Vtech Hospitality Limited Warranty Program - VTech SIP Contemporary Series User Manual

Appendix
VTech Hospitality Limited Warranty
Program
VTech Communications, Inc., the manufacturer
of VTech Hospitality Product ("Product"),
warrants to the holder of a valid proof of
purchase ("end user" or "you") that the Product
and all accessories provided by VTech in the
Product's package are free from defects in
material and workmanship, pursuant to the
following terms and conditions, when installed
and used normally and in accordance with the
Product's operating instructions. The limited
warranty extends to the end user of this Product
and applies only if such Product is purchased
through a United States of America and/or
Canadian distributor. The limited warranty
period for this Product is determined based on
the following:
5 Years – Analog Models
• All Classic Models – corded and cordless
• All Contemporary Models – corded and
cordless
• All TrimStyle Models
• All Next Gen Models - corded and cordless
2 Years – SIP Non-Display Models
• All Classic Models – corded and cordless
• All Contemporary Models – corded and
cordless
• All TrimStyle Models
• All Next Gen Models - corded and cordless
During the limited warranty period, VTech's
authorized service representative will repair or
replace, at VTech's option, without charge, a
Product that is not free from defects in materials
and workmanship. If VTech's authorized service
representative repairs the Product, new or
refurbished replacement parts may be used.
If the Product is replaced, it may be replaced
with a new or refurbished Product of the
same or similar design. Repair or replacement
of Product, at VTech's option, is the exclusive
remedy.
The limited warranty period for the Product
begins on the date that the end user takes
possession of the Product. This limited warranty
also applies to repaired or replacement Products
for a period of either: (a) 90 days from the date
the repaired or replacement Product is shipped
to you; or (b) the time remaining on the original
limited warranty as described above; whichever
is longer.
This limited warranty does not cover:
1. Product or parts that have been subjected to
misuse, accident, shipping or other physical
damage, improper installation, abnormal
operation or handling, neglect, inundation,
fire, water or other liquid intrusion; or
2. Product that has been damaged due
to repair, alteration or modification by
anyone other than an authorized service
representative of VTech; or
3. Product to the extent that the problem
experienced is caused by signal conditions,
network reliability or cable or antenna
systems; or
4. Product to the extent that the problem is
caused by use with non-VTech accessories;
or
5. Product whose warranty/quality stickers,
product serial number plates or electronic
serial numbers have been removed, altered
or rendered illegible; or
6. Product purchased, used, serviced, or
shipped for repair from outside the United
States or Canada, or used for non-approved
commercial
(including but not limited to Products used
for rental purposes); or
7. Product returned without valid proof of
purchase; or
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or institutional purposes