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en Troubleshooting
Fault
"E:35 / -10"
lights up.
flashes.
All other error codes.
The appliance is not
working.
60
Cause and troubleshooting
Call the after-sales service.
▶
→ "Customer Service", Page 71
The detergent drawer has not been pushed in as far
as it can go.
Push the detergent drawer in as far as it will go.
▶
The pump unit is not inserted.
Insert the pump unit into the detergent drawer.
1.
→ "Cleaning the detergent drawer", Page 50
Push the detergent drawer in as far as it will go.
2.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
▶
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
If intelligent dosing is activated, reduce the basic
▶
dosage → Page 44.
If you dose manually, reduce the amount of deter-
▶
gent for the next washing cycle with the same load.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 41
▶
Water level is too high.
Start the Drain programme.
▶
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press
to start the programme.
4.
Door is not closed.
Close the door.
1.
Press
to start the programme.
2.
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 71
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
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