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IBM IntelliStation A Pro 6217 Service Manual

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IBM IntelliStation A Pro Type 6217
Problem Determination and
Service Guide

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Summary of Contents for IBM IntelliStation A Pro 6217

  • Page 1 IBM IntelliStation A Pro Type 6217 Problem Determination and Service Guide...
  • Page 3 IBM IntelliStation A Pro Type 6217 Problem Determination and Service Guide...
  • Page 4 Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 157. Eighth Edition (July 2006) © Copyright International Business Machines Corporation 2005. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

  • Page 5: Table Of Contents

    Microprocessor board LED errors ....53 Emergency recovery-repair diskettes (Windows) ... . . 53 © Copyright IBM Corp. 2005...
  • Page 6 Solving undetermined problems ....65 Calling IBM for service ..... . 66 Chapter 3.
  • Page 7 Removing the speaker ....123 Replacing the speaker ..... 125 Removing the fan assembly .
  • Page 8 IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 9: Safety

    Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2005...

  • Page 10: Guidelines For Servicing The Computer

    Use the information in this section to help you identify potential unsafe conditions in an IBM product that you are working on. Each IBM product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.

  • Page 11: Safety Statements

    Each caution and danger statement in this documentation begins with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the IBM Safety Information document.
  • Page 12 2. First, remove power cords from outlet. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlet. 4. Remove all cables from devices. 5. Turn device ON. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 13 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 14 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 15 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 16 IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 17: Chapter 1. Introduction

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You can install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your computer.

  • Page 18: Notices And Statements In This Document

    This CD contains all of the IBM IntelliStation A Pro Type 6217 documents in Portable Document Format (PDF). Depending on the computer model, additional documentation might be included on the IBM IntelliStation Documentation CD. The computer might have features that are not described in the documentation that comes with the computer.

  • Page 19: Features And Specifications

    Features and specifications The following table provides a summary of the features and specifications of the computer. Depending on the model, some features might not be available, or some specifications might not apply. Table 1. Features and specifications Microprocessor: Integrated functions: Heat output: v Supports up to two AMD Opteron v Broadcom 5703 10/100/1000 Ethernet...

  • Page 20: Controls, Leds, And Connectors

    IEEE 1394A (FireWire) connectors Use these connectors (four-pin on the front and six-pin on the rear) to connect FireWire devices, such as digital video cameras and external hard disk drives. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 21 Mic connector (pink) Use this connector to connect a microphone to the computer when you want to record voices or other sounds on the hard disk. You can also use this connector (and a microphone) with speech-recognition software. Line out connector (green) Use this connector to send audio signals from the computer to external devices, such as speakers with built-in amplifiers, headphones, multimedia keyboards, or the audio line-in jack on a stereo system.

  • Page 22: Internal Leds, Connectors, And Jumpers

    Microprocessor 1 (U27) DIMM 1 DIMM 2 DIMM 3 DIMM 4 Battery PCI-X 1 PCI-X 2 PCI-X 3 PCI Express x16 PCI-X 4 PCI-X 5 Figure 2. System-board option connectors IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 23: System-Board Internal Connectors

    System-board internal connectors Figure 3 shows the internal connectors and LEDs on the system board. Front Ethernet activity LED Diskette Front 1394 (FireWire) SATA 0 Front USB connectors SATA 1 Boot block jumper Primary IDE Power Secondary IDE Front panel Rear system fan 1 Rear system...

  • Page 24: System-Board Leds

    If the problem remains, the LED will continue to be lit. For information about how to correct the problems that are indicated by the error LEDs, see “System board LED errors” on page 50. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 25: System-Board Jumpers

    System-board jumpers Figure 6 shows the jumper blocks on the system board. 1 2 3 Recovery Boot block recovery jumper (JP2) 1 2 3 Normal 1 2 3 Normal 1 2 3 Reset Clear CMOS jumper (JP1) Figure 6. System-board jumpers Any jumper blocks on the system board that are not shown in the illustration are reserved.

