline button.
Page 45: Sos Calling
SOS can be generated in 2 ways, from the device physical SOS button or from the device UI. User can also access SOS from a phone connected to the Iridium GO! exec app (for more information, refer to section SOS).
Page 46: From Physical Sos Button
NOTE: When triggering an SOS event via the physical SOS button, the Device can be on or off. If the Iridium GO! exec is off, it will first power up and then continue to start the SOS event. When the countdown time expires, the SOS will enter the active phase and begin dialing the designated ESP.
Page 47: Cancelling An Sos
SOS event can be cancelled from either the Iridium GO! exec UI or the physical SOS button. From Device UI To cancel the SOS event, the Iridium GO! exec user must explicitly cancel the SOS via the Cancel button on the SOS active screen.
Page 48: Internet
Connection Manager Once the Iridium GO! exec indicates it is registered on the Iridium network, it supports up to 88 Kbps data speeds for downlink and 22 Kbps for uplink. To start an internet connection, select the Internet icon from the home screen.
Page 49 You can select a duration for your internet connection to control the usage and costs. The Iridium GO! exec will close the internet connection when this duration expires. This can be useful if you are busy with other tasks and forget to close the session manually. You can also extend a session choosing a new duration while a session is active.
Page 50: Settings
Data Disconnect Screen Settings Setting 1 Setting 2 Setting 4 Setting 3 Network Settings Settings/Admin settings/DNS Config/Enable DNS Caching DNS caching can reduce data usage while accessing the internet via satellite and also speed up this access. By default, it is enabled. Under normal circumstances the DNS cache should remain enabled.
Page 51: Wi-Fi Settings
The DNS cache should only be disabled to aid troubleshooting should there be any difficulties accessing the internet via satellite data. The DNS cache can be enabled/disabled by toggling the enable/disable switch. Enable DNS 2 Enable DNS 1 Settings/Admin settings/DNS Config/Clear DNS Cache The DNS cache can be cleared via this menu option.
Page 52: Power Settings
When the “Power on/off Based on Antenna Lift” is selected, lifting the internal antenna causes the Iridium GO! exec to turn on (if the Iridium GO! exec is already on, nothing happens). When the “Power on/off Based on Antenna Lift” is de-selected, the internal antenna has no bearing on the...
Page 53: Select Settings/Audio Settings
Power Settings 1 Select Settings/Device Power Config/Charger Connection The Iridium GO! exec can be configured to power on when an external charger is connected. When selected, the Iridium GO! exec will power up when an active charger is connected. When not selected, the Iridium GO! exec will remain off when the active charger is connected.
Page 54: Select Settings/Display Settings
Call Volume Ring Tone The Ring tone to be played during incoming call events can be selected from a dropdown list. Ring Tone Select Settings/Display Settings Adaptive Brightness When selected, the backlight brightness automatically adapts to the ambient light level to maximize screen visibility.
Page 55: Voice Call Settings
Screen Timeout Voice Call Settings Select Settings/Admin settings/Call History Config The Device can be configured to show/hide the outbound number in the call history screen. This may be desirable if the Device is being shared amongst several Application users. To display outbound numbers, toggle the button so it shows blue (button to the right).
Page 56 Device Date and Time Settings Select settings/Date and Time Settings The Iridium GO! exec time and date displayed on the Device can be configured as follows: • Date Format: either mm/dd/yyy or dd/mm/yyyy Time Format: 12-hour or 24-hour format •...
Page 57: Power Off The Device (Storage Mode)
Select Settings/Power Off the Device The Iridium GO! exec can be put in a storage mode to minimize battery drain whilst in storage. If the Iridium GO! exec is to be stored for an extended period of time (e.g., several months) without being charged, it is advised to enable storage mode.
Page 58: Location Format Configuration
Settings Reset Select Settings/Admin settings/Clear data usage info The Iridium GO! exec will clear the data usage information for both up and downlink usage aggregated over all users since the last data usage reset. Clear Data Location Format Configuration Select Settings/Location Format Config The location format can be configured directly from the Iridium GO! exec.
Page 59: Device Information
Device Information Select Settings/Device Information The Iridium GO! exec allows the user to check the version or part number of key items in the Device. The list includes the SIM phone numbers and the Modem IMEI number. This can also be helpful to look up information for Customer Support activities.
Page 60: Sip Server Info
Post Errors SIP Server Info Select about/SIP server info The Iridium GO! exec provides information about the internal SIP server via this menu. The SIP server information is required when connecting a 3 party SIP handset to the device. The following information is displayed:...
Page 61: License Information
Device. Reset and Factory Reset The Iridium GO! exec has a physical reset button located inside the SIM cover. You will need a small paper clip or pin to press the button through the small hole. Pressing the button for >1 second and release while the unit is powered on will force the unit to reboot.
