Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Aten CL5708IM cerca il tuo prodotto tra le migliori offerte di Switch LCD KVM over IP Switch CL5708I / CL5716I User Manual www.aten.com...
Page 2: Emc Information
CL5708I / CL5716I User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 3: User Information
86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 United Kingdom 44-8-4481-58923 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
Page 4: Package Contents
© Copyright 2017 ATEN® International Co., Ltd. Manual Date: 2017-09-05 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
Page 5: Table Of Contents
CL5708I / CL5716I User Manual Contents EMC Information ..........ii RoHS.
Page 6 CL5708I / CL5716I User Manual LCD OSD Configuration ........25 The LCD Buttons.
Page 7 CL5708I / CL5716I User Manual Quick Hotkey Control ........52 OSD Hotkey Control .
Page 8 CL5708I / CL5716I User Manual Chapter 8. Port Access Overview..........97 Browser GUI .
Page 9 CL5708I / CL5716I User Manual KVM Devices..........131 Device Information .
Page 10 CL5708I / CL5716I User Manual The Port Toolbar......... . . 170 The Toolbar Icons .
Page 11 CL5708I / CL5716I User Manual Montage sur bâti ........201 Technical Support .
Page 12 CL5708I / CL5716I User Manual Overview ..........237 Keyboard Invocation Keys .
Page 13: About This Manual
CL5708I / CL5716I User Manual About this Manual This user manual is provided to help you get the most from your CL5708I / CL5716I system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Page 14 CL5708I / CL5716I User Manual Chapter 12, Maintenance, explains how to upgrade the KVM over IP switch firmware, as well as the firmware of the KVM Adapter Cables used to connect its ports to the installed devices. Chapter 13, Download, describes how to download stand-alone AP versions of the Win Client, the Java Client, and the Log Server programs.
Page 15: Conventions
CL5708I / CL5716I User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
Page 16: Terminology
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
Page 17: Chapter 1. Introduction
128 or 256 computers can all be controlled from a single keyboard, monitor, and mouse console (see the Appendix for a list of compatible ATEN switches). The CL5708I / CL5716I is built on a modular design. The KVM section can be detached from the switch section for convenient maintenance and repair.
Page 18 CL5708I / CL5716I User Manual there is no software to configure, no need to get involved in complex installation routines, nor any need to be concerned with incompatibility problems. Access to any computer connected to the installation is easily accomplished either by entering hotkey combinations from the keyboard, front panel pushbuttons, or by means of a powerful, keyboard &...
Page 19: Features
Chapter 1. Introduction Features Exclusive LED illumination light - designed by ATEN to illuminate the keyboard and touchpad to allow visibility in low-light conditions Integrated KVM console with 17” or 19” LED-backlit LCD in a Slideaway housing Space saving technology – up to two consoles (one bus) control up to 8 or...
Page 20 CL5708I / CL5716I User Manual External (Remote) authentication support: RADIUS, LDAP, LDAPS, MS Active Directory IPv6 capable Support for IP/MAC Filter Local and remote access logged and authenticated Secure keyboard/mouse/video transmission via RC4 128 bit encryption Supports TLS 1.2 data encryption and RSA 2048 bit certificates for secure user logins from a browser Auto Scan mode enables continuous monitoring of user-selected computers Up to 32 concurrent logins...
Page 21 Chapter 1. Introduction Two types of logout: manual and timed Slideaway housing is slightly less than 1U with top and bottom clearance for smooth operation in 1U of rack space DDC emulation – video settings of each computer are automatically adjusted for optimal output to the monitor Standard 105-key keyboard Keyboard status restored when switching computers...
Page 22: Requirements
CL5708I / CL5716I User Manual Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the Internet (see Terminology, page xvi). The following equipment must be installed on these computers: For best results we recommend computers with at least a P III 1 GHz processor, with their screen resolution set to 1024 x 768.
Page 23: Cables
1280 x 1024 @ 75 Hz. Make sure that none of the computer resolution settings exceed the LCD monitor's maximum resolution. PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB port. Direct support Sun USB systems; or, for Sun legacy systems, an ATEN CV130A Sun Console Converter. Cables Substandard cables may damage the connected devices or degrade overall performance.
Page 24 CL5708I / CL5716I User Manual Version UNIX 4.3 and higher FreeBSD 4.2 and higher Solaris 8 and higher Novell Netware 5.0 and higher OS 9 and higher 6.22...
Page 25: Components
Chapter 1. Introduction Components Front View Press the Exit/Light pushbutton for two seconds to turn the LED light ON or Off. (Default: On) Note: The CL5716I is pictured in the diagrams of this chapter. However, the CL5708I is the same as the CL5716I, except that it has 8 KVM ports.
Page 26 CL5708I / CL5716I User Manual Component Description Handle Pull to slide the KVM module out; push to slide the module in (see item 2 in this table). Slide Release In order to slide the console out, you must first release it by sliding these tabs to the inside.
Page 27: Rear View
Chapter 1. Introduction Rear View Component Description Power Socket This is a standard 3-prong AC power socket. The power cord from an AC source plugs in here. Power Switch This standard rocker switch powers the unit on and off. Daisy Chain Port When daisy chaining units, the cable plugs in here. KVM Port The cables that link to the computers plug in here.
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Page 29: Chapter 2. Hardware Setup
Chapter 2 Hardware Setup Overview For convenience and flexibility that allows mixing PS/2 and USB interfaces, the CL5708I / CL5716I design utilizes custom KVM cables that serve as intermediaries between the KVM switch and the connected computers. A separate custom KVM cable is required for each computer connection. The custom KVM cables are listed in the Cables section on page 7.
Page 30: Standard Rack Mounting
CL5708I / CL5716I User Manual Standard Rack Mounting A standard rack mounting kit is provided with your CL5708I / CL5716I. The kit enables the switch to be mounted in rack with a depth of 42.0–77.0 cm. L Brackets Side Mountng Brackets To rack mount the switch, do the following: 1.
Page 31: Grounding
Chapter 2. Hardware Setup 2. While the first person still holds the switch in place, the second person slides the L brackets into the switch's side mounting brackets, from the rear until the bracket flanges contact the rack, then screws the L brackets to the rack.
Page 32: Single Level Installation
CL5708I / CL5716I User Manual Single Level Installation In a single level installation, there are no additional switches daisy chained from the first unit. To set up a single level installation, refer to the installation instructions and diagrams on the following pages (the numbers in the diagrams correspond to the numbers of the installation steps).
Page 33 Chapter 2. Hardware Setup Installation Diagram...
Page 34: Cabling Diagrams
CL5708I / CL5716I User Manual Cabling Diagrams Use the following diagrams as a guide for attaching cables to an external console and/or computers you will be connecting to the CL5708I / CL5716I. Console Cable Installation Diagram PS/2 KVM Cable Installation Diagrams USB KVM Cable Connection PS/2 KVM Cable Connection...
Page 35: Daisy Chain Installations
To control even more computers, up to 15 compatible KVM switches can be daisy chained down from the CL5708I / CL5716I (see see Supported KVM Switches, page 208 for a list of compatible ATEN switches). In a complete installation, as many as 128 or 256 computers can be controlled from the CL5708I / CL5716I.
Page 36 CL5708I / CL5716I User Manual Daisy Chain Installation Diagram CHAIN OUT CL5708I / CL5716I CHAIN OUT CHAIN IN COMPATIBLE SWITCH CHAIN OUT CHAIN IN COMPATIBLE SWITCH TO NEXT STATION...
Page 37: Chapter 3. Basic Operation
Chapter 3 Basic Operation Opening the Console The CL5708I / CL5716I's console is located under the top cover. To access the console, slide the console module out and raise the cover. Note: As a safety precaution, to keep the console from accidentally sliding out, the console is locked into the In position.
Page 38: Closing The Console
CL5708I / CL5716I User Manual Closing the Console To slide the console module back in, close the cover and do the following: 1. Pull the safety catches on the unit's side rails toward you and push the module in until it stops. 2.
Page 39: Operating Precautions