  • Page 26: Microprocessor-Board Leds

    If the problem remains, the LED will continue to be lit. For information about how to correct the problems that are indicated by the error LEDs, see “Microprocessor board LED errors” on page 53. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 27: Chapter 2. Diagnostics

    “Beep code descriptions.” If no beep code sounds, see “No-beep symptoms” on page 17. Beep code descriptions The following table describes the beep codes and suggested actions to correct the detected problems. © Copyright IBM Corp. 2005...
  • Page 28 Replace the system board. 1-2-3 DMA page register write/read test has failed. 1. (Trained service technician only) Reseat the system board. 2. (Trained service technician only) Replace the system board. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 29 Table 2. POST beep codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 30 System board 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. DIMM b. (Trained service technician only) System board IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 31 Table 2. POST beep codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 32 Disabled to Enabled. 4. Replace the following components one at a time, in the order shown, restarting the computer each time: a. DIMM b. (Trained service technician only) System board IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 33 No-beep symptoms The following table describes situations in which no beep code sounds when POST is completed. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 34: Post Error Codes

    (Trained service technician only) System board 3. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Battery b. (Trained service technician only) System board IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 35 Table 3. POST error messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 36 Load Default Settings, and save the settings. 2. (Trained service technician only) Reseat the system board. 3. (Trained service technician only) Replace the system board. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 37 Table 3. POST error messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 38 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Diskette b. Diskette drive c. (Trained service technician only) System board IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 39 Table 3. POST error messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 40 4. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Hard disk drive b. (Trained service technician only) System board IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 41 Table 3. POST error messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 42 (Trained service technician only) System board 00012000 Processor machine check error. 1. Update the system BIOS code. 2. (Trained service technician only) Reseat the microprocessor. 3. (Trained service technician only) Replace the microprocessor. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 43 Table 3. POST error messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 44: Checkout Procedure

    If it is part of a cluster, you can run all diagnostic programs except the ones that test the storage unit (that is, a hard IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 45: Performing The Checkout Procedure

    disk drive in the storage unit) or the storage adapter that is attached to the storage unit. The failing computer might be part of a cluster if any of the following conditions is true: – You have identified the failing computer as part of a cluster two or more computers sharing external storage devices).

  • Page 46: Troubleshooting Tables

    4. Replace the following components one at a time, in the order shown, restarting the computer each time: a. CD or DVD drive b. CD or DVD drive cable c. (Trained service technician only) System board IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 47: Diskette Drive Problems

    Diskette drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 48: Hard Disk Drive Problems

    Make sure that the SCSI bus and devices are configured correctly and that the last external device in each SCSI chain is terminated correctly. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 49: Keyboard, Mouse, Or Pointing-Device Problems

    Keyboard, mouse, or pointing-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 50: Memory Problems

    1. Make sure that the startup microprocessor is seated correctly. continuous beep during POST, 2. (Trained service technician only) Replace the microprocessor. indicating that the startup (boot) microprocessor is not working correctly. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 51: Monitor Problems

    76 mm (3 in.). b. Non-IBM monitor cables might cause unpredictable problems. 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a.

  • Page 52: Optional-Device Problems

    Any external SCSI device is turned on. You must turn on an external SCSI device before turning on the computer. 4. Reseat the failing device. 5. Replace the failing device. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 53: Power Problems

    Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 54: Printer Problems

    3. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Failing serial device b. (Trained service technician only) System board IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 55: Software Problems

    Software problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 56: Diagnostic Programs, Error Codes, And Messages

    To start the Enhanced Diagnostics programs in the Red Hat Linux operating systems, complete the following steps: a. Restart the computer. b. When the operating system selection menu is displayed, select IBM Preload Recovery & Diagnostics. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 57: Diagnostic Text Message

    Select Run diagnostics to start the diagnostics programs. v To start the Enhanced Diagnostics programs using a diskette or CD, insert the IBM Enhanced Diagnostics diskette or CD and restart the computer (see “Using the Enhanced Diagnostics diskette or CD” on page 49).

