Factory Defaults Reset; Communicator Reset/Update; Firmware Update - DSC neo Power Series Installation Manual

Signal CSQ Yellow
Strength Level LED
Radio
Not N/A N/A
Ready
No
0 ON
Signal
Flashing
1 Bar 1 - 4 See
Note
2 Bars 5 - 6 OFF
3 Bars 7 - 10 OFF
11-
4 Bars OFF
13
5 Bars 14 + OFF
NOTE: The communicator will indicate cellular trouble (yellow LED = 5 flashes) if the calculated average CSQ
Level is 4 or less.
Network Activity LEDs - Red and Green (TL2803G(R)E/TL280LE(R) only)
Ethernet Activity
: Red LED will blink quickly once for transmit, or twice for receive.
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Cellular Activity
: Green LED 2 will blink quickly once for transmit, or twice for receive
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Factory Defaults Reset

Restore the programming options for the communicator to the factory settings by installing a hardware jumper. Per-
form the following steps to reset the communicator:
NOTE: A jumper is required on AUDIO/DEFAULT pins 4 and 5 to reset the hardware values.
1.
Remove panel front cover.
2.
Locate the AUDIO/DEFAULT 5 pin connector on the communicator board (see Figure 3).
3.
Apply a jumper to short the hardware default pins 4 and 5.
4.
Remove AC and DC power from the panel and then reapply power to the panel.
5.
Wait until the two green LEDs on the communicator begin flashing rapidly.
6.
Remove the jumper from the hardware default pins 4 and 5 (green LEDs will stop flashing).
7.
Replace the panel cover.
NOTE: The communicator has now been reset to the factory default values.

Firmware Update

The firmware of the device can be updated over cellular or Ethernet (remote or local updating):
When the firmware update begins, all 4 LEDs are ON.
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During the firmware update process, the LEDs will cycle in a chaser pattern.
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During the firmware update process, the chaser pattern will briefly pause and resume again. This indicates firm-
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ware verification check has passed, and application update will begin.
After a successful update, the unit will automatically restart.
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If the update fails, all 4 LEDs will flash ON, then OFF together at 1 second intervals.
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NOTE: If the firmware update fails, restart the communicator by cycling power. For persistent update failures, con-
tact technical support for assistance.
Table 9: Radio Signal Strength
Green Green
LED 2 LED 1
Alternate Alternate
Flashing Flashing
OFF OFF
OFF Flashing
OFF Flashing
OFF ON -99 ~ -93
Flashing ON -91 ~ -87
ON ON

Communicator Reset/Update

Signal
Level
dBm
If this status persists and the yellow LED shows 5
flashes, confirm that the SIM card is active.
N/A
Confirm cellular service is active in area.
Relocate panel or install external antenna.
-113 or
Check all antenna connections.
less
-111 ~ -
105
Relocate panel or install external antenna if
yellow trouble LED shows five flashes.
-103 ~ -
101
Location is OK. Cellular signal strength is greater
than CSQ 7.
-85 and
higher
17
Action Required