Chapter 3. Basic Operation Operating Precautions The maximum load bearing capacity of the keyboard module is 30kg. Failure to heed the information below can result in damage to the keyboard module. Right! Rest your hands and arms lightly on the keyboard module as you work.
Page 40: Powering Off And Restarting
CL5708I / CL5716I User Manual Powering Off and Restarting If it becomes necessary to power off the CL5708I / CL5716I, do the following before restarting it: 1. Shut down all the computers that are attached to the CL5708I / CL5716I. Note: Unplug the power cords of any computers that have the Keyboard Power On function.
Page 41: Lcd Osd Configuration
Chapter 3. Basic Operation LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up and configure the LCD display. Four buttons are used to perform the configuration, as described in the table, below: Button Function MENU When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu function, and brings up the Main Menu.
Page 42: Lcd Adjustment Settings
CL5708I / CL5716I User Manual LCD Adjustment Settings An explanation of the LCD OSD adjustment settings is given in the table below: Setting Explanation Brightness Adjusts the background black level of the screen image. Contrast Adjusts the foreground white level of the screen image. Phase If pixel jitter or horizontal line noise is visible on the display, your LCD may have the wrong phase setting.
Page 43: Hot Plugging
Chapter 3. Basic Operation Hot Plugging The CL5708I / CL5716I supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures described below must be followed: Changing Station Positions You can change a station’s position by simply disconnecting it from its master...
Page 44: Port Selection
CL5708I / CL5716I User Manual Port Selection The CL5708I / CL5716I provides three port selection methods to access the computers on the installation: Manual, an OSD (on-screen display) menu system, and Hotkeys. Manual port switching is discussed below. See Chapter 4, OSD Operation and Chapter 5, Keyboard Port Operation for more information.
Page 45: Usb Peripheral Devices
Chapter 3. Basic Operation USB Peripheral Devices The front panel USB port is available to connect a USB peripheral device (flash drive, CD-ROM drive, printer, etc.) to the CL5708I / CL5716I. Any computer connected to the CL5708I / CL5716I can access the USB peripheral on a one- at-a-time basis.
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Page 47: Chapter 4. Osd Operation
Manufacturing Number The “MFG Number” (Manufacturing Number) is an internal serial number used by ATEN’s factory and technical support staff to identify products. This number does not affect products’ warranty. If your product requires after-sales services, you may provide the MFG Number to ATEN’s sales or technical support staff to identify the product and model number.
Page 48: Osd Main Screen
CL5708I / CL5716I User Manual OSD Main Screen When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the administrator's main screen. The user main screen does not show the F4 and F6 functions, since these are reserved for the administrator and can't be accessed by users.
Page 49: Osd Main Screen Headings
Chapter 4. OSD Operation OSD Main Screen Headings The table below describes the OSD Main Screen headings. Heading Description SN--PN This column lists the port ID numbers (station number - port number) for all the KVM ports on the installation. The simplest method to access a particular computer is move the highlight bar to it, then press [Enter].
Page 50: Osd Functions
CL5708I / CL5716I User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, scan selected ports, limit the list you wish to view, designate a port as a quick view port, create or edit a port name, or make OSD setting adjustments.
Page 51: F2: List
Chapter 4. OSD Operation F2: LIST This function lets you broaden or narrow the scope of which ports the OSD displays on the main screen. The submenu choices and their meanings are given in the table below. Choice Meaning Lists all of the ports on the installation that have been set accessible by the administrator for the current logged in user.
Page 52: F3: Set
CL5708I / CL5716I User Manual F3: SET This function allows the administrator and each user to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the username that was provided during login. To change a setting: 1.
Page 53 Chapter 4. OSD Operation (Continued from previous page.) Setting Function SCAN–SKIP Selects which computers will be accessed under skip mode (see MODE F5 SKP, page 41), and Auto Scan mode (see F7 SCAN, page 43. Choices are: ALL - All the ports which have been set accessible (see Access, page 113, for details);...
Page 54: F4: Adm
CL5708I / CL5716I User Manual F4: ADM F4 is an administrator only function. It allows the administrator to configure and control the overall operation of the OSD. To change a setting double-click it, or use the up and down arrow keys to move the highlight bar to it then press [Enter].
Page 55 Chapter 4. OSD Operation Setting Function RESTORE This function is used to undo all changes and return the setup to DEFAULT the original factory default settings (see OSD FACTORY DEFAULT VALUES SETTINGS, page 233) except for the port name list, username and password information, which are saved.
Page 56 CL5708I / CL5716I User Manual Setting Function FIRMWARE In order to upgrade the CL5708I / CL5716I firmware (see UPGRADE page 189), you must first enable Firmware Upgrade mode with this setting. When you bring up this menu, the current firmware version levels are displayed.
Page 57: F5: Skp
Chapter 4. OSD Operation F5: SKP Clicking the F5 field or pressing [F5] invokes Skip mode. This function enables you to easily skip backward or forward – switching the console focus from the currently active computer port to the previous or next available one. The selection of computers to be available for skip mode switching is made with the Scan–Skip mode setting under the F3: SET function (see page 36).
Page 58: F6: Brc
CL5708I / CL5716I User Manual F6: BRC F6 is an administrator only function. Clicking the F6 field, or pressing [F6], invokes Broadcast (BRC) mode. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation.
Page 59: F7: Scan
Chapter 4. OSD Operation F7: SCAN Clicking the F7 field or pressing [F7] invokes Auto Scan mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself.
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Page 61: Keyboard Port Operation
Chapter 5 Keyboard Port Operation Hotkey Port Control Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard. The CL5708I / CL5716I provides the following hotkey port control features: Selecting the Active Port Auto Scan Mode Switching Skip Mode Switching Computer Keyboard / Mouse Reset...
Page 62: Invoke Hotkey Mode
CL5708I / CL5716I User Manual Invoke Hotkey Mode All hotkey operations begin by invoking Hotkey mode. There are two possible keystroke sequences to invoke Hotkey mode from the local console, and two alternate keystrokes to invoke Hokey mode from remote (WinClient/Java Client) sessions, though only one from each can be operational at any given time: Local Console...
Page 63: Remote Sessions
Chapter 5. Keyboard Port Operation Remote Sessions The following operations are used to invoke Hotkey mode from remote WinClient/Java Client sessions while accessing a port: Scroll Lock 1. Press [Scroll Lock] [Scroll Lock]. [Scroll Lock] and then [Scroll Lock] Control 1.
Page 64: Select The Active Port
CL5708I / CL5716I User Manual Select the Active Port Each KVM port is assigned a port ID (see Port ID Numbering, page 27). You can directly access any computer on the installation with a hotkey combination that specifies the port ID of the KVM port that a computer is connected to. To access a computer using hotkeys: 1.
Page 65: Auto Scan Mode
Chapter 5. Keyboard Port Operation Auto Scan Mode Auto Scan automatically switches, at regular intervals, among all the KVM ports that have been set as accessible under Scan–Skip Mode, so that their activity can be monitored automatically. See Scan–Skip Mode on page 37 for more information.
Page 66: Skip Mode
CL5708I / CL5716I User Manual Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long as you like – as opposed to auto-scanning, which automatically switches after a fixed interval. To invoke Skip mode, key in the following hotkey combination: 1.
Page 67: Computer Keyboard / Mouse Reset
Chapter 5. Keyboard Port Operation Computer Keyboard / Mouse Reset If the keyboard or mouse cease to function on the computer connected to the currently selected port, you can perform a keyboard / mouse reset on the computer. This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer.
Page 68: Quick Hotkey Control