  • Page 58: Diagnostic Error Codes

    Memory Test All Banks; then, if an error is detected, take the indicated action. 3. Reinstall and, if necessary, update the BIOS code on the server; then, rerun the test (see “Updating the firmware” on page 143). IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 59 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by (Trained service technician only), that step must be performed only by a trained service technician.
  • Page 60 1. Reseat the adapter. 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. Each adapter b. (Trained service technician only) System board IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 61 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by (Trained service technician only), that step must be performed only by a trained service technician.
  • Page 62 1. Run the test with another CD or DVD drive. 2. Make sure that the cables are correctly connected to the CD or DVD drive and to the system board. 3. Run the test again. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 63 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by (Trained service technician only), that step must be performed only by a trained service technician.
  • Page 64 A green LED blinks on each port when the loopback plugs are seated correctly. 4. (Trained service technician only) Replace the loopback plug. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 65: Creating An Enhanced Diagnostics Diskette Or Cd

    IBM Enhanced Diagnostics diskette. To download the latest CD image of the IBM Enhanced Diagnostics from the Web and create a startable Enhanced Diagnostics CD, complete the following steps: 1. Go to http://www.ibm.com/pc/support.

  • Page 66: System Board Led Errors

    1. Turn off the computer and any peripheral devices. 2. Insert the IBM Enhanced Diagnostics diskette or CD into the diskette, CD, or DVD drive. 3. Turn on all attached devices; then, turn on the computer. 4. Follow the instructions on the screen.
  • Page 67 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by (Trained service technician only), that step must be performed only by a trained service technician.
  • Page 68 2. Replace the following components one at a time, in the order shown, restarting the computer each time: a. (Trained service technician only) Microprocessor 1 fan sink b. (Trained service technician only) System board IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 69: Microprocessor Board Led Errors

    Microprocessor board LED errors v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 70: Creating An Emergency Recovery-Repair Diskette In Windows

    If an error message is displayed during the repair operation and the repair operation cannot be completed, you might have a problem with the Product Recovery IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 71: Pc-Doctor For Windows

    If the hard disk drive, including the partition that contains the Product Recovery program, becomes damaged or if you replace the hard disk drive, use the IBM Product Recovery CD to recover the preinstalled operating system, application programs, and device drivers (see “Product recovery CDs”...

  • Page 72: Recovering Or Installing Device Drivers

    The latest device drivers are also available at http://www.ibm.com/pc/support/. Updating (flash-updating) the BIOS code on the computer Periodically, IBM might post new levels of BIOS code on the Web. Always check the IBM Support Web site at http://www.ibm.com/pc/support/ for the latest level of BIOS code, device drivers, documentation, and hints and tips.
  • Page 73 To download the BIOS (flash) update files, complete the following steps: 1. Go to http://www.ibm.com/pc/support/. 2. In the Downloads category, click Downloads & drivers. 3. In the Brand field, select IntelliStation. 4. In the Family field, select IntelliStation A Pro.

  • Page 74: Recovering From A Post/Bios Update Failure

    8. Connect the computer to a power source, keyboard, monitor, and mouse. 9. Insert the POST/BIOS update (flash) CD into the CD or DVD drive. 10. Turn on the computer and the monitor. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 75: Small Computer System Interface (Scsi) Error Codes (Some Models)

    After the update session is completed, the computer will turn off. 11. Remove the CD from the CD or DVD drive. 12. Disconnect all power cords; then, remove the computer cover and support bracket. 13. Return the boot block recovery jumper to pins 1 and 2. 14.
  • Page 76 Disconnect one drive at a time from the channel that was identified in step 2a; then, restart the computer to determine which drive is causing the error. g. Reconnect the SCSI cable. h. Reconnect the SCSI backplane. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 77: Serveraid Error Codes

    FFFF or other code not listed 1. Place download jumpers on the controller and try to update (flash) the firmware code on the adapter. 2. Isolate between the SCSI subsystem and the controller by disconnecting all SCSI cables from the suspected adapter, and restart the computer. Attention: Do not press F5.
  • Page 78 1. Flash the latest level of BIOS code and firmware for controller. 2. Make sure that the controller is supported for this computer. 3. Integrated RAID controller on the computer. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 79 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, Machine Type 6217,” on page 67 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by (Trained service technician only), that step must be performed only by a trained service technician.

