Blind Transfer; Do Not Disturb - Polycom VVX 500 Training Manual

Listen To Voicemail: Dial *45 and Touch the Green Phone Touch Key > Enter Pin (If Applicable)
Consultative Transfer: Touch the TRANSFER Touch Key> Touch CONSULTATIVE > DIAL NUMBER (Or touch the Extension Touch Key To Access
Speed Dials) > Touch The Green Phone Touch Key > Announce The Caller > Touch The Green Phone Touch Key (Touch CANCEL To Stop Transfer)
Blind Transfer: Touch the TRANSFER Touch Key > Dial NUMBER (Or touch the Extension Touch Key To Access Speed Dials) > Touch The Green
Phone Touch Key > Hang Up
Transfer To Voicemail: Touch the TRANSFER Touch Key > Dial *41 & EXTENSION > Touch The Green Phone Touch Key
Create Conference Call On Active Call: Touch the Confrnc Touch Key > Dial NUMBER > Touch The Green Phone Touch Key > Announce Conference
> Touch the Confrnc Touch Key To Join Callers > (Touch the SPLIT Touch Key To Separate Callers)
Joining 2 Active Calls On A Conference: While Active On 2 Separate Calls > Touch the MORE Touch Key> Touch the JOIN Touch Key
Manage Conference Calls: Touch the SPLIT Touch Key To Remove The Calls From A Conference. To Rejoin Callers Touch the MORE Touch Key >
Touch the JOIN Touch Key
Making A Call: Dial Number > Touch The Green Phone Touch Key > If Handset It On The Hook Simply Dial The NUMBER And Pick Up The Handset.
Put Call On Hold: Touch the HOLD Touch Key On Active Call > (To Start A Second Call) Touch the NEW CALL Touch Key > DIAL NUMBER > Touch The
Green Phone Touch Key
Answer Call Waiting: Touch the ANSWER Touch Key Or Let It Ring Twice Which Will Split The Calls On Your Phone (Touch The Screen To Select The
Caller) > Touch The END CALL Touch Key Once Complete > Touch The RESUME Touch Key To Go To Original Caller
Directed Call Pick Up: Dial *78 & EXTENSION Receiving Call > Touch the Green Phone Touch Key (If Programmed As A Speed Dial, Touch The
Blinking Green Speed Dial)
Do Not Disturb: Press the HOME BUTTON > Touch the DND icon
**If Applicable Features**
Put A Call into Park: Touch the TRANSFER Touch Key> Dial CALL PARK EXTENSION > Touch The Green Phone Touch Key
**Please note, transferring to call parks must be done using a blind transfer
Retrieve Call from Call Park (If it's not programmed as a speed dial): Dial EXTENSION > Touch The Green Phone Touch Key
**If it's programmed as a speed dial on your phone touch the speed dial to retrieve the call.**
Multicast/Group Paging: Touch the PAGE Touch Key at the bottom of your phone. Select the group you are paging. Touch the PAGE Touch Key and
begin speaking.
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