Problems With Pc Software - Panasonic KX-FM89BX Service Manual

Applications
Troubleshooting

2.4.4. PROBLEMS WITH PC SOFTWARE

2.4.4.1. GENERAL
PROBLEM
I cannot open a TIFF file.
I cannot send a fax from the PC at
the specified time.
The date and time that prints on
the top of each page sent from the
PC is incorrect.
I do not know how to move the
PANA LINK main panel, because
there is no title bar.
I do not know whether the PANA
LINK main panel is active or not.
A quick tip does not appear when
I hold the mouse pointer over a
button in the PANA LINK main
panel, although I have set to
display this.
The telephone number set in the
main panel display disappears,
and the display shows [For
storing a phone or fax number.]
explanation of the button and so
on.
The PANA LINK main panel
disappears.
Common problems
Problems with transmission
Problems with reception
Problems with scan and copy
Problems with connection
Problems about the display of errors
You must change the compression format of the file. For example,
to convert an image using WANG Imaging, proceed as follows
1. Click on [Start], point to [Programs] -- [Accessories], then click [Imaging].
2. Open the TIFF file that you cannot open in [Viewer] of PANA LINK.
3. Open the [Page] menu, and click [Convert].
--The [Convert] dialogue box appears.
4. Click the [Compression] tab, then choose [CCITT Group 3 (1d) Modified Huffman] from
Compression drop-down list.
5. Click [OK].
--The file´s compression format is changed.
The date and time of the PC may be set incorrectly. Adjust it.
cannot be set correctly, consult your PC supplier.
The date and time of the PC may be sent incorrectly. Adjust
cannot be set correctly, consult your PC supplier.
Point to an area with no buttons and drag to the desired space.
The brightness of the main panel display shows you whether
the PANA LINK main panel is active.
<Active -- bright, Non active -- dark>
If the PANA LINK main panel is non-active, the quick tip does
appear. Confirm again after making the PANA LINK main panel
by clicking anywhere on it.
The quick tip is displayed. Move the mouse cursor out of the
LINK main panel. If you do not need quick tips, open the [Setup]
dialogue and select [OFF] of [Quick Tip] in [System] tab.
Look in the task tray (in the task bar). If you do not find the
LINK icon, it is closed. If you find the icon, the PANA LINK main
is just minimised or reduced to an icon. / Double-click the icon
task tray or open the menu by right-clicking the fax icon and select
[Restore].
118
Functions
CAUSE & REMEDY