  • Page 80: Erasing A Lost Or Forgotten Password (Clearing Cmos)

    This section applies to lost or forgotten passwords. More information about lost or forgotten passwords is available in Access IBM. If the user or administrator password is lost or forgotten, you can regain access to the computer through one of...

  • Page 81: Solving Ethernet Controller Problems

    (turn on the computer and reconfigure each time): v Any external devices v Surge suppressor device (on the computer) v Modem, printer, mouse, or non-IBM devices v Each adapter v Hard disk drives v Memory modules. The minimum configuration requirement is 1 GB (two 512 MB DIMMs).

  • Page 82: Calling Ibm For Service

    Adapters and attachments, in the same locations v Address jumpers, terminators, and cabling v Software versions and levels v Diagnostic programs type and version level v Configuration option settings v Operating-system control-file setup IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 83: Chapter 3. Parts Listing, Machine Type 6217

    The following illustration identifies the parts for the IntelliStation A Pro Type 6217. See Table 6 on page 68 to identify the part associated with the numbers in the following illustration. Figure 9. Parts listing, Type 6217 © Copyright IBM Corp. 2005...

  • Page 84: Replaceable Computer Units

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit: You can install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designed for your computer.
  • Page 85 Table 6. CRU and FRU part listing. (continued) Index Part description CRU No. (Tier 1) CRU No. (Tier 2) FRU No. Card guide assembly (all models) 49P1971 System board (models 22x, 28x, 30x, 33x, 35x, 36x, 25R4949 37x, 38x, 41x, 42x, 43x, 44x, 45x, 46x, 47x, 61x, 62x, 68x) System board (models 4Cx, 4Dx, 4Fx, 82x, 83x, 42C4474...
  • Page 86 35x, 36x, 37x, 38x, 41x, 42x, 43x, 44x, 45x, 46x, 47x, 61x, 62x, 68x) Cable, CD audio (models 22x, 28x, 30x, 33x, 35x, 75H9219 36x, 37x, 38x, 62x, 68x, 41x, 42x, 43x, 44x, 45x, 46x, 47x, 61x) IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 87 Table 6. CRU and FRU part listing. (continued) Index Part description CRU No. (Tier 1) CRU No. (Tier 2) FRU No. Cable, dual VGA (models 21x, 30x, 37x, 42x, 44x, 73P9598 61x, 62x) Cable, DVD dual VGA (optional) 73P9600 Cable, FireWire right (models 22x, 28x, 30x, 33x, 26K7338 35x, 36x, 37x, 38x, 41x, 42x, 43x, 44x, 45x, 46x, 47x, 61x, 62x, 68x)
  • Page 88 Clip, RFID (1) v Rubber mount grommets (20) v Screws, self-tap M5 (4) v Screws, shoulder (20) v Screws, slotted M3.5) (13) v Standoffs, shaft (2) v Supports, fem-nut (2) IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 89 Miscellaneous parts kit (models 22x, 28x, 30x, 33x, 59P4204 35x, 36x, 37x, 38x, 62x, 68x, 41x, 42x, 43x, 44x, 45x, 46x, 47x, 61x) v Bezel, IBM logo (1) v Brackets, I/O blank tabs (5) v Brackets, ser. num. mount (2) v Clamp assembly (1)

  • Page 90: Keyboard Crus

    French Canadian (445) 39M7001 German (129) 39M7003 Greek (319) 39M7004 Hebrew (212) 39M7005 Hungarian (208) 39M7006 Icelandic (197) 39M7007 Italian (141) 39M7008 Italian (142) 39M7009 Japanese (194) 39M7010 Korean 413) 39M7011 IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 91: Product Recovery Cds