CL5708I / CL5716I User Manual Quick Hotkey Control The Quick Hotkey (see HOTKEY, page 37) can be toggled between [Num Lock] + [-], and [Ctrl] + [F12]. To toggle the Quick Hotkey: 1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.
Page 69: Port Os Control
Chapter 5. Keyboard Port Operation Port OS Control A port’s operating system can be changed to match that of the computer attached to the port. To change a port’s operating system, key in the following hotkey combination: 1. Invoke hotkey mode with the [Num Lock] + [-] or [Ctrl] + [F12] combination.
Page 70: Hotkey Summary Table
CL5708I / CL5716I User Manual Hotkey Summary Table [Num Lock] + [-] [A] [Enter] Invokes Auto Scan mode. When Auto Scan mode is in effect, [P] or [Ctrl] + [F12] [Q] [Enter] left-click pauses auto-scanning. When auto-scanning is paused, pressing any key or another left-click resumes auto- scanning.
Page 71: Chapter 6 Logging In
Chapter 6 Logging In Overview KVM over IP switches can be accessed from an Internet browser; a Windows application (AP) program; and a Java application (AP) program. No matter which access method you choose, the KVM over IP switch’s authentication procedure requires you to submit a valid username and password.
Page 72: Browser Login
CL5708I / CL5716I User Manual Browser Login KVM over IP switches can be accessed via an Internet browser running on any platform. To access the switch, do the following: 1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar.
Page 73: Windows Client Ap Login
Chapter 6. Logging In Windows Client AP Login In some cases, the Administrator may not want the KVM over IP switch to be available via browser access. The Windows AP Client allows direct remote access to Windows systems users, without having to go through a browser (although you initially download the Windows AP Client program from the browser page –...
Page 74: The Windows Client Ap Connection Screen
CL5708I / CL5716I User Manual The Windows Client AP Connection Screen A description of the Connection Screen is given in the following table: Item Description Menu Bar The Menu Bar contains two items: File and Help. The File Menu allows the operator to Create, Save, and Open user created Work files see The File Menu, page 60...
Page 75: Connecting - Windows Client Ap
Chapter 6. Logging In Connecting – Windows Client AP To connect to a KVM over IP switch do the following: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.
Page 76: The File Menu
CL5708I / CL5716I User Manual The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.
Page 77: Java Client Ap Login
Chapter 6. Logging In Java Client AP Login In those cases in which the Administrator does not want the KVM over IP switch to be available via browser access, but the local client users aren’t running Windows, the Java AP Client provides direct remote access to non-Windows systems users (although you initially download the Java AP Client program from the browser page –...
Page 78: The Java Client Ap Connection Screen
CL5708I / CL5716I User Manual The Java Client AP Connection Screen A description of the Connection Screen is given in the following table: Item Description Server List Each time the JavaClient.jar file is run, it searches the User's local LAN segment for KVM over IP switches, and lists whichever ones it finds in this box.
Page 79: Connecting - Java Client Ap
Chapter 6. Logging In Connecting – Java Client AP To connect to a KVM over IP switch do the following:: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.
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Page 81: Chapter 7. The User Interface
Chapter 7 The User Interface Overview Once you have successfully logged in, the KVM over IP switch’s user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.
Page 82: Page Components
CL5708I / CL1516I User Manual Page Components The web page screen components are described in the table, below: Item Description Tab Bar The tab bar contains the KVM over IP switch’s main operation categories. The items that appear in the tab bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.
Page 83: The Tab Bar
Chapter 7. The User Interface The Tab Bar The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Super Administrator, Administrator, User) and the permissions assigned when the user’s account was created. The functions associated with each of the icons are explained in the table below: Icon Function...
Page 84: The Ap Gui Main Page
CL5708I / CL1516I User Manual The AP GUI Main Page With WinClient AP, and Java Client AP access, once users log in (see Logging In, page 55), the GUI Main Page comes up: The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows: 1.
Page 85 Chapter 7. The User Interface 4. There is an additional icon at the extreme right of the page: Click this icon to close the GUI Main Page and go to the display of the last selected port. 5. The GUI can be navigated via the keyboard as shown in the table, below: Keys Action Ctrl + P...
Page 86: The Control Panel
CL5708I / CL1516I User Manual The Control Panel WinClient Control Panel Since the WinClient Control Panel (for the ActiveX Web Viewer and WinClient AP) contains the most complete functionality, this section describes the WinClient Control Panel. Although the Java Control Panel (for the Web Viewer and Java Client AP) does not enable all of the features that this one does, the functions that they do share are the same, and you can refer to the information described here when using it.
Page 87 Chapter 7. The User Interface Right clicking in the text row area brings up a menu-style version of the toolbar. In addition, it allows you to select options for the Screen Mode, Zoom, Mouse Pointer, Mouse Sync Mode and Marco List (Macro List appears after a user macro is created).
Page 88: Winclient Control Panel Functions
CL5708I / CL1516I User Manual WinClient Control Panel Functions The Control Panel functions are described in the table below. Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.
Page 89 Chapter 7. The User Interface Click to toggle Automatic or Manual mouse sync. √ When the selection is Automatic, a green appears on the icon. When the selection is Manual, a red X appears on the icon. See Mouse DynaSync Mode, page 92 for a complete explanation of this feature.
Page 90 CL5708I / CL1516I User Manual These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is On, the LED is bright green and the lock hasp is closed. When the lock state is Off, the LED is dull green and the lock hasp is open.
Page 91: Macros
Chapter 7. The User Interface Macros The Macros icon provides access to two functions found in the Macros dialog box: Hotkeys and User Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
Page 92 CL5708I / CL1516I User Manual An explanation of the Hotkey actions is given in the table below: Action Explanation Exit Remote Breaks the connection to the KVM over IP switch and returns you Location to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel.
Page 93 Chapter 7. The User Interface User Macros User Macros are created to perform specific actions on the remote server. To create the macro, do the following: 1. Select User Macros, then click Add. 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:...
Page 94 CL5708I / CL1516I User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes: Clicking Cancel cancels all keystrokes.
Page 95 Chapter 7. The User Interface 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6.
Page 96 CL5708I / CL1516I User Manual If you choose Play With Time Control, the macro waits for the amount of time between key presses that you took when you created it. Click on the arrow next to Play to make your choice. If you click Play without opening the list, the macro runs with the default choice (NoWait or TimeCtrl), which is shown in the Playback column.
Page 97: Video Settings
Chapter 7. The User Interface Video Settings Clicking the Hammer icon on the Control Panel brings up the Basic Video Settings dialog box with basic settings. The options in the basic dialog box allow you to adjust the Screen Position, set Auto Sync, and slide the Performance bar setting.
Page 98 CL5708I / CL1516I User Manual Advanced Video Settings The meanings of the video adjustment options are given in the table below: Options Usage Screen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons. Auto Sync Click Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the...
Page 99 Chapter 7. The User Interface Options Usage Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When a RGB value is increased, the RGB component of the image is correspondingly increased. If you enable Set to Grayscale, the remote video display is changed to grayscale.
Page 100 CL5708I / CL1516I User Manual Options Usage Detect This setting also relates to video quality. It governs detecting or Tolerance ignoring pixel changes. A high setting can result in a lower quality display due to less data transfer. A lower setting will result in better video quality, but setting the threshold too low may allow too much data to be transferred, negatively impacting network performance.
