Intermec PR2 User Manual
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Intermec PR2 User Manual

Mobile receipt printer
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Mobile Receipt Printer
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  • Page 1 PR 2 |PR 3 Mobile Receipt Printer User Manual...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2012 by Intermec Technologies Corporation. All rights reserved.

  • Page 3: Table Of Contents

    About the PR2 and PR3 ........
  • Page 4 Printer Specifications ............30 PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 5: Before You Begin

    Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

  • Page 6: Global Services And Support

    Promptly dispose of used battery pack according to the instructions. Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec website at www.intermec.com and click Support > Returns and Repairs > Warranty.

  • Page 7: Send Feedback

    TechnicalCommunications@intermec.com. Telephone Support In the U.S.A. and Canada, call 1-800-755-5505. Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec website, click About Us > Contact Us. Who Should Read This Manual This user manual is for the person who is responsible for configuring, operating, and maintaining the PR2 and PR3 printers.

  • Page 8: Patent Information

    6,189,788; 6,203,131; 6,210,054; 6,232,994; 6,283,651; 6,345,920; 6,350,071; 6,462,765; 6,505,982; 6,585,437; 6,618,162; 6,665,089; 6,685,371; 6,732,451; 6,791,591; 6,802,659; 7,245,227; 7,274,384; 7,324,125; 7,329,449; 7,338,914; 7,450,265. There may be other U.S. and foreign patents pending. viii PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 9: About The Printers

    About the Printers This chapter introduces the PR2 and PR3 printers and includes descriptions of printer features and basic operation.

  • Page 10: About The Pr2 And Pr3

    Full-speed USB device port for connecting to a desktop PC • • A wide range of accessories Printer Features Use this illustration to familiarize yourself with the PR2 and PR3. Status icons Power button Print button Status LEDs Power and...

  • Page 11: About The Status Leds And Icons

    Blinking blue: Printer is on but not ready (connected to a power source but no battery installed, or there is a critical error) • Off: Printer is not ready (Off or in Deep Sleep mode) PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 12 Note: While you use the printer, the LEDs and icons also turn on, turn off, or blink in different combinations to indicate additional status information, such as power mode or firmware upgrade status. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 13: About The Buttons

    You can also press and release the buttons in different sequences for different durations to perform additional printer operations, such as change power mode or print a test label. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 14: About The Battery

    100 °C (212 °F), or incinerate. Dispose of used batteries promptly. Keep away from children. Install the Battery 1 Swing the belt clip so that it does not block the battery compartment. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 15: How To Charge The Battery

    Battery Installed? Time AC Adapter 4 hours DX2 Dual Dock or DX4 Quad Dock Yes 6 hours 6 hours AE38 Vehicle Power Adapter 4 hours For more information, see the charging accessory instructions. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 16: About Printer Power Modes

    (default). For more information, see the ESC/P Command Reference Manual. • CSim (CPCL command language simulator). For more information, see the CSim Command Reference Manual. • XSim (ExPCL command language simulator). For more information, see the XSim Command Reference Manual. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 17: Set The Command Language Using Printset

    PrintSet 5.1 or later to set the command language. 1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.1 or later from the Intermec website at www.intermec.com. 3 Use the PrintSet online help to add your printer to PrintSet and set the command language.
  • Page 18 3 Drop in a new roll of media. Make sure to orient the media roll so that the media curls toward the media door. 4 Close the media door. Make sure you press down on the door until it snaps shut. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 19: Read Magnetic Stripe Information

    2 Quickly slide the card through the MSR, in either direction. When the card is successfully read, the MSR LED blinks green three times. The Connectivity icon blinks white while the data is transferred. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 20: Printer Options And Accessories

    DX2 Dual Dock and Use these modular charging bases with the: DX4 Quad Dock • PR2 or PR3 printer cup to charge batteries when they are installed in the printer. • printer battery cup to charge one or two batteries.

  • Page 21: Connect And Configure The Printer

    Connect and Configure the Printer This chapter explains how to connect the PR2 and PR3 printers to a desktop PC or USB device. This chapter also describes how to configure printer settings.

  • Page 22: About Printer Drivers

    Note: You must install printer drivers on your desktop PC before physically connecting your printer to your PC. Install Printer Drivers Use Intermec InterDriver to install printer driver software on your desktop PC. InterDriver is available from the Intermec website. 1 Open a web browser and go to www.intermec.com.

