Troubleshooting - Breville AquaStation Chilled + Hot Instruction Book

Troubleshooting

PROBLEM/Error Code
Displayed on Screen
Slow water flow rate
Small amounts of black
particles in water tank
START/STOP
Button does not respond
Leakage from water tank
Odd taste of the water
"FILTER RESET" flashing
on LCD screen.
LO
HI
E03
E04
E05
E06
If you cannot remedy problems by using the troubleshooting chart above, contact Breville Customer Service.
POSSIBLE CAUSE
•
Aging of pump or inlet at the
base of the unit is clogged
•
These are small pieces of carbon
from the filter. These carbon
particles are food grade and are
not harmful. They will not impair
the performance of your filter
or unit.
•
The unit is not connected to the
power
•
The water tank is filled beyond
the maximum water level
•
Tank is not firmly pushed into
position
•
The filtered water is not used for
a long time
•
The filter has reached end of life
•
Filter needs to be changed or
filter reset has not been actioned
•
Water temperature in water tank
less than 5 °C
•
Water temperature in water tank
is higher than 40 °C
•
Heating element malfunction
•
Dry boil protection
•
Cooling Tank NTC open or short
•
Altitude Sensor Failure
WHAT TO DO
•
Contact Breville Customer Service
•
Flush your water unit and water filter
cartridge. Refer to 'Flushing the Breville
AQUASTATION™' (page 12) and
'Preparing the Activ360 Filter' (page 12)
NOTE: Some carbon fibre residual may
still be present after flushing the water
unit and filter.
•
Plug in to a usable power outlet and turn
power on.
•
Ensure water is only up to the MAX
water level marking. If leakage
continues, please contact Breville
Customer Service
•
Replace the water tank, pressing down to
ensure that it is properly positioned and
attached to the unit
•
Discard the remaining water in the
water tank and refill with fresh tap water.
Depending on the length of time, the
filter may require flushing again.
•
Replace with new filter
•
Change the filter if required, turn the
FUNCTION dial until the indicator on
the LCD screen reaches the FILTER
RESET function and press ADJUST/
SET button once to reset.
•
Fill water between 5 °C to 40 °C
•
Fill water between 5 °C to 40 °C
•
Contact Breville Customer Service
•
Turn the unit off at the power and
Contact Breville Customer Service
•
Contact Breville Customer Service
•
You can continue to use the appliance,
however, contact Breville Customer
Service as a change in altitude will
impact performance.
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