Page 101 Chapter 7. The User Interface Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Settings dialog box. Under Advanced configuration, there are ten preset and four user-defined levels to choose from.
Page 102: The Message Board
CL5708I / CL1516I User Manual The Message Board The KVM over IP switch supports multiple user logins, which may cause access conflicts. To alleviate the problem, a message board has been provided, which allows users to communicate with each other: Button Bar The buttons on the Button Bar are toggles.
Page 103: Message Display Panel
Chapter 7. The User Interface Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. Compose Panel Key in the messages that you want to post to the board in this panel.
Page 104: Zoom
CL5708I / CL1516I User Manual Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. Sizes and displays the remote view window at 75%. Sizes and displays the remote view window at 50%.
Page 105: The On-Screen Keyboard
Chapter 7. The User Interface The On-Screen Keyboard The KVM over IP switch supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system.
Page 106: Expanded Keyboard
CL5708I / CL1516I User Manual Selecting Platforms The On-screen Keyboard supports the Sun platform as well as the PC. To select the platform, do the following: 1. Click the down arrow next to the currently selected platform, to drop down the platform list.
Page 107: Mouse Pointer Type
Chapter 7. The User Interface Mouse Pointer Type KVM over IP switches offer a number of mouse pointer options when working in the remote display. Click this icon to select from the available choices: Note: 1. Before accessing a port, only Dual and Crosshairs are available for the Windows Viewers.
Page 108: Mouse Dynasync Mode
CL5708I / CL1516I User Manual Mouse DynaSync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
Page 109: Manual Mouse Synchronization
Chapter 7. The User Interface Mac Considerations For Mac OS versions 10.4.11 and higher, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text →...
Page 110: Control Panel Configuration
CL5708I / CL1516I User Manual Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The organization of the dialog box is described in the table, below: Item Description Customize...
Page 111 Chapter 7. The User Interface Item Description Screen Options If Full Screen Mode is enabled, the remote display fills the entire screen. If Full Screen Mode is not enabled, the remote display appears as a window on the local desktop. If the remote screen is larger than what is able to fit in the window, move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll.
Page 112: The Java Control Panel
CL5708I / CL1516I User Manual The Java Control Panel The Java Client Viewer and Java Client AP Control Panel is similar to the one used by the WinClient: The major differences between them are: In the Macros dialog box, Toggle Mouse Display is not available. The Dot mouse pointer type is not available.
Page 113: Chapter 8 Port Access
Chapter 8 Port Access Overview When you log in to the switch, the Port Access page comes up with the KVM over IP switch’s KVM Connections page displayed. Browser GUI AP GUI...
Page 114 CL5708I / CL5716I User Manual The Connections page is organized into several main areas. All the ports that a user is permitted to access are listed in the Sidebar at the left of the page. After selecting a port in the Sidebar, clicking entries on the menu bar (Browser GUI) or tab bar (AP GUI) opens information and configuration pages related to the item selected in the Sidebar.
Page 115: The Sidebar
Chapter 8. Port Access The Sidebar All KVM switches and their ports – are listed in a tree structure in the Sidebar at the left of the screen: The Sidebar Tree Structure The characteristics of the Sidebar tree structure are the following: Users are only allowed to see the devices and ports/outlets that they have access permission for.
Page 116: Scan
CL5708I / CL5716I User Manual To access and operate a port, double-click its icon. Port operation details are discussed in Chapter 14, Port Operation. Scan Scan is found at the bottom of the AP GUI Sidebar. It automatically switches among all the ports that are visible in the Sidebar (see Filter, below), at regular intervals, so that their activity can be monitored automatically.
Page 117: Filter
Chapter 8. Port Access Filter Filter allows you to control the number and type of ports that display in the Sidebar, as well as which ports get scanned when Auto Scan and Array Modes are invoked (see Scan and Array, above). When you click Filter, the bottom of the panel changes to look similar to the image, below: The meanings of the choices are explained in the following table: Choices...
Page 118: Sidebar Utilities
CL5708I / CL5716I User Manual Sidebar Utilities The AP GUI version Port Access Connections page provides a convenient method to work with the Sidebar tree. When you right-click an item, a list with various options pops up: Note: The screenshot shows an example of just one of the pop-ups that can appear.
Page 119: Port/Outlet Naming
Chapter 8. Port Access Port/Outlet Naming For convenience – especially in large installations with many devices – administrators and users with port configuration permission, can give each port a name. To assign, modify or delete a name, do the following: 1.
Page 120 CL5708I / CL5716I User Manual 3. When you have finished editing the name, press [Enter] or click anywhere outside of the input box to complete the operation.
Page 121: Kvm Devices And Ports - Connections Page
Chapter 8. Port Access KVM Devices and Ports – Connections Page For KVM over IP switches, the Connections page displays port status information at the device level, and port connection configuration options at the port level. Device Level When a KVM over IP switch is selected in the Sidebar, the Connections page displays a list of ports for the device that the user is authorized to access or view.
Page 122: Port Level
CL5708I / CL5716I User Manual Port Level When a port is selected in the Sidebar, the Connections page changes to display the port connection and configuration options: The screen is divided into three major panels, as described in the sections that follow.
Page 123: Favorites
Chapter 8. Port Access Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently access can be saved in a list here. Simply open this page and select the port – rather than hunting for it in the Sidebar. This feature is especially handy on large, crowded installations: Adding a Favorite To add a port to the favorites, do the following:...
Page 124 CL5708I / CL5716I User Manual 2. This will be a container to hold your port entries. Click inside the text entry box to erase Untitled Favorite and key in an appropriate name, then click on any empty space in the main panel. 3.
Page 125: Modifying A Favorite
Chapter 8. Port Access Modifying a Favorite To modify a Favorite, or one of the items contained in it, right-click on it, then select a choice from the popup menu that appears. To edit a Favorite’s name: Click on it once, wait a second, then click again. You can edit the name after the display changes to provide a text input box, This is the same procedure as the one described for port naming (see Port/Outlet Naming, page 103).
Page 126: User Preferences
CL5708I / CL5716I User Manual User Preferences The User Preferences page allows users to set up their own, individual, working environments. The switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box: The page settings are explained in the following table: Setting...
Page 127 Chapter 8. Port Access Setting Function Scan Duration Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode (see Auto Scanning, page 172). Key in a value from 1—255 seconds. The default is 5 seconds;...
Page 128: Sessions
CL5708I / CL5716I User Manual Sessions The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the KVM over IP switch, and provides information about each of their sessions. Note: 1.
Page 129: Access
Chapter 8. Port Access Access Administrators use the Access page to set user access and configuration rights for ports. The Access page only appears for those users with User Management permissions. It isn’t available for other users. Port Level Browser GUI Interface If a port is chosen in the Sidebar, the Main panel looks similar to the one shown below: The port access settings are explained in the following table:...
Page 130 CL5708I / CL5716I User Manual Access The Access column is where device access rights are set. To cycle through the choices, click the icon in the row that corresponds to the user you want to configure. The meanings of the icons are as follows The user can view the remote screen and can perform operations on the Full Access...
