Calling Up Service Messages; Checking Fault Messages - Viessmann VITODENS 200-W Operating Instructions For The System User

Checking service messages

Calling up service messages

Tap the following on-screen buttons:
1. in the navigation area.
If fault messages are also present in your system,
they and any further messages can be called up
with "Faults", "Service messages".
2. "Service messages"
The service messages appear in yellow in a list.
3. Tapping on ? calls up information on the system's
characteristics.
Tips on measures you can take yourself before
notifying your contractor are displayed.

Checking fault messages

If your system has developed faults, "Fault" and
are displayed. The Lightguide flashes even when
switched off: See chapter "Switching the Lightguide on
and off".
Tap the following on-screen buttons:
flashes in the navigation area.
Calling up a fault message
Tap the following on-screen buttons:
1. in the navigation area.
If there are also service messages present on your
system, they and any further messages can be
called up with "Faults", "Service messages".
2. "Faults"
The fault messages are listed in red.
3. Tapping on ? calls up information on the system's
characteristics.
Tips on measures you can take yourself before
notifying your contractor are displayed.
4. Make a note of the fault number and the cause of
the fault. For example: F.160 "Communication
error CAN bus".
This enables the contractor to be better prepared
and may save you unnecessary travelling costs.
Resetting the burner after a burner fault
If the burner is locked due to a fault, you can reset the
burner.
(cont.)
4. Make a note of the service message number. For
5. Please notify your heating contractor.
6.
Note
If the service cannot be carried out until a later date,
the service message will be displayed again the follow-
ing Monday.
Note
If you have connected a message facility to alert you
■
to fault messages (e.g. a buzzer), this is deactivated
when the fault message is acknowledged.
■ If troubleshooting cannot be carried out until a later
date, the fault message will be displayed again the
following day at 07:00 h. The message facility is
switched on again.
5. Please notify your heating contractor.
6.
example: P.1 "Interval until the next service ".
This enables the contractor to be better prepared
and may save you unnecessary travelling costs.
to acknowledge Service if necessary.
to acknowledge the fault.
Danger
If faults are not rectified, they can have life
threatening consequences.
Do not acknowledge fault messages several
times in quick succession. Please notify your
heating contractor if a fault occurs. Your contrac-
tor will be able to analyse the cause and rectify
the fault.
Checks
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