Chapter 3 — Troubleshoot and Maintain the Printer
About Firmware Upgrades
Upgrade Firmware Using PrintSet
Clean the Printer
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Intermec periodically offers firmware upgrades for the printer. Before
upgrading your printer, you need to download the upgrade files from
the Intermec website at www.intermec.com.
To upgrade your printer firmware, use PrintSet 5.1 or later through a
USB connection to your host PC.
You can connect your printer to a desktop PC through a USB
connection and use PrintSet 5.1 or later to upgrade firmware.
1 Connect your printer to a desktop PC with a USB cable.
2 Download and install Intermec PrintSet 5.1 or later from the
Intermec website at www.intermec.com.
3 Use the PrintSet online help to add your printer to PrintSet and
upgrade your printer firmware.
Cleaning the printhead on a regular basis is important for the life of
the printhead and for the print quality. You should clean the
printhead each time you replace the media.
Caution: Never use hard or sharp tools to peel away stuck labels
or other material. The printhead is delicate and can easily be
damaged.
1 Turn the printer off.
2 If necessary, disconnect the printer from power.
PR2 and PR3 Mobile Receipt Printer User Manual