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No communication be-
tween electronic ele-
ments of the appliance.
The appliance drum
doors are open or not
closed correctly.
The mains supply is un-
stable.
If the display shows other alarm codes, deactivate and activate the appliance. If
the problem continues, contact the Authorised Service Centre.
In case of different problem with the washing machine check the table below for
possible solutions.
Problem
The programme does
not start.
The appliance fills with
water and drains imme-
diately.
The spin phase does
not operate or the
washing cycle lasts lon-
ger than usual.
There is water on the
floor.
You cannot open the
appliance lid.
20
•
The programme was not finished properly or the appliance stopped
too early. Switch the appliance off and on again.
•
If the alarm code appears again, contact the Authorised Service Cen-
tre.
•
Make sure that drum doors are properly closed.
•
Wait until mains supply is stable.
•
Make sure that the mains plug is connected to the mains socket.
•
Make sure that the appliance lid and drum door are closed.
•
Make sure that there is no damaged fuse in the fuse box.
•
Make sure that the
•
If the delay start is set, cancel the setting or wait for the end of count-
down.
•
Deactivate the Child Lock function if it is on.
•
Check the position of the knob on the selected programme.
•
Make sure that the drain hose is in the correct position. The hose may
be positioned too low. Refer to "Installation instruction".
•
Set the spin programme.
•
This problem may be caused by the clogged drain circuit. Please con-
tact the Authorised Service Centre.
•
Adjust manually the items in the tub and start the spin phase again.
This problem may be caused by balance problems.
•
Make sure that the couplings of the water hoses are tight and there is
not water leakages.
•
Make sure that the water inlet hose and the drain hose have no dam-
ages.
•
Make sure you use the correct detergent and the correct quantity of it.
•
Make sure that a washing programme that ends with water in tub, has
not been selected.
•
Make sure that the washing programme is finished.
•
Set the drain or the spin programme if there is water in the drum.
•
Make sure that the appliance receives electrical power.
•
This problem may be caused by a failure of the appliance. Contact the
Authorised Service Centre.
Possible solution
has been touched.
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