Table of Contents
Advertisement
Troubleshooting
PROBLEM
Water does not flow
from the group head.
No hot water.
Espresso only drips
from the portafilter
spouts or not at all.
Water doesn't come
through (the machine
makes loud noise).
POSSIBLE CAUSES
Water tank is empty.
Water tank is not fully inserted and
locked into position.
Machine needs to be descaled.
Coffee is ground too finely and/
or too much coffee in filter basket
and/or over tamping and/or filter
basket is blocked.
Coffee is ground too finely.
Too much coffee in the filter basket.
Coffee tamped too firmly.
Water tank is empty.
Water tank is not fully inserted and
locked into position.
The filter basket may be blocked.
Machine needs to be descaled.
Water tank is empty or water level
is below MIN.
There is an error on purging
setting.
Dosing Funnel
the
EASY SOLUTION
Fill tank.
Push water tank down completely to
lock into place.
Perform descale cycle.
See below, 'Espresso only drips from the
portafilter spouts or not at all'.
Use slightly coarser grind.
Refer to 'Setting the Grind Size' under
; and 'Over Extraction'
Functions
under
section.
Tips
Lower dose of coffee.
Refer to 'Dosing' under
and 'Over Extraction' under
section.
Tips
After tamping, trim the coffee dose
using the Razor™ dose trimming tool.
Tamp between or 10–15kgs of pressure.
Fill tank.
Push water tank down completely to
lock into place.
Use the pin on the end of the provided
cleaning tool to unblock the hole(s).
If the hole(s) remain blocked, dissolve
a cleaning tablet in hot water and
soak filter basket and portafilter in
solution for approx. 20 minutes.
Rinse thoroughly.
Perform descale cycle.
Fill tank.
Perform factory reset ('Settings' >
'Factory Reset').
54
™
Functions
27
Advertisement
Table of Contents