Page 62: Power Bank Mode
Power Bank Mode The Iridium GO! exec can charge a Smart Device via the Data USB-C port. Charging is limited to a maximum rate of 5v @1A. The Iridium GO! exec will protect itself from excessive battery drain during external Smart Device charging and will stop charging when the internal battery reaches 22%.
Page 63 Connecting to the Iridium GO! exec Wi-Fi. Before you can use the features of the Iridium GO! exec App, you will need to be connected to the Iridium GO! exec Wi-Fi. If you have previously connected, your smart device will try to reconnect to your Iridium GO! exec.
Page 64: Iridium Go! Exec App Status Bar Detail Explanation
When the application is first started it will display the Splash screen below: First Welcome Screen When the Iridium GO! exec App is not connected to the Iridium GO! exec, the Phone, Internet and SOS icons will be disabled. The Settings icon can still be operated with a reduced list of settings available.
Page 65 INT – The internal antenna is being used. EXT – The external antenna is being used. 2. Iridium Registration When the Iridium GO! exec has sufficient signal to register on the network, the word “Iridium” will be displayed next to the signal bars.
Page 66: App Screen Functions
The Bluetooth icon indicates whether the smart device App is connected to the Iridium GO! exec Bluetooth. If the Bluetooth icon has a line through it, the smart device App is not connected to the Iridium GO! exec. 4. SOS Icon The SOS icon indicates the Iridium GO! exec is currently in an SOS event.
Page 67 Calls Instruction on Dialing Number Using Line 1 or Line 2) Outbound voice calls Voice calls are made by selecting the dial pad from the Home/Phone screen top navigation keypad tab. The outbound number should be entered with the international direct dial prefix. If smart dialing is configured, the prefix is not required.
Page 68 Iridium GO! exec. NOTE: Emergency calls may also be made regardless of the state of the SIM card, i.e., the SIM card can be faulty, invalid or even not present in the Iridium GO! exec.
Page 69: Recent Calls
Recent Calls Recent calls are accessed by selecting the recent calls icon from the home/Phone screen top navigation keypad tab. The recent calls screen shows a list of the recent calls including inbound, outbound and calls to voicemail. Each entry shows the time of the call, the duration of the call and the call type (inbound, outbound, missed) Recent calls –...
Page 70 The App User can dial a contact directly from the Contacts screen by selecting an entry. The Iridium GO! exec App will present a popup screen from which the App user can dial from either Line 1 or Line 2.
Page 71: Voicemail
Contacts 1 Contacts 2 Voicemail The Iridium GO! exec App shows a voicemail indicator in the status bar when there is voicemail available. To access voicemail, the App User should select voicemail from the Home/Phone screen top navigation keypad tab The voicemail screen supports calling the voicemail system for either voice Line 1 or Line 2.
Page 72: Quick Dial
Voicemail screen showing new voicemail message on Line 1 Quick Dial The Iridium GO! exec App provides a quick dial feature. Numbers that are regularly called can be stored in the Quick Dial list for fast retrieval. The Iridium GO! exec App User needs to configure the Quick Dial list via Settings/Device Settings/Admin Settings/Call/Quick Dial.
Page 73: Accepting/Rejecting Calls
Accepting the call on the app will answer the call and stop it ringing on all other applications and the Iridium GO! exec. Declining a call will stop this application from ringing but will not stop the call ringing on the Iridium GO! exec device or other applications.
Page 74: Internet
Accepting Calls Internet To manage the internet access on the Iridium GO! exec, the App User should select the globe icon from the bottom navigation tabs. As satellite data is more expensive than cellular data, it is important to only allow the data you want to go over the satellite network.
Page 75: Web/App Profile
These profiles can be accessed from the: Iridium GO! exec device - On the Internet screen, tap the Web/App Profile drop down arrow to •...
Page 76: Sos
‘All Open’ profile to get it going then switch back to the specific profile. SOS Settings The SOS settings menu allows the Iridium GO! exec user to configure the Emergency Service Provider (ESP) of their choice. The ESP will then be called when an SOS event is triggered either by the Iridium GO! exec App or the Device.
Page 77: Starting An Sos
Starting an SOS An SOS event can be raised directly from the Iridium GO! exec App. SOS can also be generated in 2 ways on the Iridium GO! exec device itself, from the device physical SOS button or from the device UI.
Page 78 NOTE: If an SOS is already active, the Iridium GO! exec App will not allow another to be started. Select the SOS tab ( ) from the bottom tab bar. SOS Pending Screen Starting an SOS Press and hold the SOS button until the countdown ring expires.
