Chapter 4: Appendix; Troubleshooting - CNET CWP-905 User Manual

Chapter 4: APPENDIX

4.1 Troubleshooting

If you encounter any problem when you're using this wireless network card, don't panic! Before
you call your dealer of purchase for help, please check this troubleshooting table, the solution
of your problem could be very simple, and you can solve the problem by yourself!
Scenario
I can't find any wireless access
point / wireless device in 'Site
Survey' function.
Nothing happens when I click
'Launch config utilities'
I can not establish connection
with a certain wireless access
point
Solution
1. Click 'Rescan' for few more times and see if you can
find any wireless access point or wireless device.
2. Please move closer to any known wireless access
point.
3. 'Ad hoc' function must be enabled for the wireless
device you wish to establish a direct wireless link.
4. Please adjust the position of network card (you may
have to move your computer if you're using a
notebook computer) and click 'Rescan' button for
few more times. If you can find the wireless access
point or wireless device you want to connect by
doing this, try to move closer to the place where the
wireless access point or wireless device is located.
1. Please make sure the wireless network card is firmly
inserted into your computer's PCI slot. If the Ralink
configuration utility's icon is black, the network card
is not detected by your computer. Switch the
computer off and insert the card again. If this doesn't
work, contact the dealer of purchase for help.
2. Reboot the computer and try again.
3. Remove the driver and re-install.
4. Contact the dealer of purchase for help.
1. Click 'Connect' for few more times.
2. If the SSID of access point you wish to connect is
hidden (nothing displayed in 'SSID' field in 'Site
Survey' function), you have to input correct SSID of
the access point you wish to connect. Please
contact the owner of access point to ask for correct
SSID.
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