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Your SIM card won't work
The battery won't charge
The battery icon and meter
are missing
The battery drains faster than
normal
You can't cancel Call
Forwarding or Call Barring
o
The
symbol is flashing
I can't make international calls
98
What to Do If...
Is the card inserted the right way? See "SIM Card Insertion/Removal" on page 20.
Is the gold chip visibly damaged or scratched? Return the card to your Service Provider.
Check the SIM contacts. If they are dirty, clean them with an antistatic cloth.
Check the charger. Is it properly connected? Are its contacts clean and dry? See "Your Battery" on page 16.
Check the battery contacts. Are they clean and dry?
Check the battery temperature. If it is warm, let it cool before recharging.
Is it an old battery? Battery performance will decline after several years use. Replace the battery.
Are you using a Motorola original battery? Your charging system may not be able to communicate with your
battery. See "Your Battery" on page 16.
Are you using a Motorola original battery? Your charging system may not be able to communicate with your
battery. See "Your Battery" on page 16.
Are you in an area of variable coverage? This uses extra battery power.
Is it a new battery? A new battery will need two to three charge/discharge cycles to attain normal
performance. See "Charging a New Battery" on page 16.
Is it an old battery? Battery performance will decline after several years use. Replace the battery.
Is it a battery that hasn't been completely discharged? Allow the battery to fully discharge (until the
phone turns itself off) and then charge the battery overnight.
Check that the Frequency Of Search feature in the Network Selection menu has not been set to
or
. See "Network Search" on page 81.
Continuous
Check that the Battery Saving Mode feature has not been set to Off.
Are you using your phone in extreme temperatures? At extreme hot or cold temperatures, battery
performance is significantly reduced.
Wait until you are in an area with good network coverage and try again.
There is not enough memory available to store another SMS message. Use the Messages menu to delete
one or more existing messages.
Some Service Providers automatically bar the ability to make international calls. Contact your Service
Provider.
Have you included the relevant codes? Press and hold the
prefix (
+
) and then enter the appropriate country code followed by the phone number.
0
key to display the international dialing
Fast
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