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Troubleshooting
Channel tuning problems
Channel tuning problems
Ensure that the remote control is set to the correct device mode, see
"Learning about the remote control" on page
The Auto Tuning feature may have erased the channel from
memory. Add the channel to the channel memory, see
channels in memory (optional)" on page
The Lock feature may have blocked the channel. Unblock the
channel, see
If you cannot tune digital channels, check the antenna
configuration. If the problem persists, clear all channels from the
channel list and reprogram channels into memory, see
channels in memory (optional)" on page
information, see
the problem persists, use the Reset Factory Defaults procedure, see
"Resetting Factory Defaults" on page 58
Closed caption problems
If the program or video you have selected is not closed captioned,
no captions appear on the screen.
If text is not available, a black rectangle may appear. If this
happens, turn off the closed caption feature, see
captions" on page
A closed caption signal may not display correctly under the
following circumstances:
The recording is dubbed
O
The signal reception is weak
O
The signal reception is non-standard
O
For additional information, see
Rating blocking (V-Chip) problems
Forgotten PIN code.
When the PIN code screen appears, press the INFO button 4 times
within approximately 5 seconds. The old PIN code is cleared, see
"Forgotten PIN code" on page
The V-Chip feature is available for U.S. V-Chip systems only, see
"Using parental controls (for USA region)" on page
"Locking channels" on page
"TV stops responding to controls." on page
80.
42.
51.
96.
51. For additional
"Using closed captions" on page
89.
"Storing
"Storing
120. If
"Using closed
89.
80.