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Typing passwords . . . . . . . . . . .
Power-on password . . . . . . . . . . .
Supervisor password . . . . . . . . . .
Hard disk passwords . . . . . . . . . .
Hard disk security . . . . . . . . . . . . .
Setting the security chip . . . . . . . . . . .
Using the fingerprint reader. . . . . . . . . .
device . . . . . . . . . . . . . . . . . .
Using firewalls . . . . . . . . . . . . . . .
Protecting data against viruses . . . . . . . .
Installing a new operating system . . . . . . .
Installing device drivers . . . . . . . . . . .
Using the ThinkPad Setup program . . . . . .
Main menu . . . . . . . . . . . . . .
Config menu. . . . . . . . . . . . . .
Date and Time menu . . . . . . . . . .
Security menu . . . . . . . . . . . . .
Startup menu . . . . . . . . . . . . .
Restart menu . . . . . . . . . . . . .
Updating the UEFI BIOS . . . . . . . . .
Using system management. . . . . . . . . .
Setting management features . . . . . . .
Chapter 7. Preventing problems . . . 83
General tips for preventing problems . . . . . .
Taking care of your computer . . . . . . . . .
problems . . . . . . . . . . . . . . . 89
Diagnosing problems . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . .
Computer stops responding . . . . . . .
Spills on the keyboard . . . . . . . . . .
Error messages . . . . . . . . . . . .
Beep errors . . . . . . . . . . . . . .
Memory module problems . . . . . . . .
Networking problems . . . . . . . . . .
devices . . . . . . . . . . . . . . . .
devices . . . . . . . . . . . . . . . .
Fingerprint reader problems. . . . . . . .
Battery and power problems . . . . . . .
devices . . . . . . . . . . . . . . . .
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ThinkPad P50 User Guide
53
A software problem . . . . . . . . . . .
53
54
55
57
system . . . . . . . . . . . . . . . . . .
58
59
62
62
workspace . . . . . . . . . . . . . .
62
drivers . . . . . . . . . . . . . . . .
65
Solving recovery problems . . . . . . . .
65
66
system . . . . . . . . . . . . . . . . . .
67
Resetting your computer . . . . . . . . .
67
Using advanced startup options . . . . . .
68
10 fails to start . . . . . . . . . . . . .
68
73
74
79
Static electricity prevention . . . . . . . . . .
80
81
81
Replacing the bottom cover . . . . . . . . .
82
Replacing the hard disk drive . . . . . . . . .
83
cover . . . . . . . . . . . . . . . . . .
84
Replacing the coin-cell battery . . . . . . . .
85
Replacing the keyboard . . . . . . . . . . .
86
Replacing an M.2 wireless-WAN card. . . . . .
keyboard . . . . . . . . . . . . . . . . .
89
Chapter 11. Getting support . . . .
89
Before you contact Lenovo . . . . . . . . . .
89
Getting help and service . . . . . . . . . . .
90
Using diagnostic programs . . . . . . . .
90
Lenovo Support Web site. . . . . . . . .
92
Calling Lenovo . . . . . . . . . . . . .
92
Purchasing additional services . . . . . . . .
93
95
operating system . . . . . . . . . .
95
101
101
Information . . . . . . . . . . . . .
104
. . . . . . . . . . . . . .
. . . . . . .
. . . . . .
104
105
107
107
107
108
109
110
111
112
112
112
112
113
113
115
115
115
117
118
119
122
126
128
129
133
136
139
139
139
140
140
140
141
143
147
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