Table of Contents

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Basic Operation Guide
Network Setting Procedure
Security Functions
Searching in Detail
See the e-Manual.
User Software CD-ROM
Searching the Installation and
Connection Procedure
See the Starter Guide.
Be sure to read the manual before using
the machine.
Keep the manual for future reference.
Quick View- Perform Useful Tasks
1
Before Using the Machine
2
Document and Paper Handling
3
Copying
4
Printing from a Computer
5
Registering Destinations
in the Address Book
6
Using the Fax Functions
7
Using the Scan Functions
8
Maintenance
9
Troubleshooting
10
Registering/
Setting the Various Functions
11
Appendix
Next
Page
P.1-1
P.2-1
P.3-1
P.4-1
P.5-1
P.6-1
P.7-1
P.8-1
P.9-1
P.10-1
P.11-1
i

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Summary of Contents for Canon 5119B001AA

  • Page 1 Basic Operation Guide Next Quick View- Perform Useful Tasks Page P.1-1 Before Using the Machine P.2-1 Document and Paper Handling P.3-1 Copying P.4-1 Printing from a Computer Registering Destinations P.5-1 in the Address Book P.6-1 Using the Fax Functions P.7-1 Using the Scan Functions Network Setting Procedure Security Functions...
  • Page 2 Quick View- Perform Useful Tasks Copy Print Scan Network Settings & Remote UI There are a variety of copy functions that are explained in later pages of this manual as well as in the e-Manual. You can enlarge or reduce copies as well as copy multiple documents onto one sheet. Additionally, you can erase the background of the document or adjust the density and image quality before copying.
  • Page 3 Quick View- Perform Useful Tasks Copy Print Scan Network Settings & Remote UI There are a variety of print functions that are explained in later pages of this manual as well as in the e-Manual. You can enlarge or reduce documents, print multiple-page data onto one sheet, and perform 2-sided printing. Also you can print from a USB memory connected to the machine as well as from a computer.
  • Page 4 Quick View- Perform Useful Tasks Copy Print Scan Network Settings & Remote UI There are a variety of fax functions that are explained in later pages of this manual as well as in the e-Manual. The machine is equipped with a G3 fax, as well as the PC function which can send a document from a computer directly, which reduces paper costs.
  • Page 5 Quick View- Perform Useful Tasks Copy Print Scan Network Settings & Remote UI Various Sending/Receiving Functions For details, see "Using the Fax Functions" from p. 6-1. Various Sending Functions Various Methods for Specifying a Destination Group dialing You can specify up to 199 registered destinations as a group You can register fax destinations in the address book.
  • Page 6 Quick View- Perform Useful Tasks Copy Print Scan Network Settings & Remote UI There are a variety of scan functions that are explained in later pages of this manual as well as in the e-Manual. You can easily save scanned documents into your computer or a USB memory, and also send them to your e-mail application or a file server directly from the machine.
  • Page 7 Quick View- Perform Useful Tasks Copy Print Scan Network Settings & Remote UI There are a variety of network settings that are explained in the e-Manual. Since the machine has a built-in network board, you can print, fax, and scan from a computer via a network. You can also perform efficient management by configuring the machine using the Remote UI.
  • Page 8: Table Of Contents

    C o n t e n t s Contents viii Placing Documents Placing Documents on the Platen Glass Manuals for the Machine Placing Documents in the Feeder Available Features Supported Paper Types How to Use This Manual Paper Size Important Safety Instructions xiii Paper Type Printable Area Installation Requirements and Handling xvii Loading Paper Legal Notices In the Paper Cassette Laser Safety xxiii When loading Legal size paper...
  • Page 9 Copying an ID Card 3-10 Redialing (Manual Redialing) Copying by Saving Paper 3-11 Useful Features Notifying the Recipient of an Incoming Fax by Telephone (Manual Registering and Using Combination of Copy Settings Sending) (Mode Memory) 3-12 Push-button Telephone for Tone Dialing Registering Mode Memory 3-12 Sending a Fax Abroad (Adding Pauses) 6-10 Deleting Mode Memory 3-12 Sending to Multiple Destinations at a Time Calling and Copying Mode Memory 3-13...
  • Page 10 Paper Jams in the Paper Cassette (Cassette 1 or 2) Memory Lock Settings 6-28 Select Country/Region 6-28 Paper Jams in the Multi-purpose Tray (MF8380Cdw Only) Address Book PIN 6-28 Paper Jams in the Manual Feed Slot (MF8080Cw Only) Restrict New Destinations 6-29 Onscreen Message Allow Fax Driver TX...
  • Page 11: Manuals For The Machine

    Manuals for the Machine Starter Guide Read this manual first. • Preface This manual describes the settings for • Installing the Machine Starter Guide setting up the machine and installing • Configuring and Connecting the Fax Preface Next Page the software. Be sure to read this •...
  • Page 12: Available Features

    Available Features The machine offers the following features. : available ○ — : not available Send to E-mail/ Copy Copy Print Print Remote Wireless Scan Store to (1-sided) (2-sided) (1-sided) (2-sided) (PC Fax) (1-sided) (2-sided) Shared Folder ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ MF8380Cdw MF8080Cw ○...
  • Page 13: Important Safety Instructions

    - A damp or dusty location If these items come into contact with a high-voltage area - A location exposed to smoke and steam, such as near a inside the machine, this may result in a fire or electrical shock. If these items are dropped or spilled inside the cookery or humidifier machine, immediately turn OFF the power switches of the - A location exposed to rain or snow machine and computer (1) and disconnect the interface - A location near a water faucet or water cable if it is connected (2). Then, unplug the power plug from the AC power outlet (3) and contact your local - A location exposed to direct sunlight authorized Canon dealer. - A location subject to high temperatures - A location near open flames • When installing the machine, gently lower the machine to the installation site so as not to catch your hands between the machine and the floor or between the machine and other equipment, as this may result in personal injury. • When connecting the interface cable, connect it properly by following the instructions in this manual. If not connected properly, this may result in malfunction or electrical shock. • When moving the machine, follow the instructions in this manual to hold it correctly. Failure to do so may cause you to drop the machine, resulting in personal injury. “Relocating the Machine” (→P.8-14) Power Supply WARNING • Do not damage or modify the power cord. Also, do not...
  • Page 14 • Insert the power plug completely into the AC power outlet. spilled inside the machine, immediately turn OFF the power Failure to do so can result in a fire or electrical shock. switches of the machine and computer and disconnect the interface cable if it is connected. Then, unplug the power • If excessive stress is applied to the connection part of the plug from the AC power outlet and contact your local power cord, it may damage the power cord or the wires authorized Canon dealer. inside the machine may be disconnected. This could result in a fire. Avoid the following situations: • When plugging or unplugging a USB cable when the power plug is plugged into an AC power outlet, do not touch the - Connecting and disconnecting the power cord metal part of the connector, as this can result in electrical frequently. shock. - Tripping over the power cord. CAUTION - The power cord is bent near the connection part, and continuous stress is being applied to the power outlet or • Do not place heavy objects on the machine. The object or the connection part. the machine may fall, resulting in personal injury. - Applying a shock to the power connector. • Turn OFF the power switch when the machine will not be • Do not use power cords other than the one provided, as used for a long period of time, such as overnight. Turn OFF this can result in a fire or electrical shock. the machine and unplug the power plug if the machine will not be used for an extended period of time, such as for • As a general rule, do not use extension cords. Using an...
  • Page 15 This may cause the toner remaining inside the cartridges to emitted from the fixing unit and its surroundings for a ignite, resulting in burns or fire. prolonged period of time. Doing so may result in low temperature burns, even though you did not touch the • Confirm that the power plug or power connector is inserted fixing unit and its surroundings directly, as this may result completely after cleaning the machine. Failure to do so can in burns. result in an overheating and fire. • If paper is jammed, remove the jammed paper so that • Check the power cord and plug regularly. The following any pieces of paper do not remain inside the machine conditions may result in fire, so please contact your local according to the displayed message. Also, do not put your authorized Canon dealer or the Canon help line. hand in an area other than indicated areas, as this may - There are burn marks on the power plug. result in personal injuries or burns. - The blade on the power plug is deformed or broken. • When removing jammed paper or replacing a toner - The power is turned OFF or ON when bending the power cartridge, be careful not to get any toner on your hands or clothing, as this will dirty your hands or clothing. If toner cord. gets on your hands or clothing, wash them immediately - The coating of the power cord is damaged, cracked, or with cold water. Washing with warm water sets the toner, dented. making it impossible to remove the toner stains. - A part of the power cord becomes hot.
  • Page 16 Consumables WARNING • Do not dispose of used toner cartridges in open flames. This may cause the toner to ignite, resulting in burns or fire. • Do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner or paper to ignite, resulting in burns or fire. • When disposing of a toner cartridge, place the toner cartridge into a bag to prevent the toner from scattering, and then dispose of the toner cartridge according to local regulations. CAUTION • Keep the toner cartridges and other consumables out of the reach of small children. If the toner or other parts are ingested, consult a physician immediately. • Do not attempt to disassemble the toner cartridge. The toner may scatter and get into your eyes or mouth. If toner gets into your eyes or mouth, wash them immediately with cold water and consult a physician. • If toner leaks from the toner cartridge, be careful not to inhale the toner or allow it to come into direct contact with your skin. If the toner comes into contact with your skin, wash with soap. If the skin becomes irritated or you inhale the toner, consult a physician immediately. • Do not pull out the sealing tape forcefully or stop at midpoint, as this may cause toner to spill out. If toner gets into your eyes or mouth, wash them immediately with cold water and consult a physician. Others WARNING If you are using a cardiac pacemaker This machine generates a low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this machine and consult your physician immediately.
  • Page 17: Installation Requirements And Handling

    Installation Requirements and Handling In order to use this machine in a safe and trouble-free manner, install the machine in a place that fulfills the following conditions. Also, read the remarks carefully. Temperature and Humidity Conditions Installation Requirements • Temperature range: 50 to 86°F (10 to 30°C) • A location with sufficient space • Humidity range: 20 to 80 % RH (no condensation) • A location with good ventilation • A location with a flat, even surface IMPORTANT • A location able to fully support the weight of the machine Protecting the machine from condensation IMPORTANT • To prevent condensation from forming inside the machine Do not install the machine in the following locations, as in the following cases, let the machine adjust to the ambient temperature and humidity for at least two hours this may result in damage to the machine.
  • Page 18 Customer Support (U.S.A.) Front View in. (mm) Your machine is designed with the latest technology to 52 1/4 (1327) Feeder provide trouble-free operation. If you encounter a problem Paper Feeder cover cassette with the machine’s operation, try to solve it by using the information in Chapter 9. If you cannot solve the problem (100) (100) or if you think your machine needs servicing, contact Canon Customer Care Center at 1-800-OK-CANON between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday. On-line Rear cover support for 24 hours is also available at the website. http://www.canontechsupport.com/ MF8080Cw Customer Support (Canada) Front View in. (mm) Canon Canada Inc., offers a full range of customer technical 48 3/8 (1229) support options*: Paper...
  • Page 19: Legal Notices

