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Warranty
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Empire electric fireplace. This
limited warranty applies only to purchases
made in any of the 50 States of the USA
(and the District of Columbia) except for
Hawaii and Alaska. This limited warranty
applies to the original purchaser of the
product only and is not transferable.
Products excluded from this limited war-
ranty
Products purchased in Hawaii or Alaska
are not covered by this limited warranty.
Products purchased in these States are
sold AS IS without warranty or condition
of any kind (including, without limitation,
any implied warranties or conditions of
merchantability or fitness for a particular
purpose) and the entire risk of as to the
quality and performance of the products is
with the purchaser, and in the event of a
defect the purchaser assumes the entire
cost of all necessary servicing or repair.
What this limited warranty covers and for
how long
Products, other than fireplace surrounds
(mantels) and trims, covered by this
limited warranty have been tested and
inspected prior to shipment and, subject
to the provisions of this warranty, Empire
warrants such products to be free from
defects in material and workmanship for a
period of 2 years from the date of the first
purchase of such products.
Empire fireplace surrounds (mantels) and
trims covered by this limited warranty have
been tested and inspected prior to ship-
ment and, subject to the provisions of this
warranty, Empire warrants such products
to be free from defects in material and
workmanship for a period of 1 year from
the date of first purchase of such products.
The limited 2 year warranty period for
products other than fireplace surrounds
(mantels) and trims and the limited 1 year
warranty period for fireplace surrounds
(mantels) and trims also applies to any
implied warranties that may exist under
applicable law. Some jurisdictions do not
allow limitations on how long an implied
warranty lasts, so the above limitation may
not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Empire or its authorized service rep-
resentatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation, im-
proper maintenance or handling, or opera-
tion with an incorrect power source.
What you must do to get service under
this limited warranty
If you have a service or repair question,
please contact your dealer. Please have
proof of purchase, catalogue/model and
serial numbers available when calling.
Limited warranty service requires a proof
of purchase of the product.
What Empire will do in the event of a de-
fect
In the event a product or part covered by
this limited warranty is proven to be defec-
tive in material or workmanship during (i)
the 2 year limited warranty period for prod-
ucts other than fireplace surrounds (man-
tels) and trims, and (ii) the 1 year limited
warranty period for surrounds (mantels)
and trims, you have the following rights:
• Empire will in its sole discretion either
repair or replace such defective product
or part without charge. If Empire is un-
able to repair or replace such product
or part, or if repair or replacement is
not commercially practicable or cannot
be timely made, Empire may, in lieu of
repair or replacement, choose to refund
the purchase price for such product or
part.
• Limited warranty service will be per-
formed solely by dealers or service
agents of Empire authorized to provide
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