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Konica Minolta Magicolor 2400W Warranty Exchange Manual page 17

Konica minolta magicolor 2400w: warranty
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Repack the Original Printer
In the Americas, clearly write the RMA (Return Merchandise
Authorization) number you received from your customer support
representative on the outside of the carton before calling the
shipper for pickup.
If the RMA number is not prominently visible on the outside
of the return carton, we will not accept receipt.
Ship the printer, using the shipper and shipping label provided
with the exchange printer.
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