Page 79 Emergency Service Provider The Iridium GO! exec App will automatically initiate an outbound call to your designated ESP. The ESP operator will assist you with your emergency. When they ask for your location, please tell them the Latitude and Longitude numbers shown on the screen.
Page 80 You can navigate back to the SOS active screen at any time by selecting the SOS tab in the bottom tab bar. NOTE: There are two ways the Iridium GO! exec App signifies an active SOS event The Title bar will be displayed in RED (normally it is white text on a black background) •...
Page 81: Device Settings
The Wi-Fi security scheme (None, WPA2)  The Wi-Fi password (between 6 and 64 characters)  NOTE: Changing any of the above settings will cause the Iridium GO! exec to reboot and the Iridium GO! exec App to be disconnected.
Page 82 Wi-Fi QR Code Settings This menu allows enabling or disabling permission for the device to display the Wi-Fi credentials as a QR code. If enabled the Wi-Fi SSID name and password can be easily viewed on the Iridium GO! exec LCD screen.
Page 83 Data Monitor Settings Menu Routing Related Configuration All settings related to internet access can be configured under this menu. Web/App Profiles Internet sessions run with an associated Web/App Profile. The App User can edit the pre-defined profiles or add their own user defined profiles. Note: Creating and editing custom Web/App Profiles requires some networking and firewalling knowledge.
Page 84: Creating And Managing Custom Web/App Profiles
Creating and Managing Custom Web/App Profiles From the Application setting: Device Settings menu choose Web/App Profiles to see the full list of redefined profiles and user defined profiles. • Press the ‘+’ button in the top right corner to add a new profile. o Provide a name and description for the profile.
Page 85 Activity Profile 1s Device Access Control Your Iridium GO! exec can be configured to allow only certain devices to connect to it. Device access is based on the MAC address of the smart Devices Wi-Fi or Bluetooth adapter. When setting the MAC address, the App User can either directly enter the MAC address manually or select one from a list of devices currently connected to the Iridium GO! exec.
Page 86: Dns Caching
Iridium GO! exec. DNS Caching The DNS caching menu allows the following: DNS caching enable or disable. • DNS cache clearing • For further details of what DNS caching is, refer Iridium GO! exec configuration items in detail: Network Settings.
Page 87: Dhcp Settings
DHCP Settings The following DHCP server settings can be configured in the Iridium GO! exec via this menu: Local IP address. The IP address of the Iridium GO! exec on the network. The default value is 192.168.0.1 NOTE: The Gateway IP address will track the local IP address configured above.
Page 88 NOTE: Modifying any DHCP settings will cause the device to reboot and Wi-Fi to be disconnected. After reboot the user must ensure to connect the smart device Wi-Fi to the Iridium GO! exec network again. On some smart devices it may be necessary to Forget the older network before you can successfully connect to the modified network.
Page 89 Adding a manual contact to the Quick dial List Call History The call history can be cleared from this menu. Device Information The Device info menu lists the following information about the connected Iridium GO! exec: Firmware version  Hardware version ...
Page 90 Example Device Information Screen Admin PIN The Admin menu allows the App User to enable or disable the Admin PIN in the Iridium GO! exec. When enabled, the user must provide the PIN to access Admin settings in the Iridium GO! exec and the application.
Page 91 The Iridium GO! exec can complete a software update via the Iridium GO! exec App. Normally the Iridium GO! exec App will notify the user each time the App connects to an Iridium GO! exec if there is a firmware update available. This menu provides a means of updating the firmware if the previous requests have been denied.
Page 92 The Iridium GO! exec can be factory reset via the Erase All Settings and Data menu. A factory reset will erase all device data and settings back to the factory state. The Iridium GO! exec can also be placed into storage mode after the factory reset when storage mode is selected.
Page 93: Non-Admin Settings
Erase All Settings and Data Menu Action Non-Admin Settings These settings do not require the Admin PIN to be entered. Location Settings – Lat/Long Format The latitude and longitude format can be configured via this menu. The available options are: D,D: decimal degrees.
Page 94 Location Settings Menu Power Control Settings The Iridium GO! exec Power on/off behavior can be configured via this menu. Power control via the raising/lowering of the built-in satellite antenna can be configured. When enabled, the internal antenna will power on the Device when lifted or turn off the Device when lowered.
Page 95: App Settings
NOTE: The selected ring tone will play for incoming calls on either line. Notification Tones – Alert Notification The notification tone played by the App when the Iridium GO! exec notifies the App is configurable via this menu. NOTE: Ring and Notification tones for the Iridium GO! exec device must be configurable from the...
Page 96 Notification Tone Menu Smart Dialing Smart dialing can be enabled/disabled in the App from this menu. When enabled, the app will automatically prepend the selected country code when a phone number is being entered. When disabled, the IDD prefix needs to be entered by the user when a phone number is being entered.