Page 131: Port Level Ap Gui Interface
Chapter 8. Port Access Port Level AP GUI Interface If a port is chosen in the Sidebar, the Main panel looks similar to the one below: The page is essentially the same as the one for the Browser GUI (see page 113), with the exception that there are filters at the top of the columns.
Page 132: Saving Changes
CL5708I / CL5716I User Manual Saving Changes Click the Save button at the lower right corner of the page to save any changes made on the Access page.
Page 133: Port Configuration
Chapter 8. Port Access Port Configuration Device Level When a device is selected in the Sidebar, there is one item available under Port Configuration on the Port Properties page: Occupy Timeout. The Occupy Timeout field sets a time threshold for users on ports whose Access Mode has been set to Occupy (see Access Mode, page 119).
Page 134: Port Level
CL5708I / CL5716I User Manual Port Level Port Properties When a port is selected in the Sidebar, the Port Properties page looks similar to the one below: The Status panel provides information as to whether or not the port is online or offline;...
Page 135 Chapter 8. Port Access An explanation of the configuration fields is given in the table, below: Field Explanation Access Mode Defines how the port is to be accessed when multiple users have logged on, as follows: Exclusive: The first user to switch to the port has exclusive control over the port.
Page 136 CL5708I / CL5716I User Manual Associated Links The Associated Links page provides a method of associating other ports on the same switch to the selected port. To associate a port with the currently selected one, click Add. In the dialog box that appears, key in the port’s number, then click OK. The port’s number and name appear in the main panel.
Page 137: Chapter 9. User Management
Chapter 9 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed: Browser GUI AP GUI...
Page 138 CL5708I / CL5716I User Manual The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right. Users appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each.
Page 139: Users
Chapter 9. User Management Users The KVM over IP switch supports three types of user, as shown in the table, bellow: User Type Role Super Administrator Access and manage ports and devices. Manage Users. Configure the overall installation. Configure personal working environment.
Page 140 CL5708I / CL5716I User Manual 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings. See Account Policy, page 146. Password From 0 to16 characters are allowed depending on the Account Policy settings.
Page 141 Chapter 9. User Management Field Description Permissions Enabling Device Management allows a user to configure and control the settings for overall KVM over IP switch operations (see Device Management, page 131). Enabling Port Configuration allows a user to configure and Note: For ordinary control the settings for individual ports (see Port users, in addition to...
Page 142 CL5708I / CL5716I User Manual Field Description Status Status allows you to control the user’s account and access to the installation, as follows: Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.
Page 143: Modifying User Accounts
Chapter 9. User Management 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well. The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( –...
Page 144: Device Assignment
CL5708I / CL5716I User Manual Device Assignment When a user logs in to the KVM over IP switch, the interface comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User list on the Sidebar of the User Management page.
Page 145 Chapter 9. User Management 4. Make your permission settings for each port according to the information provided below: Name: Each port accessible to the user is listed under the Names column. Access: The Access column is where device access rights are set. Click the icon in the row that corresponds to the port you want to configure to cycle through the choices.
Page 146: Filters
CL5708I / CL5716I User Manual Filters There are five filters at the top of the columns that allow you to expand or limit the scope of the ports that are displayed in the Name column, as described in the following table: Filter Description Name...
Page 147: Chapter 10. Device Management
Chapter 10 Device Management KVM Devices Device Information The Device Management page opens with the top level KVM over IP switch selected in the Sidebar and the Device Information item selected on the menu bar: Browser GUI AP GUI...
Page 148: Operating Mode
CL5708I / CL5716I User Manual General The General section of the Device Information page displays the name of the selected device, its firmware version and information about its network configuration. Note: The AP GUI version presents the same information as the Browser version.
Page 149: Network
Chapter 10. Device Management Network The Network page is used to specify the network environment. Each of the elements on this page is described in the sections that follow.
Page 150: Service Ports
CL5708I / CL5716I User Manual IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the KVM over IP switch. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility.
Page 151 Chapter 10. Device Management IPv4 Settings IP Address: IPv4 is the traditional method of specifying IP addresses. The KVM over IP switch can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain IP address automatically [DHCP] radio button.
Page 152: Network Transfer Rate
CL5708I / CL5716I User Manual IPv6 Settings IP Address: IPv6 is the new (128-bit) format for specifying IP addresses. (See IPv6, page 221 for further information.) The KVM over IP switch can either have its IPv6 address assigned dynamically (DHCP), or it can be given a fixed IP address.
Page 153: Anms
Chapter 10. Device Management ANMS The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as a notebook with two tabs – each with a series of related panels, as described, below: Event Destination Log Server...
Page 154 CL5708I / CL5716I User Manual Authentication RADIUS Settings To allow authentication and authorization for the KVM over IP switch through a RADIUS server, do the following: 1. Check Enable. 2. Fill in the IP addresses and service port numbers for the Preferred and Alternate RADIUS servers.
Page 155 Admin DN Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kn8132,dc=aten,dc=com Admin Name Key in the LDAP administrator’s username. Password Key in the LDAP administrator’s password.
Page 156: Cc Management Settings
CL5708I / CL5716I User Manual On the LDAP / LDAPS server, Users can be authenticated with any of the following methods: With MS Active Directory schema. Without schema – Only the Usernames used on the KVM over IP switch are matched to the names on the LDAP / LDAPS server. User privileges are the same as the ones configured on the switch.
Page 157: Security
Chapter 10. Device Management Security The Security page is divided into 7 main panels, as described in the sections that follow. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policy, check the Enable checkbox (the default is for Login Failures to be enabled).
Page 158 CL5708I / CL5716I User Manual Filter IP and MAC Filtering IP and MAC Filters control access to the KVM over IP switch based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
Page 159 Chapter 10. Device Management Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify whether you are filtering an IPv4 or IPv6 address. 3. Key the address you want to filter in the From: field. To filter a single IP address, click to put a check in the Single IP checkbox.
Page 160 CL5708I / CL5716I User Manual To add a MAC filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the MAC address in the dialog box, then click OK. 3. Repeat these steps for any additional MAC addresses you want to filter. IP Filter / MAC Filter Conflict If there is a conflict between an IP filter and a MAC filter –...
Page 161 Chapter 10. Device Management Login String The Login String entry field lets the super administrator specify a login string (in addition to the IP address) that users must add to the IP address when they access the KVM over IP switch with a browser. For example, if 192.168.0.126 were the IP address, and abcdefg were the login string, then the user would have to key in: 192.168.0.126/abcdefg...
Page 162 CL5708I / CL5716I User Manual Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username.
Page 163 Chapter 10. Device Management Encryption These flexible encryption alternatives for keyboard/mouse and video data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption affects system performance – no encryption offers the best performance;...
