Returns And Damaged Products; What Happens After I Have Requested A Return - CAMBRIONIX SuperSync15 User Manual

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Table Of Contents

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If you wish to return or fix a damaged product first look at the terms on our website

Before a product is returned please contact support using the methods detailed in the

What do I do if my order arrives and something the

If you have received your order in a damaged box and/or the product has physical

damage please contact Cambrionix Customer Support. Please provide photos of the

If an item in your order does not have physical damage but is not functioning properly or

will not power on, please contact Customer Support and provide as much information as

Please include photos of the damaged box and product when contacting Customer

Note: If you have received your order in a damaged box and the damage was indicated to the

If you have not purchased the Product(s) direct from Cambrionix please contact the

Once you have notified Cambrionix of your return, Cambrionix will arrange for the

collection of the product(s), or provide instructions and details for you to return the

When returning your product(s), please only send back the items that were advised

Return your product(s) in the original packaging where you can. Where original packaging

is not available, use suitable packing methods, which will ensure that the product cannot

be subject to impact damage. i.e. double-walled cardboard box with 50mm of soft

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