Troubleshooting; General Guidelines - Kyocera FS-1030D Operation Manual

General Guidelines

The printer will not print
from the computer
Print quality is poor
Paper is jammed
The indicators are off and
the fan is not working
The printer prints a status
page but data from the
computer is not being
printed
OPERATION GUIDE

5 Troubleshooting

The table below provides basic solutions for problems you may encounter
with the printer. We suggest you consult this table to troubleshoot the
problems before calling for service.
Symptom
Check the
Check if a status page can be
printed.
Check the indicators display in
a recognised combination,
refer to page 2 for further
information.
Check the power cable.
Check the power switch is in
the On (I) position.
Check program files and
application software.
Check the interface cable.
If the problem persists or cannot be corrected, please contact your service
technician.
Check Items
indicator.
Corrective Action
Using the information on page 2
check if an error has occurred and
clear the error.
If the status page was printed
successfully, there may be a
problem with the connection to the
computer. Refer to page 11 and
check the connection.
Turn the power switch Off (O) and
then On (|) again. Submit the print
job again.
Refer to page 22 for information.
Refer to page 22 for information
on jam clearance.
Connect both ends of the power
cable securely. Try replacing the
power cable. Refer to page 12 for
information.
Refer to page 12 for information.
Try printing another file or using
another print command. If the
problem occurs with a specific file
or application, check the printer
settings for that application.
Connect both ends of the interface
cable securely. Try replacing the
printer cable. Refer to for page 11
information.
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