Canon WFT-E8A Instruction Manual page 130

Responding to Error Messages
63: Wireless LAN authentication failed
Are the transmitter and the access point set to use the same

authentication method?
The transmitter supports the following authentication methods:

[Open system], [Shared key], and [WPA/WPA2-PSK] (p.27).
Are the transmitter and the access point set to use the same

encryption key for authentication?
The setting is case-sensitive, so check upper- and lower-case

characters. Make sure that the correct encryption key for
authentication is entered on the transmitter (p.32).
If filtering by MAC address is active, is the MAC address of the

transmitter used registered at the access point?
Register the MAC address (p.116) of the transmitter at the access

point.
64: Cannot connect to wireless LAN terminal
Are the transmitter and the access point set to use the same

encryption method?
The transmitter supports the following encryption methods: WEP,

TKIP, and AES (p.27).
If filtering by MAC address is active, is the MAC address of the

transmitter used registered at the access point?
Register the MAC address (p.116) of the transmitter used at the

access point.
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