    Legal Notices International ENERGY STAR Program (2) Rights holders of the SOFTWARE retain in all respects the title, ownership and intellectual property rights in and to the SOFTWARE. Except as expressly provided herein, no As an ENERGY STAR® Partner, Canon U.S.A., Inc. has license or right, expressed or implied, is hereby conveyed or determined that this product meets the ENERGY granted by rights holders of the SOFTWARE to you for any STAR Program for energy efficiency. intellectual property of rights holders of the SOFTWARE. The International ENERGY STAR Office Equipment Program is an international program that promotes (3) You may use the SOFTWARE solely for use with the energy saving through the use of computers and PRODUCT. other office equipment. The program backs the development and (4) You may not assign, sublicense, market, distribute, or dissemination of products with functions that transfer the SOFTWARE to any third party without prior effectively reduce energy consumption. It is an written consent of rights holders of the SOFTWARE. open system in which business proprietors can participate voluntarily. (5) Notwithstanding the foregoing, you may transfer the The targeted products are office equipment, such SOFTWARE only when (a) you assign to a transferee all of as computers, displays, printers, facsimiles, and your rights to the PRODUCT and all rights and obligations copiers. The standards and logos are uniform under the conditions governing the SOFTWARE and among participating nations. PRODUCT and (b) such transferee agrees in writing to be bound by all these conditions. IPv6 Ready Logo...
  • Page 20 Disclaimers FCC WARNING The information in this document is subject to change without Changes or modifications not expressly approved by the party notice. responsible for compliance could void the user’s authority to CANON INC. MAKES NO WARRANTY OF ANY KIND WITH operate the equipment. REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, • Properly shielded and grounded cables and connectors EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT must be used for connection to host computers and / or LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, peripherals in order to meet FCC emission limits. MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE • AC adaptor with ferrite core must be used for RF OF USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE interference suppression. LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES NOTE RESULTING FROM THE USE OF THIS MATERIAL. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part For CA, USA only 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a Included battery contains Perchlorate Material - special residential installation. This equipment generates, uses and handling may apply. can radiate radio frequency energy and, if not installed and See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for used in accordance with the instructions, may cause harmful details.
  • Page 21 If this equipment (Color imageCLASS MF8380Cdw/MF8080Cw) a regular voice grade line or an equivalent one. Use one causes harm to the telephone network, the telephone line per unit. company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities DDD (Direct Distance Dial) line and services that may affect the operation of this equipment. -or- When such changes are necessary, the telephone company is IDDD (International Direct Distance Dial) line if you required to give adequate prior notice to the user. communicate overseas However, if advance notice is not possible, the telephone company will notify the customer as soon as possible. Also, NOTE the customer will be advised of his/her right to file a complaint with the FCC if he/she believes it is necessary. Canon recommends an individual line following industry standards, i.e., 2,500 (touch-tone) or 500 (rotary/pulse dial) WARNING telephones. A dedicated extension off a PBX (Private Branch eXchange) unit without “Call Waiting” can be used with your The Telephone Consumer Protection Act of 1991 makes it facsimile unit. Key telephone systems are not recommended unlawful for any person to use a computer or other electronic because they send nonstandard signals to individual device, including FAX machines, to send any message unless telephones for ringing and special codes, which may cause a such message clearly contains in a margin at the top or facsimile error. bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification C. Power Requirements of the business or other entity, or other individual sending the The machine should be connected to a standard 120 volt message and the telephone number of the sending machine AC, three-wire grounded outlet only.
  • Page 22 C. Power Requirements Ligne automatique interurbaine The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent Ligne automatique internationale (si vous communiquez from copiers, heaters, air conditioners, or any electric avec les pays étrangers) equipment that is thermostatically controlled. The rated NOTE value is 115 volts and 15 amperes. The CA11A modular jack should be relatively close to the power outlet to facilitate Canon vous conseille d’utiliser une ligne individuelle conforme installation. aux normes industrielles, à savoir: Notice ligne téléphonique 2,500 (pour appareil à clavier) ou 500 (pour appareil à cadran/impulsions). Il est également possible • This product meets the applicable Industry Canada de raccorder ce télécopieur à un système téléphonique à technical specifications. poussoirs car la plupart de ces systèmes émettent des signaux • The Ringer Equivalence Number is an indication of the d’appel non normalisés ou des codes spéciaux qui risquent de maximum number of devices allowed to be connected to perturber le fonctionnement du télécopieur. a telephone interface. The termination of an interface may consist of any combination of devices subject only to the C. Condition d’alimentation requirement that the sum of the RENs of all the devices Raccordez le télécopieur à une prise de courant plus terre does not exceed five. à trois branches, du type simple ou double, et qui ne sert • The REN of this product is 1.0.
  • Page 23: Laser Safety

    Laser Safety This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the machine does not produce hazardous radiation. Since radiation emitted inside the machine is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. CAUTION Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. The label is attached to the laser scanner machine inside the machine and is not in a user access area. xxiii...
  • Page 24 xxiv...
  • Page 25: Before Using The Machine

    Chapter Before Using the Machine This category describes the features of the machine and its useful functions. Parts and Their Functions Front Side Back Side Interior Multi-purpose Tray (Manual Feed Slot) Paper Cassette Operation Panel LCD (Standby Mode) Copy Mode Fax Mode Scan Mode USB Direct Print mode Navigating the Menu Entering the Menu Screen Scrolling the Menu Selecting a Menu Item...
  • Page 26: Parts And Their Functions

    Parts and Their Functions This section describes the parts and functions of the machine. Front Side ● MF8380Cdw (16) (14) (17) (10) (11) (15) (12) (18) (13) (13) ● MF8080Cw (16) (14) (13) (17) (13) (11) (15) (12) (10) (18) Document guides Document delivery tray Adjust to the width of the document. Documents are output. Feeder (10) Power switch The feeder can automatically scan documents continuously.
  • Page 27: Back Side

    Back Side ● MF8380Cdw (7) (8) (3) (4) ● MF8080Cw USB port Rear cover Connect the USB cable. Open this cover when clearing paper jams. LAN port Rating label Connect the LAN cable. The current value indicated in this rating label shows the average power current consumption. Telephone line jack Ventilation slots Connect the telephone cable. External telephone jack Power socket Connect the external telephone. Connect the power cord.
  • Page 28: Interior

    Interior ● MF8380Cdw ● MF8080Cw Y (Yellow) toner cartridge slot K (Black) toner cartridge slot The Y (yellow) toner cartridge is installed in this slot. The K (black) toner cartridge is installed in this slot. M (Magenta) toner cartridge slot Toner cartridge tray The M (magenta) toner cartridge is installed in this slot. Tray for installing the toner cartridges. C (Cyan) toner cartridge slot The C (cyan) toner cartridge is installed in this slot. Multi-purpose Tray (Manual Feed Slot) ● MF8380Cdw ●...
  • Page 29: Paper Cassette

    Paper Cassette ● MF8380Cdw ● MF8080Cw Lock release lever Lock release lever (changing cassette size) Hold this lever to slide the paper guides. When loading paper that is longer than A4 size, pull out the paper cassette while holding this lever. Paper guides When the paper cassette is inserted with it extended, the front Adjust the position of the paper guides to the paper. side of the paper cassette is not flush with the front surface of the machine as shown in the figure. Set the legal dust cover on the paper cassette.
  • Page 30: Operation Panel

    Operation Panel ● MF8380Cdw ● MF8080Cw * The availability of the keys vary depending on the model. See the descriptions for each key in the table below. [Address Book] key Searches recipients registered in the Favorites list or coded dial codes. [Coded Dial] key Specifies recipients registered under coded dial codes. Redial the last number called. (Only enabled when the mode screens for fax, e-mail or file [Recall] key server operations are displayed.) [Pause] key Press to insert a pause in the fax number. [Hook] key Press when you want to dial without lifting up the handset of the external telephone. [Wi-Fi] indicator Lights up when the machine is connected to Wireless LAN. Select paper indicator The indicator for the selected paper source lights up. Press to select the paper source to use. Also press to specify the paper size and type to [Select Paper/Settings] key load in each paper source.
  • Page 31 Mode switch keys Press to switch the mode to copy, fax, scan or USB direct print. [Menu] key Press to specify or register various settings. Press to switch the character entry mode. Press to switch between pulse and tone dialing [*] key to send a fax. [Toner Gauge] key Press to check the remaining amount of toner. Press to manually set or cancel the Sleep mode. The Energy Saver indicator lights green [Energy Saver] key while in the sleep mode. Press to log in/out of the machine when the machine is managed by Department ID [ID] key management. Numeric keys ([0]-[9] keys) Enter characters and numbers. [#] key Press to enter symbols. Press to manually print reports and lists. You can also specify whether to print a report [Report] key automatically. [Clear] key Deletes characters and numbers entered. Shortcut Keys [Scan >...
  • Page 32: Lcd (Standby Mode)

    LCD (Standby Mode) Scan Mode Press [ ] to switch to scan mode screen to use the This section describes the following screens. scan function. When the scan mode screen is displayed, you can make • Copy Mode your selection by using [ ] or [ • Fax Mode The currently selected menu item is highlighted. Press [OK] • Scan Mode to proceed to the next screen. • USB Direct Print Mode Select the scan type. NOTE Computer Display of the standby mode Remote Scanner • You can change the standby display that appears when the Memory Media power switch is turned ON.
  • Page 33: Navigating The Menu

    Navigating the Menu Scrolling the Menu This section describes how to navigate the menu and configure menu options on the menu screen. The scroll bar at the right side of the screen indicates that more items are available in the menu. Keys to be used for this operation To select an item that is not shown on the screen, press [ or [ ] to scroll up and down the menu. The currently selected item is highlighted with a black background. Menu Preferences Timer Settings Common Settings Copy Settings Selecting a Menu Item Press [OK] to select the highlighted menu. When the menu has a submenu, you can press [ ] to select the item and proceed to the next screen. You can return to the previous screen by pressing [ (Back) or [ Timer Settings Menu [OK] or...
  • Page 34: Configuring Menus Using The Navigation Keys

    Configuring menus using the navigation keys How to configure menus What you want to do Screen example Procedure Density Adjust levels such as density on Background: Default Press [ ] or [ ] to adjust the level. the scale Color Balance: Defau. . . Press [ ] or [ ] to specify the value. NOTE Numeric key icon Values that you can specify Auto Reset Timer You can specify any value shown in the parentheses at Set the timer...
  • Page 35: Entering Text

    Keys to be used for this operation press [ Deleting text, symbols, or numbers To delete text, numbers, or symbols, press [ ] (Clear). To delete all text, numbers, or symbols, press and hold ] (Clear). Example: Enter <CANON>. Make sure that the entry mode is set to <A>. Press [ ] until the letter “C” appears on the screen. Numeric keys...
  • Page 36 Press [ ] until the letter “N” appears on the screen. Register Unit Name CANON <Apply> Entry Mode: A Select <Apply> using [ ] or [ ] and press [OK]. The entry is complete. 1-12...
  • Page 37: Setting The Sleep Timer

    Setting the Sleep Timer Specify the time using [ ] or [ ] and press [OK]. The machine automatically enters the sleep mode after it has been idle for a specified length of time. * You can also enter values using the numeric keys. * We recommend that you use the default timer setting. Keys to be used for this operation Menu Sleep Timer min.
  • Page 38: Setting The Current Date And Time

    Setting the Current Date and Time Specify the date and time display formats and set the current Settings Purpose What to do date and time. The specified date and time are used for some fax functions Select one of the following display and reports. formats using [ ] or [ ] and press <Date Specify the [OK]. Keys to be used for this operation Display date display The formats include the following. Type> format. • MM/DD YYYY Menu • DD/MM YYYY • YYYY MM/DD Select one of the following display formats using [ ] or [ ] and press <12/24...
  • Page 39: Document And Paper Handling

    Chapter Document and Paper Handling Document Type Setting the Paper Size and Type 2-18 Supported Document Types For the Paper Cassette 2-18 Registering the Default Paper Settings for the Multi-purpose Tray Scan Area (Manual Feed Slot) 2-18 Copy Registering a Custom Paper Size 2-19 Selecting the Print Side (MF8380Cdw Only) 2-21...
  • Page 40: Document Type