    Windows XP / Swedish / SV 42D2614 Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 92 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
  • Page 93 IBM power cord part number Used in these countries and regions 1838574 Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Caicos Islands, Canada, Cayman Islands, Costa Rica, Colombia, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Japan, Mexico, Micronesia (Federal...
  • Page 94 IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 95: Chapter 4. Removing And Replacing Computer Components

    Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request , you will be charged for the installation. v Tier 2 customer replaceable unit: You can install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designed for your computer.

  • Page 96: Handling Static-Sensitive Devices

    If you are instructed to return a device or component, follow all packaging instructions that are provided with the replacement part. Use any packaging materials that are supplied to you for shipping. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 97: Removing And Replacing Tier 1 Crus

    Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.

  • Page 98: Replacing The Side Cover

    5. Turn on the attached devices; then, turn on the computer. Attention: For proper cooling and airflow, replace the cover before turning on the computer. Operating the computer with the cover removed might damage computer components. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 99: Removing The Support Bracket

    Removing the support bracket When working with some devices, such as hard disk drives, adapters, and memory modules, you must first remove the support bracket to access the device. To remove the support bracket, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 79.

  • Page 100: Removing The Bezel

    1. Insert the two tabs on the bottom of the bezel into the matching holes on the computer chassis. 2. Push the top of the bezel toward the computer until the two tabs at the top of the bezel snap into place. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 101: Removing An Adapter

    (SATA), or small computer system interface (SCSI) devices; and then PCI-X slots 2 through 5. v For a list of supported options for the computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for the computer.
  • Page 102 Make sure that the adapter is correctly seated in the expansion slot before you turn on the computer. Incomplete installation of an adapter might damage the system board or the adapter. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 103: Cabling An Optional Scsi Adapter

    Rear adapter- retention bracket Expansion- slot cover Adapter Front adapter- retention bracket Figure 13. Adapter placement 9. Connect required cables to the adapter. Route cables so that they do not block the flow of air from the fans. If you are installing an optional SCSI adapter, see “Cabling an optional SCSI adapter”...
  • Page 104 SCSI signal cable connector SCSI adapter SCSI Front adapter- support bracket Figure 14. SCSI signal cable placement 3. Complete the installation of the optional SCSI adapter. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 105: Internal Drives

    If you fail to observe these restrictions, the computer will usually disable the BIOS for the last subsystem that is loaded, which typically is SCSI. For more information about HostRAID, see the User’s Guide on the IBM IntelliStation Documentation CD.
  • Page 106 8. If the bay does not have a drive installed, use a screwdriver to pry the filler panel and EMC shield away from the computer (see Figure 16). EMC shield Filler panel Figure 16. Preparing to install a drive in bay 2 IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 107 9. If the bay already contains a drive: a. Disconnect the cables from the drive. b. Release it from the bay by pressing the blue latch on the side of the drive. c. Pull the drive out of the computer. d.
  • Page 108 19. Replace the support bracket (see “Removing the support bracket” on page 83). 20. Replace the bezel (see “Removing the bezel” on page 84). 21. Replace the side cover (see “Removing the side cover” on page 81). IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 109 22. Reconnect the external cables and power cords; then, turn on the attached devices and the computer. Removing the drive in bay 3 To remove the drive in bay 3, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 79.
  • Page 110 If the drive is secured with a tool-less clip, remove it and set it aside to install on the new drive. Note: If you are installing a drive that contains a laser, review the following safety precaution. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 111 Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
  • Page 112 4. Check the instructions that come with the drive to determine whether you must set any switches or jumpers on the drive. If you are installing a SCSI device, make sure that you set the SCSI ID for that device. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 113 5. Turn off the computer and all attached devices; then, disconnect all power cords and external cables. 6. Remove the side cover (see “Removing the side cover” on page 81). 7. Remove the support bracket (see “Removing the support bracket” on page 83). 8.