  • Page 23: Connect The Printer With Usb

    Connect the Printer with USB The printer supports USB connections to a desktop PC. Note: You must use Intermec InterDriver to install the appropriate driver software on your PC use a USB connection to a Windows PC. 1 Connect a USB cable from the USB device port on the printer to a USB port on the desktop PC.

  • Page 24: Configure Bluetooth Communications Using Printset

    Bluetooth Device Address (BDA) bar code label on the bottom of your printer. Note: If the bar code is not readable, you can use the Intermec EasySet™ Configuration Utility to create a scannable bar code from your printer BDA.

  • Page 25: Configure The Printer

    PrintSet 5.1 or later to configure your printer. 1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.1 or later from the Intermec website at www.intermec.com. 3 Use the PrintSet online help to add your printer to PrintSet and configure printer settings.
  • Page 26 Chapter 2 — Connect and Configure the Printer PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 27: Troubleshoot And Maintain The Printer

    Troubleshoot and Maintain the Printer This section explains how to troubleshoot and maintain the PR2 and PR3 printers.

  • Page 28: Call Product Support

    If you still need help after visiting Knowledge Central, call Product Support. To talk to an Intermec Product Support representative in the U.S.A. or Canada, call: 1-800-755-5505 Outside the U.S.A. and Canada, go to www.intermec.com...

  • Page 29: Printer Configuration And Serial Numbers

    PrintSet 5.1 or later to get printer information. 1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.1 or later. a Go to the Intermec website at www.intermec.com.

  • Page 30: About The Printer Test Label

    Distance Printed Total System Information Model Printer Config Number Printer Serial Number Firmware Version Active Command Language Printing Resolution Flash Memory Total Flash Available RAM Total RAM Available Hardware Installed USB Host PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 31: Print A Test Label

    Power button. The blue Intermec Ready-to-Work indicator starts to blink. 3 Continue to hold the buttons until the Ready-to-Work indicator stays on solid (about 15 seconds). The printer prints a test label. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 32: Problems And Possible Solutions

    Adjust the print contrast. Parts of the print out are Clean the printhead. missing. The Magnetic Stripe The card was not successfully read. Try swiping Reader LED flashes red the card again. one time. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 33: How To Restore Default Settings To The Printer

    1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.1 or later from the Intermec website at www.intermec.com. 3 Use the PrintSet online help to add your printer to PrintSet and restore the default settings to your printer.

  • Page 34: About Firmware Upgrades

    PrintSet 5.1 or later to upgrade firmware. 1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.1 or later from the Intermec website at www.intermec.com. 3 Use the PrintSet online help to add your printer to PrintSet and upgrade your printer firmware.

  • Page 35: Replace The Platen Roller

    If the platen roller becomes worn or damaged, you need to replace it. 1 Turn the printer off. 2 If necessary, disconnect the printer from power. 3 Lift both media release latches to open the media door. PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 36 Chapter 3 — Troubleshoot and Maintain the Printer 4 Carefully pry the platen roller out of the media door. 5 Install the new platen roller. PR2 and PR3 Mobile Receipt Printer User Manual...

  • Page 37: Specifications

    Specifications...

  • Page 38: Printer Specifications

    Charging Temperature: 0 °C to 40 °C (32 °F to 104 °F) Operating Humidity: 20% to 85% non-condensing Storage Humidity: 5% to 95% non-condensing Memory • 16 MB RAM • 64 MB Flash PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 39 Maximum Print Width: PR2: 48 mm (1.89 in) PR3: 72 mm (2.83 in) Media Width: PR2: 57 mm to 58 mm (2.244 in to 2.283 in) PR3: 79 mm to 80 mm (3.110 in to 3.149 in) Media Length: Continuous Media Thickness: 60 μm to 100 μm (2.36 mils to 4 mils)
  • Page 40 Europe multilingual (Western and Eastern) • Cyrillic • Arabic • Greek • Hebrew Japanese • • Polish • Thai • Korean • Traditional (Big 5) and Simplified (GB) Chinese Supported Graphic File Type • PR2 and PR3 Mobile Receipt Printer User Manual...
  • Page 42 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2012 Intermec Technologies Corporation. All rights reserved. PR2 and PR3 Mobile Receipt Printer User Manual *935-047-001* P/N 935-047-001...

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