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Trouble shooting
This guide of trouble shooting is for general help only. Authorised representatives or qualified electricians of Kohler
Company shall be able to solve all electrical failures. If you want to know about the service of warranty, please
contact local dealers or wholesalers.
Troubles
1. Toilet not work
A. Power failure
B. Plug not connected or no power to socket
C. The leakage circuit breaker at cable plug is not
D. Product is at standby mode
2. Toilet not flushing
A. Water failure
B. Tee valve for water supply is closed
C. Power failure
D. Product is at standby mode
E. Wash mode is in progress
F. Auto-flushing is deactivated
3. Toilet is not clean
A. Filter screen is blocked
after flushing
B. Water pressure is insufficient
4. Wash mode is
A. Water failure
abnormal
B. Tee valve for water supply is closed or not opened
C. Product is at standby mode
D. Not yet seated or current sitting posture unable
E. Filter screen is blocked
F. Water pressure is insufficient
G. The toilet is in the process of flushing
5. Flushing mode
A. Flushing mode stops automatically after
stops in the
process of operation
B. The seat is unable to sense human body
6.The wash mode
A. The seat is covered by foreign matters or the
may work even
when people are not
seated
7.Dryer fan stops in
A. The dryer fan stops automatically after continuous
the process of
operation
B. The seat is unable to sense human body
8. Deodorization fan
A. The seat is unable to sense human body
not work
B. Stop button is pressed by mistake during operation
C. Auto deodorization function is deactivated
1243902-KR01-D
Possible reasons
reset
completely
to be sensed by the seat
continuous flushing for 5 minutes
seat is wet
usage for 4 minutes
Suggestions and measures
A. Wait until the power is restored
B. Insert the plug or detect the power socket
C. Press Reset button on the plug
D. Press Power button at the side. Wake up the
product
A. Wait until the water supply is restored
B. Open the tee valve for water supply
C. Wait until the power is restored or check
"manual flushing" to have manual flushing or
by use of basin
D. Press Power button at the side. Wake up the
product
E. Do it after the operation at wash mode is
completed
F. Refer to "Guide on setting of remote controller"
A. Refer to "Washing of filter screen"
B. Check if all tee valves are opened. If not, please
open
C. Check if the inlet hoses are bent over much.
In that case, adjust the hoses.
A. Wait until the water supply is restored
B. Fully open the tee valve for water supply
C. Press Power button at the side. Wake up the
product
D. Please be seated or adjust sitting posture
E. Refer to "Washing of filter screen"
F. Check if the inlet hoses are bent over much. In
that case, adjust the hoses.
G. Flush again after this flushing in progress
A. If necessary, press again the Flushing button
B. Change your sitting posture or be seated again
A. Remove the foreign matters or dry the seat
A. If necessary, press again the Dryer button
B. Change your sitting posture or be seated again
A. Change your sitting posture or be seated again
B. If necessary, please leave the seat for 2S and
the sit down again.
C. Refer to "Guide on setting of remote controller"
14
Kohler Co.
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