Page 164 CL5708I / CL5716I User Manual Mode An explanation of the Mode items is given in the table, below: Item Explanation Enable ICMP If ICMP is enabled, the KVM over IP switch can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled. Enable Multiuser Enabling Multiuser operation permits up to 32 users to log in at the Operation...
Page 165 For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...
Page 166 CL5708I / CL5716I User Manual Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate. To perform this operation do the following: 1. Click Create CSR. The following dialog box appears: 2.
Page 167 Chapter 10. Device Management 3. After filling in the form (all fields are required), click Create. A self-signed certificate based on the information you just provided is now stored on the KVM over IP switch. 4. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer This is the file that you give to the third party CA to apply for their signed SSL certificate.
Page 168: Date/Time
CL5708I / CL5716I User Manual Date/Time The Date/Time dialog page sets the KVM over IP switch time parameters: Set the parameters according to the information below. Time Zone To establish the time zone that the KVM over IP switch is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
Page 169: Network Time
Chapter 10. Device Management Date Select the month from the drop down listbox. Click < or > to move backward or forward by one year increments. In the calendar, click on the day. To set the time, use the 24 hour HH:MM:SS format. Click Set to save your settings.
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Page 171: Chapter 11 Log
Chapter 11 Overview The KVM over IP switch logs all the events that take place on it. To view the contents of the log, click the Log tab. The device’s Log Information page, similar to the one below, appears: Browser GUI AP GUI...
Page 172: Log Information
CL5708I / CL5716I User Manual Log Information The Log Information page displays events that take place on the KVM over IP switch, and provides a breakdown of the time, the severity, the user, and a description of each one. You can change the sort order of the display by clicking on the column headings.
Page 173 Chapter 11. Log A description of the filter items is given in the table, below: Item Description Time This feature lets you filter for events that occurred at specific times, as follows: Today Only: Only the events for the current day are displayed. Start Date/Time: Filters for events from a specific date and time to the present.
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Page 175: Chapter 12 Maintenance
Chapter 12 Maintenance Overview The Maintenance function is used to upgrade firmware; backup and restore configuration and account information; send terminal commands, ping network devices; and restore default values. Browser GUI AP GUI...
Page 176: Firmware Upgrade
CL5708I / CL5716I User Manual Firmware Upgrade As new versions of the iCard Firmware become available, they can be downloaded from our website and installed using this page. Check the website regularly to find the latest information and packages to update your KVM switch.
Page 177: Backup/Restore
Chapter 12. Maintenance Backup/Restore Selecting the Backup/Restore menu item gives you the ability to back up the switch’s configuration and user profile information: Backup To backup the device’s settings do the following: 1. In the Password field, key in a password for the file. Note: 1.
Page 178: Restore
CL5708I / CL5716I User Manual Restore To restore a previous backup, do the following: 1. Click Browse; navigate to the file and select it. Note: If you renamed the file, you can leave the new name. There is no need to return it to its original name. 2.
Page 179: Ping Host
Chapter 12. Maintenance Ping Host The Ping Host page allows you to ping a device to check its connection status on the network. Enter an IP address or Host Name in the text box and then click Ping to ping a device.
Page 180: System Operation
CL5708I / CL5716I User Manual System Operation The System Operation page lets you restore certain configuration changes that were made to the KVM over IP switch back to their original factory default values. The functions performed on this page are as follows: Clear Port Names: Clicking this button removes names that have been assigned to the ports Restore Default Values:...
Page 181: Chapter 13 Download
Chapter 13 Download Overview Download is used to download stand-alone AP versions of the Windows Client, the Java Client, and the Log Server: Click the program you want to download; save it to a convenient location on your hard disk, and run it from there.
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Page 183: Chapter 14. Port Operation
Chapter 14 Port Operation Overview After you have successfully logged in (see Logging In, page 55), the KVM over IP switch opens to the Port Access tab’s Connections page: Browser GUI AP GUI...
Page 184 CL5708I / CL5716I User Manual Note: 1. The WinClient and Java Client AP programs have a hidden Control Panel at the upper center of the screen that becomes visible when you mouse over it. The Browser version’s Control Panel only appears after you switch to a port.
Page 185: Connecting To A Port
Chapter 14. Port Operation Connecting to a Port All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page. To connect to a port when a device is selected in the Sidebar, double click its icon in the Sidebar;...
Page 186: The Port Toolbar
CL5708I / CL5716I User Manual The Port Toolbar The KVM over IP switch’s interface provides a toolbar to help you with port switching operations from within the captured port. To bring up the toolbar, tap the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper left corner of the screen: Depending on the settings that were selected for ID Display (see page 110), the Port Number and/or the Port Name display at the right of the toolbar.
Page 187: The Toolbar Icons
Chapter 14. Port Operation The Toolbar Icons The meanings of the toolbar icons are explained in the table below. Icon Purpose Click to skip to the first accessible port on the entire installation, without having to recall the Port Access page. Click to skip to the first accessible port previous to the current one, without having to recall the Port Access page.
Page 188: Toolbar Hotkey Port Switching
CL5708I / CL5716I User Manual Toolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The KVM over IP switch provides the following hotkey features: Going directly to a port by keying in its port number and clicking Enter. Auto Scanning Skip Mode Switching The hotkeys are: A and P for Auto Scanning;...
Page 189: Skip Mode
Chapter 14. Port Operation Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.
Page 190: Recalling The Port Access Page
CL5708I / CL5716I User Manual Recalling the Port Access Page To dismiss the toolbar and bring back the Port Access page, do one of the following: Tap the GUI Hotkey once. From the toolbar, click the icon that recalls the Port Access page (see The Toolbar Icons, page 171).
Page 191: Panel Array Mode
Chapter 14. Port Operation Panel Array Mode Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the screen divides into a grid of up to 42 panels: Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right;...
Page 192: Panel Array Toolbar
CL5708I / CL5716I User Manual Panel Array Toolbar The panel array toolbar provides shortcut navigation and control of the panel array. The toolbar can be dragged anywhere on the screen. Mousing over an icon brings up a “tooltip” that provides a short description of the icon’s function.
Page 193: Chapter 15. The Log Server
Chapter 15 The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KVM over IP switches and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
Page 194: Starting Up
CL5708I / CL5716I User Manual Starting Up To start the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below appears: Note: 1.
Page 195: The Menu Bar
Chapter 15. The Log Server The Menu Bar The Menu bar consists of four items: Configure Events Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the List window to enable it.
Page 196: Events
CL5708I / CL5716I User Manual A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the computer the Log Server is running on, or its DNS name. Port The port number that was assigned to the Log Server under Device Management (see Log Server, page 137).
Page 197 Chapter 15. The Log Server A description of the items is given in the table, below: Item Description New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected unit.
Page 198: Maintenance
CL5708I / CL5716I User Manual Item Description End Time Select the time that you want the search to end at. Pattern Key in the pattern that you are searching for here. The multiple character wildcard (%) is supported. E.g., h%ds would match hands and hoods.