    Document Type Supported Document Types Platen Glass Feeder • Plain paper • Heavy paper • Photograph Plain paper Type • Small documents (for example, index cards) (Multi-page documents of the same size, thickness and • Special types of paper (for example, tracing paper, weight/one-page documents) transparencies, etc.)* • Booklet (Up to 3/4" (20 mm) thickness) • Maximum size: 8 1/2" x 14" (215.9 mm x 355.6 mm) Size (W x L) Up to 8 1/2" x 11 3/4" (215.9 mm x 297 mm) • Minimum size: 5 1/2" x 5" (139.7 mm x 128 mm) Weight Up to 4.4 lb (2 kg) 12 to 28 lb Bond (50 to 105 g/m Paper Capacity 1 sheet Up to 50 sheets (Letter)* To copy transparent documents (for example, tracing paper or transparencies), make sure to place the documents face down on the platen glass and cover them with plain white paper. 21 lb Bond (80 g/m IMPORTANT To place your document Make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or into the feeder.
  • Page 41: Fax

    Platen Glass Feeder 1/8 in. 1/8 in. 1/8 in. 1/8 in. (3 mm) (3 mm) (3 mm) (3 mm) 3/64 in. 3/64 in. (1 mm) (1 mm) 3/64 in. 3/64 in. (1 mm) (1 mm) Scan (Saving in a Computer) Platen Glass Feeder 1/16 in.
  • Page 42: Placing Documents

    Placing Documents Close the feeder or the platen glass cover gently. This section describes how to place documents on the platen glass or in the feeder. The machine is ready to scan or copy the document. Placing Documents on the Platen Glass Open the feeder or the platen glass cover. When scanning or copying is complete, remove the document from the platen glass. CAUTION Precautions when closing the feeder or the platen glass cover Place your document face down.
  • Page 43 Fan the document stack and even the edges. Be sure to align the document guides securely against the edges of the document. Thoroughly fan in Tap the edges on a flat • If the document guides are too loose or too tight, this may result small batches.
  • Page 44: Supported Paper Types

    Supported Paper Types Paper Size The following paper sizes are supported. ○ : Supported Paper Source Paper size Multi-purpose tray Paper cassette* Manual feed slot A4 (8 1/4" x 11 3/4") (210.0 mm x 297.0 mm)* ○ ○ B5 (7 1/8" x 10 1/8") (182.0 mm x 257.0 mm)* ○ ○ A5 (5 7/8" x 8 1/4") (148.0 mm x 210.0 mm) ○ ○ Legal (8 1/2" x 14") (215.9 mm x 355.6 mm)* ○ ○ Letter (8 1/2" x 11") (215.9 mm x 279.4 mm)* ○ ○ Statement (5 1/2" x 8 1/2") (139.7 mm x 215.9 mm) ○ ○ ○ ○ Executive (7 1/4" x 10 1/2") (184.0 mm x 266.7 mm)* Officio (8 1/2" x 12 1/2") (215.9 mm x 317.5 mm) ○...
  • Page 45: Paper Type

    Keep the paper wrapped in its original package (unopened or opened) and stored and contact your local authorized Canon dealer or the Canon help line. Continued use in a cool, dry place until ready to use. Make sure to keep it on a flat surface.
  • Page 46: Printable Area

    Printable Area The shaded area in the illustration on the following page represents the printable area. Note that the margins indicated in the illustration are for your reference. Actual margins can vary. * When an envelope is printed, the margin is 3/8" (10 mm) on top, bottom, right, and left. 1/4 in. 1/4 in. 3/8 in. 3/8 in. (5 mm) (5 mm) 1/4 in. (10 mm) (10 mm) (5 mm) 3/8 in. (10 mm) 1/4 in. (5 mm) 3/8 in. (10 mm) NOTE To enlarge the printable area Apply the following setting from the printer driver.
  • Page 47: Loading Paper

    Loading Paper ● MF8380Cdw This section describes how to load paper in the paper cassette and the multi-purpose tray (manual feed slot). NOTE If you use paper of a different size or type The default paper size/type is set to <Letter> and <Plain 2> in the setting menu. If you use a different paper size or paper type, you need to change the paper settings.
  • Page 48: When Loading Envelopes

    ● MF8380Cdw (3) Loosen any stiff corners of the envelopes and flatten curls as shown in the figure. ● MF8080Cw (4) Align the edges of the envelopes on a flat surface. IMPORTANT <Precautions when loading small size paper> (5) Load the envelopes into the paper cassette with the print side If the paper is curled, flatten the paper and load it.
  • Page 49: When Loading Legal Size Paper

    ● MF8380Cdw ● MF8080Cw Insert the paper cassette into the machine. ● MF8080Cw Push it into the printer firmly. When loading Legal size paper When the paper cassette is inserted with it extended, the front side of the paper cassette is not flush with the front surface of the machine as shown in the figure.
  • Page 50: In The Multi-Purpose Tray (Mf8380Cdw Only)

    In the Multi-Purpose Tray (MF8380Cdw Gently insert the paper into the multi-purpose Only) tray until it stops with the print side up. • Load the paper under the load limit guides (A). Before loading paper in the multi-purpose tray, see •...
  • Page 51: In The Manual Feed Slot (Mf8080Cw Only)

    In the Manual Feed Slot (MF8080Cw (4) Align the edges of the envelopes on a flat surface. Only) Before loading paper in the manual feed slot, see “Precautions when Loading Paper” (→P.2-14). Use the manual feed slot when you want to copy or print on a paper that is different from what is in the paper cassette. Slide the paper guides to align them securely against the edges of the paper, then load the (5) Gently insert the paper into the multi-purpose tray with the paper deeply to back of the tray.
  • Page 52: When Loading Envelopes

    Precautions when Loading Paper When loading envelopes Close the envelope flap. CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. Precautions when inserting the paper cassette Be careful not to catch your fingers. Specify the loaded paper size and type.
  • Page 53: Paper Loading Capacity

    Paper Loading Capacity Paper Loading Orientation Be sure to load paper in portrait orientation. ● MF8380Cdw ● Paper cassette Paper source ● Multi-purpose tray (MF8380Cdw only) Paper Type Multi- Cassette 2 Cassette 1 purpose tray (optional) Plain paper Approx. 50 Approx. 250 Approx. 250 (Ex. 21 lb Bond sheets sheets sheets (80 g/m²)) Heavy paper Approx. 30 Approx. 200 Approx. 200 (Ex. 25 lb Bond...
  • Page 54: When Printing Paper With A Letterhead Or Logo

    When printing paper with a letterhead or logo Manual feed slot (MF8080Cw Only) (previously printed paper) Portrait layout Landscape layout Load the paper in the proper orientation as follows. : Feeding direction) Paper cassette 1-sided printing Portrait layout Landscape layout 1-sided (with the printing (with the printing printing side facing up) side facing up) (When “Selecting the Print Side Printing on Envelopes (MF8380Cdw Load envelopes with the front side (non-glued side) facing Only)” ( →P.2-21)
  • Page 55 Envelope ISO-B5 Load the envelopes so that the flap is toward the back of the machine when it is viewed from the front. Close the flap and load the envelope. Manual feed slot (MF8080Cw Only) Envelope Monarch, No.10, DL, ISO-C5 Load the envelopes so that the flap is toward the left of the machine when it is viewed from the front. Close the flap and load the envelope. Envelope ISO-B5 Load the envelopes so that the flap is toward the back of the machine when it is viewed from the front. Close the flap and load the envelope. 2-17...
  • Page 56: Setting The Paper Size And Type

    Setting the Paper Size and Type * The registered custom paper is listed at the top. Select it with Whenever you change the paper size and type loaded in the cassette and the tray, follow the procedure in this section to adjust the paper size and type settings for the cassette and the tray. Paper Size IMPORTANT If the setting is different from the size of the loaded paper STMT EXEC An error message appears, or printing is not performed correctly. Select a paper type with [ ] or [ ], and then press [OK].
  • Page 57: Registering A Custom Paper Size

    Select <Multi-Purpose Tray> with [ ] or [ ], and If you select <Custom Size> then press [OK]. Specifies the size of <X> direction and <Y> direction of the custom paper. (1) Select the direction with [ ] or [ ], and then press [OK]. Paper Settings Multi-Purpose Tray Specify Size Drawer 1 <Apply>...
  • Page 58 Specifies the size of <X> direction and <Y> - When < Register Default Set.> is set to <On> Paper size setting screen direction. (1) Select the direction with [ ] or [ ], and then press [OK]. Paper Size (MP Tray) 1. 7 x 9 " Specify Size <Apply> X: 0 " STMT Y: 0 "...
  • Page 59: Selecting The Print Side (Mf8380Cdw Only)

    Selecting the Print Side (MF8380Cdw Only) Specify whether to print only on the front side of paper for Keys to be used for this operation 1-sided printing so that the odd pages are always printed on Menu the front side for both 1-sided and 2-sided printing. The print side for 1-sided printing varies depending on the setting specified. To use preprinted paper, read “Paper Loading O rientation” ( →P.2-15) c arefully t o p lace t he p aper s tack i n the correct orientation. IMPORTANT Paper Size and Paper Type If you select unsupported paper size or paper type for 2-sided...
  • Page 60 When specifying <Print Speed Priority>, load paper as follows. : Feeding direction) * For details on the procedure for loading paper when using multi-purpose tray or when printing pages of the landscape layout, see “Paper Loading Orientation” (→P.2-15). When performing When performing <Print 1-sided printing 2-sided printing Speed Load paper with the Load paper with the Priority> printing side facing front side (first page) facing down. When specifying <Print Side Priority>, load paper as follows. : Feeding direction) * For details on the procedure for loading paper when using multi-purpose tray or when printing pages of the landscape layout, see “Paper Loading Orientation” (→P.2-15). The procedure for loading paper is the same for 2-sided printing and 1-sided printing. • When performing 1-sided printing, load <Print Side paper with the printing side facing down. Priority> • When performing 2-sided printing, load paper with the front side (first page) facing down. Press [ ] (Menu) to close the menu screen.
  • Page 61: Copying

    Chapter Copying This chapter describes how to use the copy functions. Basic Copy Operations Checking and Canceling Copy Jobs Canceling a copy job using [ ] (Stop) Checking and canceling a copy job using [ ] (Status Monitor/Cancel) 3-3 Copy Settings Combination of Copy Settings Selecting Copy Papers Adjusting the Density Selecting the Document Type 2-Sided Copying (MF8380Cdw Only)
  • Page 62: Basic Copy Operations

    Basic Copy Operations This section describes the basic procedure for copying. Place your document. “Placing Documents” (→P.2-4) “Supported Document Types” (→P.2-2) * Up to 50 documents can be loaded into the feeder. Press [ Enter the copy quantity (1 to 99) using numeric keys. * Press [ ] (Clear) to cancel the entered quantity.
  • Page 63: Checking And Canceling Copy Jobs

    Checking and Canceling Copy Jobs Select a job using [ ] or [ ] and press [OK]. The details of the selected job are displayed. Check the details of copy jobs. Cancel copy jobs that you decide not to perform while the jobs are processing. Details <Cancel> NOTE Job Number: 0001 Status: Copying When the processing/Data indicator on the operation panel is: Time: 01/01 12:52AM Turned on/blinking...
  • Page 64: Copy Settings

    Copy Settings Combination of Copy Settings You can combine and use various copy settings. This applies to Mode Memory registration and default value settings (→P. 3-14) as well. However, the following limitation is found in the setting combination. <No. of Copies> <Density> <Original Type> - <2-Sided> • Depending on its paper size or paper type in the selected paper source, 2-sided copy is not available. (MF8380Cdw “Supported Paper Types” (→P.2-6) Only) • This feature cannot be combined with <ID Card Copy>. • When you want to copy documents in a reduction ratio different from its default value for <4 on 1>/<2 on 1>, specify the <Copy Ratio> later. <Copy Ratio> • <Copy Ratio> is fixed at 100 % for <ID Card Copy>. • The frame width specified at <Erase Frame> increases/decreases according to the <Copy Ratio> setting. <Paper> Depending on its document size (selected paper source), 2-sided copy is not available. <4 on 1>/ • If you want to copy a document in a copy ratio different from its default reduction ratio, specify the <Copy Ratio> later. <2 on 1>...
  • Page 65: Adjusting The Density

