Troubleshooting - Breville BES876 Instruction Book

Troubleshooting

PROBLEM
The machine is on
but ceases to operate
Water does not flow
from the group head
No hot water
Grinder time out
Grinding for a
very long time
Will not grind
/ grind stops
Pressure Gauge is
not working
Auto time
not adjusting
28
POSSIBLE CAUSES
•
Machine is too hot.
•
Machine has not reached
operating temperature.
•
Water tank is empty.
•
Water tank is not fully
inserted and locked into
position.
•
Water tank is empty.
•
The coffee grind is very fine.
•
Chute is blocked.
•
Out of beans.
•
Hopper not locked (dose light
flashing back and forth).
•
Portafilter not fully inserted in
the grinding cradle.
•
Lever is too low and the tamp
blocks the chute.
•
Coffee build-up stopping
portafilter insertion.
•
Incorrect dose or not enough
coffee in the filter basket.
•
Using coffee beans beyond
expiry date.
•
Machine in 'Manual' mode.
•
In 'Top-up' mode.
WHAT TO DO
Turn machine off. Wait for 30-60 minutes
and turn machine back on. If problem persists,
call Breville Consumer Support.
Allow time for the machine to reach operating
temperature.
Fill water tank.
Push water tank in fully and lock latch closed.
Fill water tank.
Clean out grinder using provided cleaning tool.
Refer to 'Cleaning Conical Burrs' under
Care & Cleaning.
Clean chute using provided cleaning brush.
Refer to 'Cleaning Conical Burrs' under
Care & Cleaning.
Add more beans.
Lock hopper.
Fully insert the portafilter and see the DOSE
light button illuminates.
Raise lever fully to home position.
Clean grinding cradle with brush.
Use dual wall baskets or use a finer grind
size setting. If problem persist, call Breville
Consumer Support.
Use freshly roasted coffee beans with a 'Roasted
On' date and consume between 5-20 days after
that date.
Press the MANUAL DOSE dial to return to
auto mode.
Do not remove the portafilter until grind has
completed and ideal dose is reached.