Page 199: Options
Chapter 15. The Log Server Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears: Key in the number of seconds, then click OK to finish.
Page 200: The Log Server Main Screen
CL5708I / CL5716I User Manual The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists all of the units that have been selected for the Log Server to track (see Configure, page 179). The lower (Event) panel displays the tick information for the currently selected unit.
Page 201: The List Panel
Chapter 15. The Log Server The List Panel The List panel contains six fields: Field Explanation ID / State Shows the ID number of the device and determines whether the Log Server records the ticks for this unit, or not. If the ID checkbox is checked, the State field displays Recording, and the ticks are recorded.
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Page 203: Chapter 16. Keyboard Emulation
Chapter 16 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...
Page 204: Sun Keyboard
CL5708I / CL5716I User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard Sun Keyboard [Ctrl] [T]...
Page 205: The Firmware Upgrade Utility
Chapter 17 The Firmware Upgrade Utility Introduction The purpose of the Windows-based firmware upgrade utility is to provide an automated process for upgrading the CL5708I / CL5716I’s Mainboard Firmware and compatible adapter cable firmware. The program comes as part of a firmware upgrade package that is specific for each device. The CL5708I / CL5716I’s iCard Firmware can only be upgraded via the Browser or AP GUI (see Firmware Upgrade, page 160 for details).
Page 206: Preparation
CL5708I / CL5716I User Manual Preparation To prepare for the firmware upgrade, do the following: 1. Use the Firmware Upgrade Cable (provided with this unit), to connect a COM port on your computer to the Firmware Upgrade Port of your switch.
Page 207: Starting The Upgrade
Chapter 17. The Firmware Upgrade Utility Starting the Upgrade To upgrade the firmware: 1. Run the downloaded firmware upgrade package file either by double- clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility welcome screen appears: Note: The screens shown in this section are for reference only.
Page 208 CL5708I / CL5716I User Manual The Firmware Upgrade Utility main screen appears. The devices capable of being upgraded are listed in the Device List panel: 4. Click Next to perform the upgrade. If you enabled Check Firmware Version, the utility compares the device's firmware level with that of the upgrade files.
Page 209: Upgrade Succeeded
Chapter 17. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the firmware upgrade utility. Upgrade Failed If the Upgrade Succeeded screen doesn't appear, it means that the upgrade failed to complete successfully.
Page 210: Firmware Upgrade Recovery
CL5708I / CL5716I User Manual Firmware Upgrade Recovery There are three conditions that call for firmware upgrade recovery: When a firmware upgrade is manually aborted. When the mainboard firmware upgrade fails. When the I/O firmware upgrade fails. To perform a firmware upgrade recovery, do the following: 1.
Page 211: Appendix
Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
Page 212 CL5708I / CL5716I User Manual electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes. Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
Page 213: Rack Mounting
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
Page 214: Consignes De Sécurité
CL5708I / CL5716I User Manual Consignes de sécurité Général Ce produit est destiné exclusivement à une utilisation à l’intérieur. Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir vous y référer ultérieurement. Respectez l’ensemble des avertissements et instructions inscrits sur l’appareil.
Page 215 Appendix L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale, contactez votre électricité afin qu’il remplace cette dernière qui doit être obsolète.
Page 216 CL5708I / CL5716I User Manual N’essayez pas de réparer l’unité vous-même. Confiez toute opération de réparation à du personnel qualifié. Si les conditions suivantes se produisent, débranchez l’unité de la prise murale et amenez-la à un technicien qualifié pour la faire réparer: Le cordon d’alimentation ou la fiche ont été...
Page 217: Montage Sur Bâti
Appendix Montage sur bâti Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de travailler sur le bâti.
Page 218: Technical Support
CL5708I / CL5716I User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com For telephone support, see Telephone Support, page iii: North America Email Support support@aten-usa.com Online Troubleshooting http://support.aten.com Technical Documentation Support Software Updates...
Page 219: Specifications
Appendix Specifications Function CL5708I CL5708IM 17” CL5708IN 19” Computer Direct Connections 128 (via Daisy-Chain) Port Selection OSD, Hotkeys, Pushbuttons Connectors External Console Port 1 x SPHD-18 (Male) External Mouse Port 1 x USB Type-A (Female) KVM Ports 8 x SPHD-15/17 (Female)
Page 220 CL5708I / CL5716I User Manual Function CL5708I Power Consumption 17”: 120V, 15.2W / 230V, 16W 19”: 120V, 24W / 230V, 25W Environment Operating Temp. 0–50 Storage Temp. -20–60 Humidity 0–80% RH, Noncondensing Physical Housing Metal + Plastic Properties Weight 17”: 13.49 kg 19”: 13.41 kg Dimensions (L x W x H) 17”: 48.00 x 64.27 x 4.40 cm...
Page 221 Appendix Function CL5716I LEDs Online 16 (Orange) 10/100 Mbps 1 (Orange/Green) Port ID 2 x 7-segment LED Display (Yellow) Station ID 2 x 7-segment LED Display (Yellow) Power 1 (Dark Green) Lock 1 (Green) Caps 1 (Green) Scroll 1 (Green) Emulation Keyboard / Mouse PS/2, USB...
Page 222: Connection Tables
CL5708I / CL5716I User Manual Connection Tables The following tables indicate the relationship between the number of units and the number of computers that they control on a daisy chained installation. CL5708I to Compatible 8-Port Switches Computers Computers 1–8 65–72 9–16 73–80 17–24...
Page 223: Cl5716I To Compatible 8-Port Switches
Appendix CL5716I to Compatible 8-Port Switches Computers Computers 1–16 73–80 17–24 81–88 25–32 89–96 33–40 97–104 41–48 105–112 49–56 113–120 57–64 121–128 65–72 129–136 CL5716I to Compatible 16-Port Switches Computers Computers 1–16 129–144 17–32 145–160 33–48 161–176 49–64 177–192 65–80 193–208 81–96 209–224...
Page 224: Supported Kvm Switches
CL5716I and the type of expansion that they use. (KVM switches listed below are sold separately. Contact your dealer for details.) Expansion Type Brand Model Name Daisy Chain ATEN ACS1208A 8 Port PS/2 KVM Switch ACS1216A 16 Port PS/2 KVM Switch CS1708 8 Port USB / PS/2 KVM Switch...
Page 225: Troubleshooting
Appendix Troubleshooting General Operation Problem Resolution I am confused about which See Terminology, page xvi for details. equipment the terms Local and Remote refer to. Erratic Operation The KVM over IP switch needs to be started before any cascaded switches. 1.
Page 226 CL5708I / CL5716I User Manual Problem Resolution The display on the client Switch ports to a port with a different resolution, then computer is distorted and switch back. performing an Autosync doesn’t If the above didn’t resolve the problem, change the resolve the problem.
Page 227: Mouse Problems
Appendix Mouse Problems Problem Resolution Mouse and/or Keyboard not Unplug the cable(s) from the console port(s), then plug it/ responding. them back in. Mouse movement There is too much data being transferred for your extremely slow connection to keep up with. Lower the video quality (see Video Settings, page 67) so that less video data is transmitted.
Page 228: Web Browser
CL5708I / CL5716I User Manual Problem Resolution When I log in with my Sun Automatic Mouse DynaSync sync only supports USB system, the local and mice on Windows and Mac (G4 or higher) systems. You remote mouse pointers do must sync the pointers manually. See Mouse DynaSync not sync Mode, page 82, and Manual Mouse Synchronization, page 83, for further details.
Page 229: The Winclient Activex Viewer And The Winclient Ap
Appendix The WinClient ActiveX Viewer and the WinClient AP Problem Resolution My CL5708I / CL5716I Only units whose Access Port settings for Program (see units don’t show up in the page 145) match the number specified for Port in the Server List window when Server area of this dialog box appear in the Server List I start the WinClient AP...
Page 230: The Java Applet And Java Client Ap
CL5708I / CL5716I User Manual The Java Applet and Java Client AP Problem Resolution 1. The latest Java version must be installed on your cli- I can't connect to the KVM ent computer. over IP switch. 2. Check if you need to specify the Program port along with the IP address.
Page 231: Sun Systems