    Copy Settings Adjusting the Density ● Density adjustment Copy mode screen Setting screen* Copy: Press Start Decrease the Density 100% density. Density: 0 Increase the Background: Default density. Original Type: Text Color Balance: Defau. . . 2-Sided: Off ] → [OK] Adjust the density with [ ] or [ ●...
  • Page 66: Selecting The Document Type

    Copy Settings Selecting the Document Type Copy mode screen Setting screen Original Type Copy: Press Start Text 100% Text/Photo Density: 0 Text/Photo (Quality) Original Type: Text/ Photo 2-Sided: Off Select <Original Type> using Select the appropriate document type [    ] or [    ] [OK] using [▲] or [▼]→[OK] When selecting <Text/Photo/Map (Quality)>...
  • Page 67: 2-Sided Copying (Mf8380Cdw Only)

    Copy Settings 2-Sided Copying (MF8380Cdw Only) Copy mode screen Setting screen 2-Sided Copy: Press Start 100% 1 2-Sided Density: 0 2 2-Sided Original Type: Text/ 2 1-Sided 2-Sided: Off ] to select the 2-Sided copy format → [OK] Press [ ] or [ <1→2-sided>...
  • Page 68: Enlarging/Reducing Copies

    Copy Settings Enlarging/Reducing Copies Enlarge or reduce copies using Copy mode screen Setting screen preset copy ratios or custom copy ratios. For example, you can copy a Copy Ratio Copy: Press Start Statement size document on Letter Custom Ratio 100% size paper using a preset ratio, or set 100% Direct Original Type: Text...
  • Page 69: Collating Copies

    Copy Settings Collating Copies Copy mode screen Setting screen Collate Copy: Press Start 100% Paper: LTR:Plain N on 1: Off Collate: Off ] → [OK] ] → [OK] Select <Collate> using [ ] or [ Select <On> using [ ] or [ Printouts of a complete job are grouped.
  • Page 70: Copying An Id Card

    Copying an ID Card Copy a 2-sided card onto one side of paper. Press [ ] (Color) or [ ] (B & W). Keys to be used for this operation Proceed to the next step when the scan is complete. COPY Turn sides. Place the card with spacing of 1/4” (5 mm) from the left edge of the platen glass.
  • Page 71: Copying By Saving Paper

    Copying by Saving Paper Press [ ] (Paper Save Copy) to save paper when Scan Size making a copy. Choose one of the following four combinations of 2 on 1/4 on 1 and 2-Sided copy settings, as shown in the table below. STMT N on 1 2-Sided Select Format Original Original Layout Settings Orientation Format Press [ ] (Color) or [ ] (B & W). 2 on 1 1->2-Sided 1->2-Sided Portrait Book Type (MF8380 only) 4 on 1 1->2-Sided 1->2-Sided Portrait Book Type When the document is placed on the platen glass (MF8380 only)
  • Page 72: Registering And Using Combination Of Copy Settings (Mode Memory)

    Registering and Using Combination of Copy Settings (Mode Memory) Select the place to register using [ ] or [ ] and You can register up to four combinations of frequently used press [OK]. copy settings to the “Mode memory” in advance. * Select any registered place, then you can edit settings. IMPORTANT Register/Delete Registered settings of Mode Memory Mode 1 •...
  • Page 73: Calling And Copying Mode Memory

    Select <Mode Memory> using [ ] or [ ] and Keys to be used for this operation press [OK]. COPY Copy: Press Start 100% Erase Frame: Off Sharpness: 0 Mode Memory: Off Select <Register/Delete> using [ ] or [ ] and press [OK].
  • Page 74: Changing The Default Settings

    Changing the Default Settings Select <Change Defaults> using [ ] or [ ] and The default settings are a set of standard settings predetermined by the machine. These settings become press [OK]. effective when the machine is turned OFF and ON, or when ] (Reset) is pressed to revert to the default settings. You Copy Settings can change the following default settings based on your Change Defaults needs. Keys to be used for this operation Menu Select the item using [ ] or [ ] and press [OK]. Change Defaults <Apply>...
  • Page 75: Printing From A Computer

    Chapter Printing from a Computer This category describes how to print from computers. * If you are a Macintosh user, see the following. • To view how to install the Printer Driver → Starter Guide or Mac UFRII Printer Driver Installation Guide • To view how to use each function → Printer Driver’s Help To view how to display Mac UFRII Printer Driver Installation Guide or Help in the Printer Driver, see “For Macintosh Users” (→P.11-5). Preparing to Print from Your Computer Printing from a Computer Scaling Documents Printing Multiple Pages on One Sheet 1-sided Printing and 2-sided Printing (MF8380Cdw Only) Checking and Canceling Print Jobs...
  • Page 76: Preparing To Print From Your Computer

    Preparing to Print from Your Computer To print your documents files from your computer, perform the following steps. Step 1 Choose between USB and network connections. S tarter Guide → 4 Connecting to a Computer and Installing the Drivers Step 2 Install the printer driver. NOTE To change the port number of the machine See the following section. e-Manual → Security → Restricting network connections → Setting Protocol Port Numbers Change printer settings on your computer when changing the port number of the machine.
  • Page 77: Printing From A Computer

    Printing from a Computer If you want to increase or decrease the Scaling Documents magnification manually, select [Manual Scaling] → specify the scaling ratio for [Scaling]. You can enlarge or reduce documents to match the output paper size. There are two methods for scaling a document: select the output size of the document to scale it automatically, or specify the scaling value manually. Click [Page Setup]. Click [OK]. NOTE • Depending on the selected page size and printer model you are using, you may not be able to magnify the document.
  • Page 78: 1-Sided Printing And 2-Sided Printing (Mf8380Cdw Only)

    Select [N on 1] from [Page Layout] (where “N” is 1-sided Printing and 2-sided Printing the number of pages you want to print on the (MF8380Cdw Only) sheet). You can select whether to print on one side or both sides of each sheet of paper. The default setting is 2-sided printing. IMPORTANT Precautions on 2-sided printing Do not touch your document when making 2-sided copying until the process is complete.
  • Page 79: Checking And Canceling Print Jobs

    Select the binding edge from [Binding Location]. Checking and Canceling Print Jobs You can check detailed information about print jobs or cancel print jobs in the middle of currently printing or waiting. NOTE If the Processing/Data Indicator on the operation panel Turned on/blinking A job is being processed. Turned off No jobs are in the memory. The output image is displayed in the preview area. Keys to be used for this operation Status Monitor/Cancel Click [OK].
  • Page 80 ● For canceling (1) Select <Cancel> using [ ] or [ ] and press [OK]. Details <Cancel> Job Number: 0020 Status: Printing Time: 01/01 09:42AM (2) Select <Yes> using [ ] or [ ] and press [OK]. The print job is canceled. Cancel? (3) Press [ ] (Status Monitor/Cancel) to close the screen. NOTE Pressing [ ] (Stop) can also delete the print jobs You can delete the print job also by pressing [ ] (Stop).
  • Page 81: Registering Destinations In The Address Book

    Chapter Registering Destinations in the Address Book This section describes the procedures for registering destinations in the address book and changing or deleting the registered settings. Registering Destinations in the Address Book Favorites Coded dial Group dialing Registering and Editing Destinations in the Favorites List Registering and Editing from the Operation Panel Registering and Editing a destination in the Favorites list Using the Remote UI Registering and Editing Coded Dial Codes Registering and Editing from the Operation Panel...
  • Page 82: Registering Destinations In The Address Book

    Registering Destinations in the Address Book Specify a destination by manually entering characters/ numbers using the numeric keys or selecting from the address book to fax or send a document. You can register frequently used destinations in the Favorites list and coded dial codes. You can also save destinations in the Favorites list and coded dial codes as a group. You can register destinations from the operation panel or Remote UI. Favorites You can register up to 19 destinations in the Favorites list. The destinations registered in the Favorites list are displayed in the Favorites list by selecting the <Fav.> tab in the address book display and can be found easily when you specify the destination. “Registering and Editing Destinations in the Favorites List” (→P.5-3) Coded dial You can register up to 181 destinations in coded dial codes. Once the destinations have been registered, you can press the appropriate coded dial code to select the destination. “Registering and Editing Coded Dial Codes” (→P.5-6) Group dialing You can specify up to 199 registered destinations as a group address in the Favorites list and coded dial codes. Group addresses need to be registered in unused Favorites or coded dial codes. All you need to do is to select a Favorites entry or code to specify group addresses. “Registering and Editing Destinations for Group Dialing” (→P.5-9) NOTE Saving/Reading the address book The address book can be saved as a file to your computer using the Remote UI.
  • Page 83: Registering And Editing Destinations In The Favorites List

    (8) Select <Destination> using [ ] or [ ] and press [OK]. (2) Select <Register New Destination to Address Book> using ] or [ ] and press [OK]. <Apply> Register New Destina Type: Fax Edit Address Book Name: CANON Address Book Details Destination: All Fav. (9) Use the numeric keys to specify <Destination>. If you select <Fax> in Step 4, press [OK] to specify <Set When the address book PIN is set Details> if necessary. Use the numeric keys to enter the PIN and press [OK]. Destination (Max 40)
  • Page 84 (7) Select <Apply> using [ ] or [ ] and press [OK]. <Apply> <Apply> Type: Fax Type: Fax Name: CANON Name: CANON Destination: 012345 Destination: 012345 ..● To edit a destination registered as Farorites ● To delete a destination registered as Farorites...
  • Page 85: Registering And Editing A Destination In The Favorites List

    To register a new destination in the Favorites list Registering and Editing a destination in Proceed to Step 6. the Favorites list Using the Remote UI To edit destination registered in the Favorites list (1) Click [No.], [Type] or [Name]. Start the Web browser.
  • Page 86: Registering And Editing Coded Dial Codes

    (8) Select <Destination> using [ ] or [ ] and press [OK]. (2) Select <Register New Destination to Address Book> using ] or [ ] and press [OK]. <Apply> Register New Destina Type: Fax Edit Address Book Name: CANON Address Book Details Destination: All Fav. (9) Use the numeric keys to specify <Destination>. If you select <Fax> in Step 4, press [OK] to specify <Set When the address book PIN is set Details> if necessary. Use the numeric keys to enter the PIN and press [OK]. Destination (Max 40)
  • Page 87 (11) Select <Coded Dial> using [ ] or [ ] and press [OK]. (4) Select the item that you want to edit using [ ] or [ and press [OK]. • Type Type: Fax • Name Name: CANON • Destination Destination: 012345 . . . • Coded Dial Coded Dial: 001 (12) Select the number to be registered using [ ] or [ ] and Type: Fax press [OK]. Name: CANON02 Destination: 987654 Enter Registration No.
  • Page 88: Registering And Editing A Coded Dial Code Using The Remote Ui

    To register a coded dial newly Registering and Editing a Coded Dial Code Proceed to Step 6. Using the Remote UI To edit the registered coded dial (1) Click [No.], [Type] or [Name]. Start the Web browser. (2) Click [Edit]. (3) Specify the required settings in the edit screen and click [OK].
  • Page 89: Registering And Editing Destinations For Group Dialing

