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2.3. About the error code
See the following table for details on the error code, details of the error code, display and coping strategies when updating
the firmware from DPMS. (DPMS:maranz Product Management Server).
Error
DPMS Update Error Display
Code
L o g i n
f a i l e d
01
0 1
S e r v e r
02
0 2
C o n n e c t i o n F a i l
03
0 3
C o n n e c t i o n F a i l
04
0 4
C o n n e c t i o n F a i l
05
0 5
C o n n e c t i o n F a i l
06
0 6
C o n n e c t i o n F a i l
07
0 7
C o n n e c t i o n F a i l
08
0 8
C o n n e c t i o n F a i l
09
0 9
D o w n l o a d
0A
0 A
D o w n l o a d
0B
0 B
D o w n l o a d
0C
0 C
C o n n e c t i o n F a i l
0D
0 D
C o n n e c t i o n F a i l
0E
0 E
U p d a t i n g
10
1 0
U p d a t i n g
11
1 1
i s
b u s y
f a i l
f a i l
f a i l
f a i l
f a i l
Details of Error code
Failed to log in to DPMS.
Line etc. is congested when log-
ging in to DPMS.
Connection to DPMS failed.
Failed to obtain entire Firmware
information.
Time Out while obtaining entire
Firmware information.
Failed to obtain individual Firm-
ware information.
Time Out while obtaining indi-
vidual Firmware information.
Error notification received while
requesting Firmware Info.
Time Out while obtaining Firm-
ware information.
Error(NG) notification received
while requesting Firmware Down-
load.
Error(ServerBusy) notification re-
ceived while requesting Firmware
Download.
Error(Connect failure) notification
received while requesting Firm-
ware Download.
Received value with invalid Pack-
age Version.
Connection to DPMS failed.
(Cannot get NTP)
No Update Packet received from
CX870 / CY920 (Time Out).
Abnormal data in Update Packet
received from CX870 / CY920
(CRCError).
79
Coping strategies
Initialize the unit and try updating
again.
Update in an environment where there
is a small network load.
Update in an environment where there
is a small network load.
Check the network connection. Update
in an environment where there is a
small network load.
Check the network connection. Update
in an environment where there is a
small network load.
Check the network connection. Update
in an environment where there is a
small network load.
Check the network connection. Update
in an environment where there is a
small network load.
Check the network connection. Update
in an environment where there is a
small network load.
Check the network connection. Update
in an environment where there is a
small network load.
Check the network connection. Update
in an environment where there is a
small network load.
Check the network connection. Update
in an environment where there is a
small network load.
Check the network connection. Update
in an environment where there is a
small network load.
Check the network connection. Update
in an environment where there is a
small network load.
Check the network connection. Update
in an environment where there is a
small network load.
Check the network connection. Update
in an environment where there is a
small network load.
Turn on the power again. Update will
start automatically.
Turn on the power again. Update will
start automatically.
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