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Troubleshooting
Problem
The client
connected
to the device
cannot access
the Internet.
The 4G Mobile
Hotspot
configuration
page cannot be
visited.
Getting More Help
You can get help by:
Sending an email to mobile@zte.com.cn
•
Visiting www.ztedevices.com
•
Recommended Action
•
Ensure that your micro-SIM card is
available.
•
Change the location and find a
place with good signal.
•
Check the settings of the WAN
connection mode.
•
Contact your service provider and
confirm your APN settings.
•
Enter the correct address.
The default address is
http://192.168.0.1 or http://ufi.
ztedevice.com.
•
Use only one network adapter in
your PC.
•
Do not use any proxy server.
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