    ● To register new group addresses (1) Press [ Name (Max 16 char.) (2) Select <Register New Destination to Address Book> using CANON ] or [ ] and press [OK]. <Apply> Entry Mode: A Register New Destina Edit Address Book (9) Select <Destinations: > using [ ] or [ ] and press [OK]. Address Book Details Group All Fav. <Apply> Type: Group Name: CANON Destinations: 0...
  • Page 90 When the address book PIN is set ******* Use the numeric keys to enter the PIN and press [OK]. (Apply: Press OK) (3) Select the group to be edited using [ ] or [ ] and press Address Book PIN [OK]. ******* CANON 2 Destinat (Apply: Press OK) CANON01 0123456 CANON02 9876543 (3) Select the group to be edited using [ ] or [ ] and press [OK]. Fav. A-Z CANON 3 Destinat...
  • Page 91 (3) Select the group of which name will be changed using (4) Select <Destinations: > using [ ] or [ ] and press [OK]. ] or [ ] and press [OK]. Group CANON 2 Destinat <Apply> CANON01 0123456 Type: Group CANON02 9876543 Name: CANON Destinations: 3 Fav. A-Z (5) Select the destination to be deleted using [ ] or [ (4) Select <Name> using [ ] or [ ] and press [OK]. and press [OK]. Group Destination(s) <Apply> <Add> Type: Group CANON01 01234567 .
  • Page 92: Registering And Editing A Destination Group Using The Remote Ui

    (4) Select <Yes> using [ ] and press [OK]. Registering and Editing a Destination Group Using the Remote UI Delete from Address Book? Start the Web browser. Enter “http://<the IP address of the machine>/” in the address field and press the [ENTER] key on your keyboard. Press [ ] (Back) to close the menu screen.
  • Page 93 Enter the group name in [Group Name] and click ● To register a group dial newly [Select from Address Book]. Proceed to Step 4. ● To add destination(s) to the registered group dial (1) Click [No.], [Type] or [Name]. (2) Click [Edit]. (3) Click [Select from Address Book]. (4) Click [Favorites] or [Coded Dial] from the drop-down list and click [Display]. (5) Select the check box of the destination which you want to add to the group and click [OK].
  • Page 94 5-14...
  • Page 95: Using The Fax Functions

    Chapter Using the Fax Functions This chapter describes how to use the fax functions. Basic Procedures for Sending Faxes Managing Faxes Stored in Memory 6-19 Checking and Canceling Fax Jobs 6-19 Changing the Scan Settings (Fax) Combining and Printing the Received Documents You Saved 6-19 Resolution Settings Checking and Deleting Received Faxes 6-20 Density Settings Checking the History of Received/Sent Faxes...
  • Page 96: Basic Procedures For Sending Faxes

    Basic Procedures for Sending Faxes This section describes the basic procedure for sending a fax. Place your documents. “Placing Documents” (→P.2-4) “Supported Document Types” (→P.2-2) Press [ Specify the destination. These are the following methods to specify a destination. (For details, see P.6-5 to P.6-6.) Entering the fax number Group dialing Address book S equential broadcast (→P.6-11) Coded dial codes Specify the scanning settings as needed.
  • Page 97: Changing The Scan Settings (Fax)

    Changing the Scan Settings (Fax) Resolution Settings Fax mode screen Setting screen Specify destination. Resolution Specify the resolution. 01/01/2011 12:52AM 200 x 100 dpi (Norma Higher resolutions result in better image quality 200 x 200 dpi (Fine) but require longer transmission times. RX Mode: Auto 200 x 200 dpi (Phot Resolution: 200 x 10...
  • Page 98: Sharpness Settings

    Changing the Scan Settings (Fax) Sharpness Settings Fax mode screen Setting screen Adjust this setting to emphasize the outline of Specify destination. Sharpness the image or decrease the contrast. 01/01/2011 12:52AM 2-Sided Original: O Sharpness: 0 Press [ ] or [ ] to select <Sharpness>.
  • Page 99: Specifying Destinations

    Specifying Destinations Specifying Destinations Specifying destinations by entering the fax number Specify the fax number using the numeric keys, [ ] (Tone), and [ (SYMBOLS). To modify destinations • To cancel the entered destination Press and hold [ ] (Clear). • To delete the last character of the entered destination Press [ ] (Clear). Specifying destinations using the address book To select a destination from the address book, you need to register destinations in the address book in advance. “Registering Destinations in the Address Book” (→P.5-2) Press [ ] (Address Book). Select the destination using [ ] or [ ] and press [OK].
  • Page 100: Specifying Destinations Using Group Addresses

    Specifying Destinations Specifying destinations using group addresses When group addresses are registered in the address book To select a group address from the address book, you need to register group addresses in the address book in advance. “Registering and Editing Destinations for Group Dialing” (→P.5-9) Select the destination using [ ] or [ )] and Press [ ] (Address Book). press [OK]. Press [ ] or [ ] to search for your destination.
  • Page 101: Canceling Fax Jobs

    Canceling Fax Jobs Cancel sending the job currently being sent. Keys to be used for this operation Stop NOTE How to cancel fax sending You can also cancel the job with the following procedures. • Cancel the job in the Status Monitor/Cancel screen. “Checking and Canceling Fax Jobs” (→P.6-19) •...
  • Page 102: Redialing (Manual Redialing)

    Redialing (Manual Redialing) You can call and redial up to three fax sending history. When the machine is turned OFF Recently dialed numbers are all cleared. Keys to be used for this operation To automatically redial a number Recall “Auto Redial” (→P.6-24) Start Place your document. “Placing Documents” (→P.2-4) “Supported Document Types” (→P.2-2) Press [ Press [ ] (Recall).
  • Page 103: Useful Features

    Useful Features Notifying the Recipient of an Incoming NOTE Fax by Telephone (Manual Sending) Restrictions when sending faxes manually • When placing documents on the platen glass, only one page Send a fax manually when can be sent. • you want to notify the recipient of an incoming fax by • The group dialing function is not available. telephone.
  • Page 104: Sending A Fax Abroad (Adding Pauses)

    Enter the required numbers using the numeric keys. Press [ ] (Pause) to enter a pause as needed. • The letter <p> is displayed to indicate that a pause is added. Specify destination. • The default pause length is two seconds*. To change it, see 01/01/2011 12:52AM “Pause Time”...
  • Page 105: Sending To Multiple Destinations At A Time

    ] and press [OK]. Place your document. Details of the destination are displayed. “Placing Documents” (→P.2-4) Confirm/Edit Dest. “Supported Document Types” (→P.2-2) Canon 0987654321 Specify the destination. User01 9876543210 0123456789 “Specifying Destinations” (→P.6-6) Specify destinations in the following ways. • by entering the fax number (3) In order to delete the destination, select <Delete Destination>...
  • Page 106: Rx Mode

    RX Mode This section describes how to receive faxes. RX Mode The machine allows you to receive faxes automatically or manually in several different ways. See the following flowcharts to select the receive mode that you want to use. The default setting is <Auto>. Auto mode You can receive faxes automatically. The receive mode varies depending on whether an external telephone is connected to the machine or not. Operation for when an incoming call is received Without an external telephone connected With an external telephone connected When the call is a fax When the call is a voice call The machine receives The machine does not respond.
  • Page 107: Fax/Tel Mode

    Fax/Tel mode You can receive faxes automatically (The telephone rings on an incoming call). To disable audible incoming rings, see “Incoming Ring” (→P.6-26). You can answer incoming calls by picking up the handset. Operation for when an incoming call is received An incoming call rings for the specified number of times. When you pick up the handset within When you do not pick up the handset within the specified number of times the specified number of times When the call is a fax When the call...
  • Page 108: Answer Mode

    Answer mode You can receive faxes automatically. The telephone’s built-in answer function records messages of unanswered calls. Operation for when an incoming call is received The telephone rings the number of times specified for the built-in answering machine. When you pick up the handset during When the built-in answering machine ringing starts up When the call is a fax When the call is a When the call is a fax...
  • Page 109: Changing The Receive Mode

    Changing the Receive Mode Press [ Select the receive mode that you want to use. Select <RX Mode> using [ ] or [ ] and press [OK]. Keys to be used for this operation Specify destination. 01/01/2011 12:52AM RX Mode: Auto Resolution: 200 x 1 Select <Fax/Tel Auto Switch> using [ ] or [ ] and press [OK].
  • Page 110: Forwarding Fax Documents

    Forwarding Fax Documents Select <Forwarding Settings> using [ ] or [ ] Received fax documents are transferred to a fax, E-mail or a file and press [OK]. server. NOTE System Settings Destinations that can be specified Security Settings You can specify the followings as destinations. Communication Manag • Fax Select Country/Regi •...
  • Page 111: Configurating Operations For Transfer Errors

    See the following sections to specify destinations. Store Images in Memo “Specifying destinations using coded dial codes” (→P.6-5) “Specifying destinations using the address book” (→P.6-5) CANON 0123456789 (2) Select settings using [ ] or [ ] and press [OK]. GroupA 2 Destin...
  • Page 112: Re-Forwarding/Printing/Deleting Documents In Which Transfer Is Failed

    The job which has been reforwarded successfully is deleted. following approaches: “Specifying destinations using coded dial codes” (→P.6-5) “Specifying destinations using the address book” (→P.6-5) Keys to be used for this operation Status Monitor/Cancel CANON 0123456789 GroupA 2 Destin User01 01234567 Fav. Press [ ] (Status Monitor/Cancel).
  • Page 113: Managing Faxes Stored In Memory

    Managing Faxes Stored in Memory Manage faxes stored in memory. To cancel the job (1) Select <Cancel> using [ ] or [ ] and press [OK]. Checking and Canceling Fax Jobs Details <Cancel> Check the details of the fax currently being sent or waiting to Job Number: 0004 be sent. Cancel faxes that you decide not to send. Status: Sending Time: 01/01 12:52AM Keys to be used for this operation Status Monitor/Cancel (2) Select <Yes>...
  • Page 114: Checking And Deleting Received Faxes

    Checking and Deleting Received Faxes Press [ ] (Menu). Select <System Settings> using [ ] or [ ] and Check the details of faxes stored in memory. Delete faxes that press [OK]. you no longer need. NOTE Menu About faxes stored in memory USB Direct Print Se . . . You can specify forwarding destinations. Printer Settings “Forwarding Fax Documents”...
  • Page 115: Checking The History Of Received/Sent Faxes

    Select the job that you want to check using [ ] or To delete the job [ ] and press [OK]. (1) Select <Delete> using [ ] or [ ] and press [OK]. The details of the job is displayed. Details <Delete>...
  • Page 116: Changing The Default Fax Settings

    Changing the Default Fax Settings Select the item using [ ] or [ ] and press [OK]. The default settings are a set of standard settings predetermined by the machine. These settings become • Resolution/Density/2-Sided Original (MF8380Cdw Only)/ effective when the machine is turned ON and OFF, or when Sharpness ] (Reset) is pressed to revert to the default settings. For more information, see “Changing the Scan Settings (Fax)” You can change the following default settings based on your (→P.6-3) needs. • Resolution Change Defaults • Density <Apply>...
  • Page 117: Changing Fax Settings (Settings That Can Be Specified Using The [Menu] Button)

    Changing Fax Settings (Settings that Can Be Specified Using the [Menu] Button) Select <ECM TX> using [ ] or [ ] and press [OK]. Change the settings for sending and receiving faxes. For details on the procedure for setting specifications or the setting items, see the next items. TX Function Settings “ The steps to take for configuring the send settings” (→P.6-23) Change Defaults “Options” (→P.6-23) Register Unit Name “ The steps to take for configuring the receiving settings” ECM TX (→P.6-25) Pause Time...
  • Page 118: Register Unit Telephone Number

    Fax/Telephone Number Enter up to 20 digits using the numeric keys. (FAX No.) Sender Name You can also enter the [+]. Page Number Sending Date/Time (Unit Name) Select Line Type 01/01/2011 02:07 PM FAX 123XXXXXXX CANON 0001/0001 Change this option when you cannot send a fax. Telephone Number Contact your local telephone company when you are not Mark sure of the line type that you are using. How to access the option [ ] (Menu) → <Fax Settings> → <Basic Settings> → <Select Line Type> ECM TX...
  • Page 119: Sender Id

