Samsung ProXpress M403 Series User Manual page 214

Printing problems
Condition
The machine does not The machine may be configured incorrectly.
print.
The printer driver may be incorrectly installed.
The machine is malfunctioning.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
The output tray is full.
The machine selects print The paper option that was selected in the
materials from the wrong Printing Preferences may be incorrect.
paper source.
A print job is extremely The job may be very complex.
slow.
Half the page is blank. The page orientation setting may be incorrect.
The paper size and the paper size settings do not
match.
Possible cause Suggested solutions
Check the Printing Preferences to ensure that all of the print settings are correct.
Uninstall and reinstall the machine's driver.
Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
Get more hard disk space and print the document again.
Once the paper is removed from the output tray, the machine resumes printing.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening printing preferences" on page 45).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 46).
Reduce the complexity of the page or try adjusting the print quality settings.
Change the page orientation in your application (see "Opening printing preferences" on
page 45). See the printer driver help screen (see "Using help" on page 46).
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 45).
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5. Troubleshooting