Page 97 An email pre-populated with device information can be sent if the user needs support operating their Iridium GO! exec. Note that the smart device will need to connect to a GSM or Wi-Fi network with internet connection to send the email. The user would normally need to disconnect from the Iridium GO! exec network to complete this.
Page 98: Limited Warranty
Limited Warranty extends only to the first retail purchaser of the Product (“you”) and is not assignable or transferable. Subject to the Exclusions contained below, Iridium warrants to you that the Product will be free from defects in materials and workmanship under normal usage (including without limitation...
Page 99: Exclusions
Product for abnormal purposes, or other acts which are not the fault of Iridium, are excluded from coverage.
Page 100: Limitations Of Liability And Conditions Of Use
Iridium sales literature or advice given to you by Iridium or an Iridium Service Provider in connection with your purchase. IN NO EVENT SHALL IRIDIUM BE LIABLE, WHETHER IN CONTRACT OR TORT OR ANY...
Page 101 Limited Warranty and Iridium reserves the right to terminate your right to use the Product on the Iridium system. If you do not accept the terms of this Limited Warranty, do not use the Product on the Iridium system.
Page 102: Warranty Claim Process
Product, please contact your Service Provider or any other Service Provider in your country. Do not contact Iridium. For warranty claims, you will be required to provide the following proof of purchase documentation: your original, dated bill of sale or delivery receipt (including your name, address and telephone number;...
Page 103: Software License
License. Conditioned upon compliance with the terms and conditions of this Limited Warranty and this User Manual, Iridium grants to you a nonexclusive and nontransferable license to use for your internal purposes the Software and the Documentation. “Documentation” means written...
Page 104 Iridium. You shall implement reasonable security measures to protect such trade secrets. Only to the extent required by law, and at your written request, Iridium shall provide you with the interface information needed to achieve interoperability between the Software and another independently created program, on payment of Iridium’s applicable fee, if any.
Page 105 Supp. 227.7202-1 through 227.7202-4, and notwithstanding any other FAR or other contractual clause to the contrary in any agreement into which this Limited Warranty may be incorporated, you may provide to Government end user or Government end user will acquire, as applicable, the Software and Documentation with only those rights set forth in this Limited Warranty.
Page 106: Appendix
Appendix Warnings and System/Post Errors Warning / Error Code Category Meaning / Reparation The Device Battery temperature is critically high (> 60deg C). The Device will power off automatically. Error 100. Note: Once the device has powered off automatically due to the device battery temperature is critically high, for safety reason, the device cannot be powered on unless the device battery temperature drops below 58deg C...
Page 107: Dimensions
Apps needing browsing/internet access: • Connect your smart device to the Iridium GO! exec Wi-Fi network. Use the Iridium GO! exec Application or Device to start a data session (and choose an • appropriate Web/App Profile ). Use your own application as you usually would to access the internet via the satellite •...
Page 108 5. How do I share my Iridium GO! exec with friends/family? a. If you share your Iridium GO! exec with a friend or family be sure to provide them the screen pin (if enabled so they can unlock the device). You may choose to also share the admin pin (if enabled).
Page 109 Placed over the top of the Iridium GO! exec while the unit is on it can protect the Iridium GO! exec from direct sunlight to allow the unit to be operated in hotter environments.
Page 110: Troubleshooting Guide
Iridium GO! exec is in Error state. Built-in Web/App Profile list The Iridium GO! exec comes with a range of built-in Web/App profiles to allow you to quickly get your internet tasks done and minimize your data usage. There are profiles for many popular activities and applications.
Page 111: Basic Configuration User Details
Profile Name Description Rule Policy Comments images may not work correctly. Voice calls may work. Video calls are not useable. This profile allows limited access to Teams chat. Image Allows access to Microsoft Block all traffic except Teams and attachments may not be Teams messaging for rules added useable.
Page 112 Wi-Fi Settings Wi-Fi Enable/Disable Enabled Iridium Wi-Fi SSID -{6 digit serial-number} Wi-Fi Channel Security=WPA2 Wi-Fi Security & Password Password=password Allow Wi-Fi Credentials to Enable be displayed Enable/Disable Account management Admin PIN (Default: Admin PIN Admin PIN enable/disable disabled) Satellite Settings...
Page 113 30s,1m,5m,10m (default: Screen timeout Quick dial (default: empty list) DD/MM/YYYY or Date and Date localization MM/DD/YYYY (default: DD/MM/YYYY) timezone (default = UTC + Time and Time localization 12h/24h (default: 24h) Example 223366 (default: Device lock Screen set PIN PIN not set) Device lock Screen (default: PIN disabled) enable/disable PIN...

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