    The steps to take for configuring the Settings receiving settings (Bold: Default setting) Disable Auto Redial Follow the steps in the procedure below to configure the fax See “Redialing (Manual receiving settings. Redialing)” (→P.6-8) to redial the The procedure describes the steps to change the “ECM RX” number manually. setting. Redial Times: Set the number of redial 1 to 2 to 10 (times) attempts. Keys to be used for this operation Redial Interval: Set the interval (in minutes) Menu 2 to 99 (minutes) between redial attempts. Specify whether to redial the Redial When Err Occurs: number when a sending error Off, On occurs. Sender ID Specify whether to add the sender ID to the fax that you are sending.
  • Page 120: Options

    Options Remote RX Specify whether to receive faxes remotely by dialing the ID Configure the following options to receive a fax. number using the push-buttons of the external telephone connected to the machine when an incoming call comes. If Fax Settings you use the pulse line, press [ ] (Tone) and then dial the “ECM RX” (→P.6-26) Remote RX ID. “Incoming Ring” (→P.6-26) How to access the option Function “Remote RX” (→P.6-26) Settings [ ] (Menu) → <Fax Settings> → <RX Function “Auto RX Switch” (→P.6-26) Settings> → <Remote RX> “2-Sided Printing (MF8380Cdw Only)” (→P.6-26) Settings RX Print “Reduce RX Size” (→P.6-26) (Bold: Default setting) Settings “RX Page Footer” (→P.6-27) Disable remote retrieval. “Continue Printing When Toner Is Low” (→P.6-27) Remote RX Enable remote retrieval. ECM RX ID: 00 to 25 You can specify the ID number in <Remote to 99 RX ID>.
  • Page 121: Continue Printing When Toner Is Low

    The steps to take for configuring the RX Page Footer system settings Specify whether to print the reception date, time, job ID, and page number at the bottom of the page when printing Follow the steps in the procedure below to configure the received faxes. system settings. How to access the option The procedure describes the steps to change the “TX Start [ ](Menu) → <Fax Settings> → <RX Print Settings> Speed” setting. → <RX Page Footer> Settings Keys to be used for this operation (Bold: Default setting) Menu Do not print the page footer. Print the page footer. Continue Printing When Toner Is Low Specify whether to continue printing received faxes when the toner is nearly empty.
  • Page 122: Options

    Select the send start speed using [ ] or [ ] and How to access the option press [OK]. [ ] (Menu) → <System Settings> → <Communication Management Settings> → <Memory Lock Settings> (*) TX Start Speed * I f <Memory Lock PIN> is specified, use the numeric keys ] to [ ] to enter those numbers, and then press [OK]. 33600 bps 14400 bps Settings (Boldface: Default setting) 9600 bps 7200 bps Disable Memory Lock.
  • Page 123: Restrict New Destinations

    How to set a PIN How to access the option Enter up to a 7-digit number. [ ] (Menu) → <System Settings> → <Restrict TX To cancel the entered PIN, clear the numbers and press Function> → <Restrict History TX> [OK]. Settings (Bold: Default setting) Restrict New Destinations Allow sending faxes from the history. Enable this option to restrict registering new destinations Disallow sending faxes from the history. in the address book. When this option is enabled, you are restricted to do the following. • Specifying a destination using the numeric keys Fax No. Confirmation Re-Entry • Registering new destinations in the Favorites list or coded dial codes in the address book Specify whether to require confirmation before sending a • Editing the destinations registered in the Favorites list or fax. When this option is enabled, you are prompted to enter coded dial codes in the address book the fax number again before sending a fax.
  • Page 124 6-30...
  • Page 125 Chapter Using the Scan Functions The documents scanned by the machine can be stored in a computer or a USB memory device. You can also send scanned documents by e-mail or to a file server (MF8380Cdw only). * If you are a Macintosh user, see the Mac Scanner Driver Guide. To view how to display the Mac Scanner Driver Guide, see “For Macintosh Users” (→P.11-5). Basic Scan Operations Scanning Using Keys on the Operation Panel Performing a Scan Using a Shortcut Key Registering a Shortcut Key/Confirming the Destination Registered in the Shortcut Key Performing a Scan Using a Shortcut Key Saving Scanned Documents to USB Memory Device E-mailing Scanned Documents (MF8380Cdw Only) Sending Scanned Documents to a File Server (MF8380Cdw Only) 7-7...
  • Page 126: Basic Scan Operations

    Basic Scan Operations Scanning Using Keys on the Operation Select the destination using [ ] or [ ] and press Panel [OK]. You can scan a document using the keys on the operation Specify destination. panel. EXAMPLE1 EXAMPLE2 NOTE Using the shortcut keys The shortcut keys allow you to register your computer and send your scans to it with only a few steps.
  • Page 127: Performing A Scan Using A Shortcut Key

    NOTE When scanning cannot be performed The default save location: You cannot perform a scan while the MF Toolbox setup screen is Once scanning is complete, a folder is automatically displayed to displayed. which the scanned images are saved. By default, a folder bearing Click [ ] to close the screen before starting a scan.
  • Page 128: Performing A Scan Using A Shortcut Key

    To confirm the destination registered in the shortcut key: Shortcut Key Settings (1) Select <Confirm Destination> using [ ] or [ ] and press [OK]. Register Confirm Destination Shortcut Key Settings Register Confirm Destination (2) Select the shortcut key that you want to register using [ ] or ] and press [OK].
  • Page 129: Saving Scanned Documents To Usb Memory Device

    Keys to be used for this operation NOTE SCAN When scanning is complete The scans are saved in the appropriate folder. When additional pages can be scanned on the platen glass Proceed to step 3.. To scan the next page, select <Scan Next Original>...
  • Page 130: E-Mailing Scanned Documents (Mf8380Cdw Only)

    E-mailing Scanned Documents Press [ ] (Color) or [ ] (B & W). (MF8380Cdw Only) For Color Scan Press [ ] (Color). You can attach scanned documents to e-mails and send For Black and White Scan Press [ ] (B&W). them to a specified destination. The scans are converted into PDF files and sent to the mail server. Scanning starts. When additional pages can be scanned on the platen glass NOTE (1) Place the next page and press [ ] (Color) or [ ] (B &...
  • Page 131: Sending Scanned Documents To A File Server (Mf8380Cdw Only)

    Specify the scan settings based on your purpose Sending Scanned Documents to a File of the scan. Server (MF8380Cdw Only) The following settings can be changed. For details on the setting procedure, see “Scanning” in the e-Manual. You can send scanned documents to a file server. The scans are converted into PDF, JPEG, or TIFF files and saved in the • Scan Size specified folder.
  • Page 132 Specify the scan settings based on your purpose of the scan. The following settings can be changed. For details on the setting procedure, see “Scanning” in the e-Manual. • Scan Size • File Format • Density • Original Orientation • Original Type •...
  • Page 133 Chapter Maintenance This section describes the maintenance of this machine, replacement of the toner cartridges, and so on. Cleaning the Machine Cleaning the Exterior Cleaning the Fixing Unit Cleaning the ITB Cleaning the Platen Glass Cleaning the Feeder Automatically Precautions When Cleaning the Machine Replacing Toner Cartridges When a Message Appears When White Streaks Appear on the Output or the Output Is Partially Faded About the Supplied Toner Cartridge About Replacement Toner Cartridges...
  • Page 134: Cleaning The Machine

    Cleaning the Machine Press [ ] or [ ] to select <Adjustment/ Before cleaning the machine, see “Precautions When Maintenance>, and then press [OK]. Cleaning the Machine” (→P.8-4). Menu Cleaning the Exterior Scan Settings USB Direct Print Se Printer Settings Clean the exterior of the machine and ventilation slots.
  • Page 135: Cleaning The Itb

    Cleaning the ITB Cleaning the Platen Glass If dirt sticks to the transfer belt and results in a deterioration in Follow this procedure to clean the platen glass and under print quality, clean the transfer belt inside the machine. surface of the feeder or the platen glass cover. Turn OFF the power switch and disconnect the Keys to be used for this operation power cord. Menu Open the feeder or the platen glass cover. Press [ ] (Menu). Press [ ] or [ ] to select <Adjustment/ Clean the platen glass and the under surface of Maintenance>, and then press [OK].
  • Page 136: Cleaning The Feeder Automatically

    Cleaning the Feeder Automatically Press [ ] (Menu) to close the menu screen. If your document has black streaks or appears dirty after it has Precautions When Cleaning the Machine been scanned from the feeder, the rollers inside the feeder may be dirty. Clean the roller using blank paper. Before cleaning the machine, note the following. • Make sure that no jobs are stored in memory before Keys to be used for this operation turning OFF the power switch and disconnecting the Menu power cord. • Use a soft cloth to avoid scratching the components. • Do not clean the machine components with tissue paper, paper towels, or similar materials. These materials tend to stick to the components or generate static charges. CAUTION Never use volatile liquids such as thinner, benzene, acetone, or any other chemical cleaner to clean the machine.
  • Page 137: Replacing Toner Cartridges

    About the Supplied Toner Cartridge When a Message Appears The average yield of the toner cartridge that comes with the machine is as follows. When the toner becomes nearly empty in the middle of a job run, a message appears on the screen. MF8380Cdw When it is Description and Message Canon Cartridge 118 Black Average yield of K (Black) toner displayed solutions Starter cartridge* : 1,200 sheets Have ready a Canon Cartridge 118 Yellow replacement toner Starter Average yield of Composite cartridge.
  • Page 138: About Replacement Toner Cartridges

    Printing IMPORTANT Spaced printing environment/ Paper size and paper type settings About Replacement Toner Cartridges conditions For optimum print quality, replacement is recommended using Toner is used even when printing with a low Printing ratio genuine Canon toner cartridges. printing ratio. Supported Canon genuine toner Multiple color toner cartridges may reach the Model name Color printing cartridge end of their life at the same time. The machine Black and white printing may affect the life of...
  • Page 139: Checking The Toner Level

    Be careful of counterfeit toner cartridges them in a place that fulfills the following conditions. Please be aware that there are counterfeit Canon toner cartridges • Do not store toner cartridges in a location exposed to direct in the marketplace.
  • Page 140 Open the front cover. Take out the new toner cartridge from the protective bag. You can open the protective bag with your hands from the notch. * Keep the protective bag. You will need them when you remove the toner cartridge for machine maintenance or other purposes. Press the lever and pull out the toner cartridge tray.
  • Page 141 Push the toner cartridge tray back in. Be Careful of Counterfeit Toner Cartridges Close the front cover. Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridges may result in poor print quality If you cannot close the front cover or machine performance.
  • Page 142 Do not touch the toner cartridge memory (A) or the electrical contacts (B) NOTE This may result in damage to the cartridge. About the packing materials The packing materials may be changed in form or placement, or may be added or removed without notice. If <Continue Printing When Toner Is Low>...
  • Page 143: Recycling Used Cartridges

    Recycling Used Cartridges Canon has instituted a worldwide recycling program for cartridges called “The Clean Earth Campaign”. This program preserves precious natural resources by utilizing a variety of materials found in the used cartridges that are of no further use, to remanufacture new cartridges which, at the same time, keeps the environment cleaner by reducing landfill waste. Complete details concerning this program are enclosed in each Cartridge box. The Clean Earth Campaign ● THE Canon CARTRIDGE RECYCLING PROGRAM The Canon Cartridge Recycling Program fulfills the first initiative of Canon’s Clean Earth Campaign, which supports four critical environmental areas: • Recycling in the Workplace • Conserving Environmental Resources • Scientific Research and Education • Encouraging Outdoors Appreciation The remaining “Clean Earth” initiatives are supported in the U.S. through sponsorships of the National Park Foundation, the National Wildlife Federation, and The Nature Conservancy and in Canada through donations to the World Wildlife Fund Canada and The Nature Conservancy of Canada. Since its inception, The Canon Cartridge Recycling Program has collected huge amount of cartridges that otherwise would have been discarded into landfills or similar facilities. Instead, this rapidly growing program returns used cartridges to the manufacturing process, thus conserving an array of resources. Becoming a part of this worthwhile program is easy. When your cartridge is of no further use, simply follow the instructions detailed for U.S. or Canadian residents. We appreciate your support of The Canon Cartridge Recycling Program. Working together we can make a significant contribution to a cleaner planet. • Cartridges collected through this program are not refilled.
  • Page 144: Shipping

