BMW GRAN COUPE 4 Series Owner's Manual page 39

7. Install or delete the update.
▷ "Install software"
The loaded update is installed.
This step can be carried out at a later
point in time.
▷ "Remove update"
The loaded update is removed.
The following steps are omitted.
8. "OK"
9. Wait for the update to complete.
10. Confirm system restart.
Restoring the software version
The software version before the last software
update and the version before the first soft‐
ware update can be restored.
The software may only be restored when the
vehicle is stationary.
About iDrive:
1. "My Vehicle"
2. "iDrive settings"
3. "Software update"
4. "Restore software"
5. ▷
"Previous version"
The previous software version is re‐
stored.
▷ "Default software settings"
The first software version is restored.
6. "Remove software"
7. "OK"
8. Wait for restore.
9. Confirm system restart.
Frequently asked questions
Information on compatible mobile phones, re‐
fer to page 34.
All requirements are met and all required steps
were completed in the specified order. Despite
Online Edition for Part no. 01402978272 - II/17
General settings
that, the mobile device does not function as
expected.
In this case, the following explanations can
help:
Why could the mobile phone not be paired or
connected?
▷ Check that WiFi is activated in the vehicle.
Activate WiFi in the vehicle.
▷ There are too many Bluetooth devices
connected to the mobile phone or vehicle.
Delete connections with other devices, if
needed.
▷ Delete all known Bluetooth connections
from the device list on the mobile phone
prior to connecting.
Start new device search.
▷ The mobile phone is in power-save mode
or has only a limited remaining battery life.
Charge the mobile phone in the snap-in
adapter, wireless charging tray or via the
charging cable.
▷ Depending on the mobile phone, it is pos‐
sible that only one mobile phone can be
connected to the vehicle.
Unpair the connected mobile phone from
the vehicle and pair and connect only one
mobile phone.
Why does the mobile phone no longer react?
▷ The applications on the mobile phone do
not function anymore.
Switch the mobile phone off and on again.
▷ Possibly too high or too low ambient tem‐
peratures for mobile phone operation.
Do not subject the mobile phone to ex‐
treme ambient temperatures.
Why are no telephone functions available?
▷ The mobile phone may not be properly
configured, e.g., as Bluetooth audio device.
Connect the mobile phone with the tele‐
phone or additional phone function.
At a glance
39