Appendix Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768 @ HDB15 interface systems 60Hz: (e.g. Sun Blade 1000 Under Text Mode: servers).* Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow:...
Page 232: The Log Server
CL5708I / CL5716I User Manual The Log Server Problem Resolution The Log Server program The Log Server requires the Microsoft Jet OLEDB 4.0 does not run. driver in order to access the database. This driver is automatically installed with Windows ME, 2000 and XP.
Page 233 Appendix By default, Internet Explorer 6 and some versions of Internet Explorer 5.x use the High security level for the Restricted sites zone and Microsoft Windows Server 2003 uses the High security level for both the Restricted sites zone and the Internet zone. To enable Active Scripting, ActiveX controls, and Java applets, follow these steps: a) Start Internet Explorer.
Page 234 CL5708I / CL5716I User Manual 4. Delete all the temporary Internet-related files To remove all the temporary Internet related files from your client computer, follow these steps: a) Start Internet Explorer. b) On the Tools menu, click Internet Options. c) Click the General tab. d) Under Temporary Internet files, click Settings.
Page 235: Ip Address Determination
Appendix IP Address Determination If you are an administrator logging in for the first time, you need to access the KVM over IP switch in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your client computer must be on the same network segment as the KVM over IP switch.
Page 236: Browser
CL5708I / CL5716I User Manual 3. Select the KVM over IP switch in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want.
Page 237: Ipv6
Appendix IPv6 At present, the KVM over IP switch supports three IPv6 address protocols: Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and Stateful Autoconfiguration (DHCPv6). Link Local IPv6 Address At power on, the KVM over IP switch is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef).
Page 238: Ipv6 Stateless Autoconfiguration
CL5708I / CL5716I User Manual IPv6 Stateless Autoconfiguration If the KVM over IP switch’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the KVM over IP switch can obtain its prefix information from that device in order to generate its IPv6 address.
Page 239: Port Forwarding
Appendix Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data that comes in over a particular port to.
Page 240: Additional Mouse Synchronization Procedures
CL5708I / CL5716I User Manual Additional Mouse Synchronization Procedures If you use Manual Mouse Synchronization, you should perform the following operations on the servers that connect to the switch. Note: 1. These procedures are to be performed on the servers attached to the switch’s ports - not on the client computer you are using to access the KVM over IP switch.
Page 241: Sun / Linux
Appendix 2. Windows XP / Windows Server 2003: → a) Open the Mouse Properties dialog box (Control Panel Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3.
Page 242: Additional Video Resolution Procedures
CL5708I / CL5716I User Manual Additional Video Resolution Procedures If you are running Windows, and wish to use new refresh rates, do the following: → → → → 1. Open Control Panel Display Settings Advanced Monitor. 2. In the dialog box that comes up, make sure that the Hide modes that this monitor cannot display checkbox is unchecked.
Page 243: Trusted Certificates
Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
Page 244: Installing The Certificate
CL5708I / CL5716I User Manual Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
Page 245: Certificate Trusted
Appendix Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present – further indication that the certificate is trusted:...
Page 246 CL5708I / CL5716I User Manual Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the switch a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking. To disable mismatch checking, do the following: 1.
Page 247: Self-Signed Private Certificates
[Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.
Page 248: Clear Login Information
CL5708I / CL5716I User Manual Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it), you can clear the login information with the following procedure. 1.
Page 249: Osd Factory Default Settings
Appendix OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Num Lock] + [-] Remote Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode Port Number plus the Port Name Scan Duration 5 Seconds...
Page 250: Optional Rack Mounting
CL5708I / CL5716I User Manual Optional Rack Mounting For convenience and flexibility, three optional rack mounting kits are available: A long bracket standard rack mounting kit for 68.0–110.0 cm racks; A short bracket Easy-Installation rack mount kit for 52.0–70.0 cm racks; A long bracket Easy-Installation rack mount kit for 68.0–110.0 cm racks.
Page 251 Appendix 2. Attach the left and right easy-installation mounting rails to the inside of the rack. The flange that supports the switch will be to the inside. Rear Flange Slide Bar LEFT RAIL Rear Attachment Sliding Bracket Support Rear Flange Flange RIGHT RAIL...
Page 252 CL5708I / CL5716I User Manual (Continued from previous page.) 3. Slide the switch onto the support flanges. Use the screws supplied with this package to loosely attach the front of the switch to the front of the rack (only tighten the screws part way). M4 x 6 Phillips Head Screw 4.
Page 253: Troubleshooting
Appendix 5. Slide the switch open and closed a couple of times to be sure that it is properly aligned and operating smoothly. (See p. 21 for opening and closing procedures.) 6. After determining that the switch is properly lined up and operating correctly, finish up by fully tightening down the partially tightened front attachment screws inserted in step 3.
Page 254: Keyboard Invocation Keys
CL5708I / CL5716I User Manual Keyboard Invocation Keys Two dedicated keys are provided on the keyboard module to make it easy to invoke Hotkey mode and the OSD, as shown in the diagram, below Note: These keys are toggles. Press them once to invoke the feature, press them again to exit.
Page 255: Limited Hardware Warranty
ATEN will provide a repair service, without charge, during the Warranty Period. If a product is defective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.
Page 256 Index Certificate private, 149 Access, 113 Signing Request, 150 Access Ports, 134 CL5708 / CL5716 Activate Beeper, 39 AC Power Rear view, 11 Active Port Front view, 9 selecting, 48 Overview, 1 Adding Users, 123 CL5708D / CL5708E Additional Video Resolution Specifications, 203 Procedures, 226 CL5708M / CL5708N...
Page 257 CL5708I / CL5716I User Manual Daisy chaining, 19 MAC, 142 Date/Time, 152 Firmware Deleting user accounts, 127 upgrading, 159 Device Assignment, 128 Firmware Upgrade Device Management Main firmware, 160 ANMS, 137 Firmware upgrade Date/Time, 152 enabling, 40 General, 132 firmware upgrade port, 190 KVM Devices, 131 preparation, 190 Network, 133...
Page 258 Index Daisy chaining, 19 Event Panel, 185 Single Stage, 16 Events, 180 Invalid login, 55 Installation, 177 Invoking Hotkey Mode, 46 List Panel, 185 Main Screen, 184 Address determination, 219 Menu Bar, 179 Filtering, 142 Options, 183 IP Installer, 134, 219 Starting Up, 178 IPv4 Settings, 135 Log server, 137, 177...
Page 259 CL5708I / CL5716I User Manual Port Configuration, 117 Port Forwarding, 223 Network page, 133 Port ID Network Time, 153 Display Duration, 36 Network Transfer Rate, 136 Display Mode, 36 Display Position, 36 Port ID numbering, 28 Online Port Names Registration, iii edit, 38 On-Screen Keyboard, 89 Port Naming, 103...
Page 260 Index Requirements SPHD Connectors, 238 Operating systems, 7 Standard rack mounting, 14 Reset on exit, 164 Station IDs Reset Station IDs, 39 reset, 39 Restarting, 24 Switching station positions, 27 Restore, 161 Synchronization Restore default values, 39 mouse, 92 Restore Values, 164 RoHS, ii Tab bar, 67 Technical Support, 202...
Page 261 CL5708I / CL5716I User Manual Users Adding, 123 Web Browser Main Page, 65 Deleting, 127 Windows Client Managing, 123 Auto Scanning, 172 Modifying, 127 Message Board, 86 Windows Client AP Connecting, 59 Video Resolution Connection Screen, 58 additional procedures, 226 File Menu, 60 Video Settings, 81 Logging in, 57...

This manual is also suitable for:

Cl5716 Cl5708i

ATEN CL5708IM User Manual

Chapter 1. Introduction

Chapter 2. Hardware Setup

Chapter 3. Basic Operation

Chapter 4. OSD Operation

Chapter 6 Logging in

Chapter 7. The User Interface

Chapter 8 Port Access

Chapter 9. User Management

Chapter 10. Device Management

Chapter 11 Log

Chapter 12 Maintenance

Chapter 13 Download

Chapter 14. Port Operation

Chapter 15. The Log Server

Chapter 16. Keyboard Emulation

Appendix

Quick Links

Troubleshooting

Related Manuals for ATEN CL5708IM

Summary of Contents for ATEN CL5708IM