    ● Option A-2: Multiple Box Return We encourage you to use this option as a more efficient way to ship cartridges. • Complete Option A-1. • Bundle multiple cartridge boxes together securely with tape. Please be sure that the shipment does not exceed UPS specifications. Maximum weight = 70 lb. (31.8 kg) Maximum length = 108” (2,743 mm) Maximum girth (length + 2 x width + 2 x height) = 130” (3,302 mm) If your shipment exceeds the above limits, please call 1-800-OK-Canon for special shipping information. Please Note: Do not send defective cartridges for replacement. Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty. Shipping Apply the UPS authorized returning label provided in this guide. Residents of Alaska and Hawaii: Do not use the UPS authorized returning label. For Alaska and Hawaii Canon set up alternative mail service with the U.S. Postal Service. Please call 1-800-OK-Canon to receive U.S. Postal Service merchandise returning label. • Give the shipment to your UPS driver when you receive your next regular delivery; (UPS may charge a fee for customers who call UPS to pick up a cartridge shipment if they do not already have a delivery scheduled.) • Take the shipment to your local UPS receiving point. 8-12...
  • Page 145: Canada Program-Canada Programme

    CANADA PROGRAM-CANADA PROGRAMME ● Option A: Single Box Return • Repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. • Place the empty cartridge in the box of your new cartridge. Seal the box. • Apply the Canon Canada Inc./Canada Post label provided in this brochure. Canon’s labels are specially marked so that Canon pays the postage. • Deposit your empty cartridge in any full size street mailbox or take it to your local Canada Post outlet or franchise. ● Option B: Volume Box Return (eight or more cartridges) We encourage you to use this option as a more efficient way to ship cartridges. • Call 1-800-667-2666 to receive your free Canon collection box kit. • The collection box can accommodate eight individual cartridge boxes. • Place your eight individually packaged boxes of empty cartridges into the Canon collection box. Seal the box. • Apply the Canon Canada Inc./Canada Post label provided in this brochure. • Canon’s labels are specially marked so that Canon pays the postage. • Deliver to any local Canada Post outlet or franchise. Customers who hold a Commercial pick-up agreement with Canada Post may have their collection box picked up.
  • Page 146: Relocating The Machine

    Relocating the Machine Pull out the paper cassette. Before transporting the machine, see “Precautions when Hold the paper cassette with both hands. Relocating the Machine” (→P.8-15). ● MF8380Cdw When changing the location of the machine or moving the machine for maintenance, be sure to perform the following procedure. Turn the power OFF, then disconnect the cables and cord from the machine. ●...
  • Page 147: Precautions When Relocating The Machine

    Precautions when Relocating the ● MF8080Cw Machine WARNING When transporting the machine Be sure to turn off the power switches of the machine and your computer, and then unplug the power plug and interface cables. Failure to do so can damage the cables or cords, resulting in a fire or electrical shock.
  • Page 148 8-16...
  • Page 149 Chapter Troubleshooting This section describes solutions for cases such as paper jam and when problems are not solved. Clearing Jams When a Problem Cannot Be Resolved 9-21 Document Jams in the Feeder Customer Support (U.S.A.) 9-21 Paper Jams in the Rear Cover and Duplex Unit Customer Support (Canada) 9-21 (MF8380Cdw Only) Paper Jams in the Output Area (MF8380Cdw Only) Paper Jams in the Output Area and Rear Cover (MF8080Cw Only) Paper Jams in the Paper Cassette (Cassette 1 or 2)
  • Page 150: Clearing Jams

    • Make sure that you have removed all scraps of paper from the gently. inside of the machine. For MF8080Cw, proceed to step 8. NOTE Do not force the jammed document or paper out of the machine. Contact your local authorized Canon dealer or the Canon help line for assistance, if needed.
  • Page 151 Paper Jams in the Rear Cover and Duplex Open the inner cover by holding the green tab Unit (MF8380Cdw Only) (A). (MF8380Cdw Only) Referring to the procedure on the display, follow the steps below to remove jammed paper. Keys to be used for this operation Remove the jammed document by pulling it gently. (MF8380Cdw Only) Press [ ].
  • Page 152: (Mf8380Cdw Only)

    Paper Jams in the Output Area Remove the paper by pulling it gently. (MF8380Cdw Only) Referring to the procedure on the display, follow the steps below to remove jammed paper. Keys to be used for this operation Holding the green tabs (A) on both sides, close the duplex unit. Close the guide firmly until it clicks. Press [ ].
  • Page 153: Paper Jams In The Output Area And Rear Cover

    Paper Jams in the Output Area and Rear Remove the paper by pulling it gently. Cover (MF8080Cw Only) Referring to the procedure on the display, follow the steps below to remove jammed paper. Keys to be used for this operation Close the rear cover. The machine is ready to print. Paper Jams in the Paper Cassette (Cassette 1 or 2) Referring to the procedure on the display, follow the steps Press [ ].
  • Page 154: Paper Jams In The Multi-Purpose Tray (Mf8380Cdw Only)

    Remove the paper by pulling it gently. Remove the paper by pulling it gently. If the jammed paper cannot be removed easily Insert the paper cassette into the machine. Do not try to remove it forcefully but proceed to Step 3. If the optional paper cassette (Cassette 2) is installed in Close the multi-purpose tray.
  • Page 155: Paper Jams In The Manual Feed Slot (Mf8080Cw Only)

    Paper Jams in the Manual Feed Slot (MF8080Cw Only) IMPORTANT Do not touch the rubber pad (A) Referring to the procedure on the display, follow the steps Touching it may result in deterioration in print quality. below to remove jammed paper. Keys to be used for this operation Remove the paper by pulling it gently. Press [ ].
  • Page 156 Remove the paper by pulling it gently. Holding the green tabs (A) on both sides, return the manual feed transport guide to its original position. Push them up until it clicks. Close the manual feed slot cover. Insert the paper cassette into the machine. When the following screen appears, select <Yes>...
  • Page 157: Onscreen Message

    Onscreen Message If messages appear, see the following and solve the problem. e-Manual → Troubleshooting → Onscreen Messages Error Codes An error code is a 3-digit code recorded in the error log when an error occurs. You can view the code in the following reports and log: • Error send report Error codes • Error receive report • Job history displayed on the system status screen 01/01/2011 02:07 PM FAX 123XXXXXXX CANON P.0001 *********************** Error Report (Send) *** *** *********************** Send job resulted in error. Job No. 0123 Address 0123456789...
  • Page 158 Problem 1 You are restricted to send faxes from your computer. You need to disable the restriction. Contact your administrator for more information. Action e -Manual → Security → Restricting to Specify Destinations and Use the Sending Functions → Restricting to Send Faxes from Your Computer #022 Problem 2 Forwarding was not successful because the destination specified to forward faxes had been deleted. Register the destination to forward faxes again and check the settings for forwarding fax documents. Action e-Manual → Basic Operation → Registering Destinations in the Address Book e-Manual → Fax → Using the Fax Functions → Receiving faxes → Forwarding Fax Documents Problem 1 The machine memory is full. Action Print, send, or delete any documents stored in memory. Problem 2 The data size exceeds the machine's memory capacity. #037 Action Reduce the data resolution or change the file format to reduce the data size. Problem 3 The memory is full when using the secure printing. Print the documents in several batches or send the job without using the secure printing. Action e-Manual → Security → Entering PIN for Printing (Secure Printing) → Setting Secure Printing Problem 1 An abbreviation of the sender’s name or sender’s fax number is not registered when the sender sends a fax from a computer. Action Register an abbreviation of the sender’s name as well as the sender’s fax number. #054 The destination number is more than 40 digits long when sending a fax from a computer or importing from the address Problem 2 book. Action Reduce the number of digits to less than 40. Problem A job currently being processed has been canceled manually. #099 Action Try to send or receive the document again.
  • Page 159 Problem 1 Cannot send because TCP/IP is not running properly. Check <TCP/IP Settings>. Action e-Manual → Network Settings Problem 2 The IP address is not set. Enter the IP address. Action #755 e-Manual → Network Settings → Setting the IP Address Problem 3 When the machine was started up, IP addresses were not assigned by either DHCP, RARP or BOOTP. After the machine is turned ON, the machine cannot communicate with the network until the time specified in <Startup Settings> has elapsed. Wait a few seconds before resending. Action e -Manual → Network Settings → Additional Network Settings → Specifying a Delay Before Establishing the Network Connection Problem 1 Whenever it communicates with the SMTP server in order to send e-mail, a timeout caused by the mail server side occurs. Action Check to make sure the SMTP is operating normally. Check the network status. Problem 2 During SMTP connection, an error is returned from the SMTP server. Action Recheck your SMTP server settings. #801 Problem 3 The destination setting is not correct. Action Check the destination settings. Problem 4 When sending to a file server, an error caused by the server side occurs. Action Check to make sure the file server is operating normally. Problem The SMTP server name setting is incorrect. Select the appropriate SMTP server name. #802 Action e -Manual → Network Settings → Setting the Machine to Be Able To Send Scanned Documents → Configuring the Send to E-mail Settings...
  • Page 160 The job was not able to be processed due to the reason why it was canceled from an application or operating system while Problem 1 the print data was being sent to this machine from a computer etc. Action Check the settings, and then repeat the operation. Problem 2 While performing the secure printing, the job has been canceled for running out of time to process. #853 Action Start over the job as necessary. Problem 3 The job using the secure printing has been sent when <Secure Print Settings> is turned <Off>. Set <Secure Print Settings> to <On>. Or send the job without the secure printing. Action e-Manual → Security → Entering PIN for Printing (Secure Printing) → Setting Secure Printing Problem 1 Cannot print because the print data was received from another printer driver. Action Print the data again from the printer driver for the machine. #861 Problem 2 Printing cannot be performed because print data is broken. Action Repeat the operation. Problem A process problem in the printer has occurred, and the machine does not operate properly. Turn OFF the main power switch, wait for more than 10 seconds, and then turn it ON again. #863 Action If the problem is not solved, turn OFF the main power switch, disconnect the power cord, and contact your local authorized Canon dealer or the Canon help line. Problem A document waiting to be sent or received has been canceled. #995 Action Try to send or receive the document again. 9-12...
  • Page 161: When Appears

    When <Incorrect Size/Setting> Appears This message appears when the paper size loaded in the paper cassette or multi-purpose tray (manual feed slot) does not match the size specified in <Drawer 1>, <Drawer 2>, or <Multi-Purpose Tray> in the <Paper Settings> menu. When this message appears, follow the steps in the procedure below. Cassette 2 (optional) can be used only for MF8380Cdw. NOTE Ignore the message and proceed to print You can print on paper currently set in the paper cassette or multi-purpose tray (manual feed slot) if you press [OK] to ignore the message. Note that this may cause unexpected print results, for example, a part of the image may not be printed at all.
  • Page 162: Troubleshooting

    Has the power switch been just turned ON? Wait a few moments until the machine starts and warms up. If this works Is the machine in the sleep mode? Press [ ] (Energy Saver) on the operation panel to return from the sleep mode. If this works Are the settings properly configured? If the machine makes the error sound and does not start operating even after [ ] (Color) or [ ] (B&W) has been pressed, the settings may not have been configured properly. Check the configured settings. Is the Error indicator on or blinking? Make sure that paper is loaded properly in the paper cassette or multi-purpose tray (manual feed slot). “Loading Paper” (→P.2-9) Check to see if there is a jam somewhere inside the machine. “Clearing Jams” (→P.9-2) Turn OFF the power switch, wait 10 seconds, and turn it back ON. After the problem has been solved, the Error indicator goes out and the screen returns to the standby mode. If the Error indicator keeps blinking, unplug the power cord and contact your local authorized Canon dealer or the Canon help line. If this works 9-14...
  • Page 163: Does A Message Appear On The Screen

