Troubleshooting - Hardware; Enclosure Mute Button; Led Activity - HighPoint RocketStor 6434TS User Manual

Troubleshooting – Hardware
If you face any hardware related issues involving the RS6434S/RS6438S enclosure, disk
drives or RAID controller, refer to the following sections for troubleshooting tips. For all
other problems, submit a support

Enclosure Mute Button

The mute button on the back will mute the alarm for enclosure related issues such as
enclosure FAN or TEMPERATURE failures. Failures associated with the RAID controller
will trigger the RAID card alarm, and cannot be muted with the enclosure mute button.

LED Activity

The following information tells you how to interpret LED activity seen on the enclosure
and disk trays.
Table 1. LED Status Information
LED Type
Power LED
Warning LED
Fail LED
UNLIT
Interpretation
• SOLID BLUE (Normal Status)
•
FLASH YELLOW. The enclosure's
temperature has exceeded the warning
threshold 55℃ or the fan speed is
below normal operating levels
700rpm/min
•
SOLID RED. The temperature is greater
than 60℃, solid red light; the fan
speed is less than 500 rpm/min, the
red light is flashing, and generate an
audible alarm
•
Unit is powered OFF
•
Disk tray is empty
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