    Does a message appear on the screen? If an error message appears on the screen, see the following section and try the appropriate action. “Onscreen Message” (→P.9-9) Print the transmission management report to see if the report shows any errors. e-Manual → Basic Operation → Printing the List → Printing a Communication Management Report If this works Is the telephone line connected or configured properly? Make sure that the telephone cable is properly connected. Make sure that the cables for the telephone line jack and external telephone jack on the back of the machine are not connected inversely. e-Manual → Setting Up the Machine → Specifying Initial Settings for the Fax Functions and Connecting the Telephone Cable Make sure that the line type (dial or push) specified in the menu matches the type of line connected to the machine. “Select Line Type” (→P.6-24) Make sure that the telephone line is not receiving interference from nearby devices such as a microwave oven. This may affect the status of the telephone line. If You Cannot Solve a Problem See “Troubleshooting” in the e-Manual, then solve the problem. 9-15...
  • Page 164: When A Power Failure Occurs

    When a Power Failure Occurs The machine cannot be used while the power supply is cut off. When there is a power failure, you can or cannot perform the following fax operations. • You cannot send or receive faxes. • You may not be able to make a call using the external telephone, depending on your telephone system. • You may be able to answer a call using the external telephone, depending on your telephone system. IMPORTANT To save documents in memory when the power supply is cut off If the power is lost due to a power failure or the power cord is accidentally unplugged, data can be stored in memory for approximately five minutes so you can back it up.
  • Page 165: Printing Results Are Not Good

    When a problem occurs that is not suggested in this manual or the e-Manual, or a problem persists if you follow the instructions, or you cannot determine the nature of the problem, contact your local authorized Canon dealer. Paper Curls Try one of the following to solve the problem.
  • Page 166: Paper Creases

    Paper Creases Try one of the following to solve the problem. <Cause 1> The paper stack is not loaded correctly. Load the paper stack is not loaded correctly. Solution “Loading Paper” (→P.2-9) <Cause 2> Damp paper is used. Replace the paper stack with new unopened one. Solution “Supported Paper Types” (→P.2-6) <Cause 3> The paper type loaded is not appropriate. Make sure that the number of sheets or the paper type loaded in the paper cassette or multi-purpose tray (manual feed Solution slot) meets the paper specifications. “Supported Paper Types” (→P.2-6) <Cause 4> There is a foreign object inside the machine. Solution Remove the foreign object from the machine.
  • Page 167: Toner Smudges And Spatters Appear Around Text And Images

    Toner Smudges and Spatters Appear around Text and Images Perform following procedure. <Cause> The paper type loaded is not appropriate. Make sure that the number of sheets or the paper type loaded in the paper cassette or multi-purpose tray (manual feed Solution slot) meets the paper specifications. “Supported Paper Types” (→P.2-6) The Bottom Edge of Paper or Following Paper Has Smudge Marks Perform following procedure. <Cause> A document with no margins was printed. Data is printed with a margin of 1/4" (5 mm) (3/8" (10 mm) for envelopes). Provide a margin around the data.
  • Page 168: Data Is Printed Diagonally

    Data Is Printed Diagonally Try one of the following to solve the problem. <Cause 1> Printed on curled paper. Solution Flatten curls and print again. <Cause 2> The positions of the paper guides does not fit to paper. Align the paper guides securely against the edges of the paper. If the paper guides are too loose or too tight, paper is not fed properly. Solution <Cause 3> Printing from the multi-purpose tray (manual feed slot) Solution Load paper in the paper cassette.
  • Page 169 If the machine makes strange noises or emits smoke or an odd odor Turn OFF the power switch immediately, disconnect the power cord, and contact the Canon Customer Care Center. • Place of purchase Do not attempt to disassemble or repair the machine • Nature of problem...
  • Page 170 If the machine makes strange noises or emits smoke or an odd odor Turn OFF the power switch immediately, disconnect the power cord, and contact the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.
  • Page 171 Chapter Registering/Setting the Various Functions You can set or change machine functions from the setting menu according to your purpose. Setting Menu List 10-2 Printing a User Data List 10-2 Contents of the Setting Menu 10-2 10-1...
  • Page 172 Setting Menu List Printing a User Data List Select <User Data List> using [ ] or [ ] and To see the contents of current settings, print out user’s data list. press [OK]. Keys to be used for this operation Report Print Report Lists Address Book List User Data List Communication Manage Make sure that paper is loaded in the paper source and press [OK].
  • Page 173 Address Book Menu <How to display> <How to display> Press [FAX] or [SCAN]. Press [Address Book]. Press [Menu]. The setting menu is displayed. The address book is displayed. Press [ ] to select [ ], and then press [OK]. Keys to be used for this operation Keys to be used for this operation Coded Dial Network Settings...
  • Page 174 Continues from the previous page Continues from the lower left Preferences Use IPv4 Host/Domain - Host Name Sound Volume Control CD-ROM - Domain Name Fax Tone DNS Dynamic Update Settings - Fax Volume: 1 to 3 Ring Tone - Register Manual Address: Off, On - Register Stateful Address: Off,On - Register Stateless Address: Off, On - Ring Tone Volume: 1 to 3...
  • Page 175 Continues from the previous page Continues from the lower left Timer Settings TX Function Settings P.6-23 Change Defaults ・ Settings marked with* cannot be imported or exported via the Remote UI. Register Unit Name (Fax) Time & Date Settings P.1-14 ECM TX YYYY MM/DD Date Display Type...
  • Page 176 Continues from the previous page Continues from the lower left USB Direct Print Settings System Settings ・ Settings or values with "* " mark appear only in MF8380Cdw. Change Defaults ・ Settings marked with "* " cannot be imported or exported via the Remote UI. CD-ROM ・...
  • Page 177 Continues from the previous page Reports Display Job History CD-ROM <How to display> Press [Report]. USB Device On/Off The report output menu is displayed. CD-ROM Keys to be used for this operation Memory Media Storage On/Off CD-ROM USB Direct Print On/Off CD-ROM Secure Print Settings* CD-ROM...
  • Page 178 10-8...
  • Page 179 Chapter Appendix This section describes the specifications of the machine and information for Macintosh users. Main Specifications 11-2 Machine Specifications 11-2 Wireless LAN Specification 11-2 Copy Specifications 11-2 Printer Specifications 11-3 Scanner Specifications 11-3 Fax Specifications 11-3 Telephone Specifications 11-4 Transmission Specifications (MF8380Cdw Only) 11-4 Cassette Feeding Unit-V1 (optional) (MF8380Cdw Only) 11-4 For Macintosh Users 11-5 Displaying Driver Guides...
  • Page 180: Main Specifications

    Main Specifications Machine Specifications Machine Specifications Temperature: 50 to 86°F (10 to 30°C) Environmental Humidity: 20% to 80% RH (no Machine Specifications Conditions condensation) Type Personal Desktop Color Compatibility Full Color 120 to 127 V, 60 Hz (Power requirements Gradation 256 gradations Power Supply differ depending on the country in which Acceptable you purchased the product.) “Supported Document Types” (→P.2-2) Documents • MF8380Cdw Acceptable Paper Maximum: 1,200 W or less “Supported Paper Types” (→P.2-6) Stock Average consumption during standby mode: Approx. 23 W Printable Range “Printable Area” (→P.2-8) Average consumption during sleep mode: Scan Range “Scan Area” (→P.2-2) Approx. 1.4 W (Approx. 2.2 W by Wireless Connections) When the main power switch is turned Wireless LAN Specification...
  • Page 181: Printer Specifications

    Scanner Specifications Copy Specifications • MF8380Cdw Platen glass (Color): 16 seconds or less Scanner Specifications Platen glass (B/W): 16 seconds or less Feeder (Color): 17 seconds or less Type Color scanner Feeder (B/W): 17 seconds or less First Copy Time (Letter) • Platen glass: up to 8 1/2" x 11 5/8" • MF8080Cw (216 mm x 297 mm) Platen glass (Color): 29 seconds or less Maximum Scan Size • Feeder: up to 8 1/2" x 14" Platen glass (B/W): 23 seconds or less (216 mm x 356 mm) Feeder (Color): 29 seconds or less Feeder (B/W): 23 seconds or less • Optical resolution Platen glass: up to 600 x 600 dpi * The copy speed on Letter size plain paper on one-side printing Scan Resolution Feeder: up to 300 x 300 dpi is measured during continuous copying. Copy speeds vary • Software interpolation resolution depending on the paper type and size, as well as the paper feeding 9600 dpi x 9600 dpi direction. Copy speeds on smaller paper sizes may be slower.
  • Page 182: Telephone Specifications

    Cassette Feeding Unit-V1 (optional) Fax Specifications (MF8380Cdw Only) • Automatic reception • Manual reception Receiving • Remote reception by telephone (Default Cassette Feeding Unit-V1 (optional) ID: 25) • Send Results Paper Capacity 250 sheets (16 to 24 lb Bond (60 to 90 g/m • Transmission management report (By Reports Available Paper “Supported Paper Types” (→P.2-6) default, auto output every 40 destinations) • RX Results Power Supply From main unit Dimensions 17" x 17 7/8" x 4 1/8" (430 mm x 454 mm x Telephone Specifications (W x L x H) 102 mm) Weight Approx. 8.8 lb (4 kg) Telephone Specifications...
  • Page 183: For Macintosh Users

    For Macintosh Users In this manual, methods to operate in the Windows environment are explained as examples. To view how to use printer drivers or utilities for Macintosh, see the following driver guides (HTML files) or driver help systems. Function Object Reference • Starter Guide Installing the Printer Driver • Mac UFR II Printer Driver Installation Guide Print function Printing • Mac UFR II Printer Driver Installation Guide Using each feature • Printer Driver’s Help • Starter Guide Installing the Fax Driver • Mac Fax Driver Installation Guide Fax function Sending a fax • Mac Fax Driver Installation Guide Using each feature • Fax Driver’s Help • Starter Guide Installing the Scanner Driver • Mac Scanner Driver Guide Scan function Scanning (Setting the MF Toolbox or ScanGear MF) • Mac Scanner Driver Guide Displaying Driver Guides ●...
  • Page 184 I n d e x Auxiliary tray ............ 1-4 Date Settings ............ 1-14 Density Copy ................... 3-5 Fax ..................6-3 Disclaimers .............. xx Canceling Display ............... 1-8 Copy Jobs ............... 3-3 Display Messages ............9-9 Fax Jobs ................6-7 LCD (Standby Mode) ..........1-8 Print Jobs .................
  • Page 185 Forwarding ..............6-16 History................6-21 Macintosh.............. 11-5 Fax mode .............. 1-8 Main Specifications .......... 11-2 Fax Settings ............ 6-23 Feeder ................ 1-2 Cassette Feeding Unit-V1 Specifications... 11-4 Front cover ............... 1-2 Copy specifications..........11-2 Fax Specifications............ 11-3 Machine Specifications ........11-2 Printer Specifications ..........11-3 Scanner Specifications ........
  • Page 186 Paper guides .......... 1-4, 1-5 Platen glass .............. 1-2 Telephone Equipment ......... xvi Power socket ............ 1-3 Telephone line jack .......... 1-3 Power Supply ............ xiii Time Settings ............ 1-14 Requirements ............... xvii Toner Cartridges Power switch ............ 1-2 Printable Area ............ 2-8 Checking the Toner Level ........8-7 Printing a User Data List ........ 10-2 Handling ................8-6 Printing from a Computer ........ 4-1 Replacing ................
  • Page 188 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON EUROPA N.V. Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD.

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