  • Page 114: Power And Signal Cables For Internal Drives

    The drives that are preinstalled in the computer come with power and signal cables attached. If you replace any drives, remember which cable is attached to which drive, or label the cables. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 115: Removing A Dimm

    v When you install a drive, make sure that one of the drive connectors of the signal cable is connected to the drive and that the connector at the other end of the signal cable is connected to the system board. v When you install a drive, set the jumpers either to disable auto-start or to delay startup, to prevent the system power supply from being overtaxed by all drives trying to spin up at once.

  • Page 116: Replacing A Dimm

    PC2700 or PC3200 SDRAM buffered DIMM specification. For a list of supported options for the computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for the computer. v DIMMs must be installed in matched pairs. The DIMMs in each pair must be the same size, speed, type, and technology as each other but do not have to match other pairs.
  • Page 117 v The first pair of DIMMs on the system board are installed in DIMM connectors 1 and 2. If you install a second pair of DIMMs for microprocessor 1, install the pair in DIMM connectors 3 and 4. Table 7 shows the system board DIMM installation sequence.
  • Page 118 1 DIMM connector 2 DIMM connector 3 DIMM connector 4 Figure 21. Installation of DIMMs 1-4 12. Repeat steps 8 through 11 for the second DIMM in the pair. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 119: Removing The Battery

    Replacing the battery Important: In computers containing the optional microprocessor board, the battery must be replaced by a trained service technician who is familiar with IBM products. The following notes describe information that you must consider when replacing the battery in the computer: v When replacing the battery, you must replace it with a lithium battery of the same type from the same manufacturer.
  • Page 120 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

  • Page 121: Removing And Replacing Tier 2 Crus

    Removing and replacing Tier 2 CRUs You can install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your computer. The illustrations in this document might differ slightly from your hardware.
  • Page 122 12. Reconnect the external cables and power cords. Turn on the attached devices, and turn on the computer. 13. Use the SCSISelect program to configure SCSI channel B (see “Using the Configuration/Setup Utility program” on page 143). IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 123: Cabling The Computer

    Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 124 Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Taiwan, United States of America, Venezuela 24P6858 Korea (Democratic People’s Republic of), Korea (Republic of) 34G0232 Japan 36L8880 Argentina, Paraguay, Uruguay 49P2078 India 49P2110 Brazil IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 125 IBM power cord part number Used in these countries and regions 6952300 Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,...

  • Page 126: Removing And Replacing Frus

    7. Disconnect the fan sink cable, noting its location. 8. Disconnect any cables that impede access to the microprocessor. Note: The illustrations in this document might differ slightly from your hardware. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 127 Fan sink Microprocessor Fan sink cable Microprocessor orientation indicators Retention spring clip Retention spring clip Microprocessor socket Fan sink connector Figure 24. removing the fan sink 9. Loosen the two captive screws (in the leaf spring enclosures) on either side of the fan sink.

  • Page 128: Replacing Microprocessor 1 And Fan Sink

    Figure 26 on page 113. Carefully press the microprocessor into the socket. Attention: To avoid bending the pins on the microprocessor, do not use excessive force when pressing it into the socket. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 129 Fan sink Microprocessor Fan sink cable Microprocessor orientation indicators Retention spring clip Retention spring clip Microprocessor socket Fan sink connector Figure 26. Installing microprocessor 1 and fan sink 3. Close the microprocessor-release lever to secure the microprocessor. Attention: v Do not disturb or contaminate the gray thermal material on the bottom of the new fan sink.

  • Page 130: Removing The Second Microprocessor (Microprocessor 2 And Fan Sink)

    Before you begin, obtain the following items: v A Phillips-head screwdriver v A flat-blade screwdriver or a nut driver To remove the second microprocessor on the microprocessor board, complete the following steps: IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 131 1. Read the safety information that begins on page vii and “Installation guidelines” on page 79. 2. Turn off the computer and all attached devices. 3. Disconnect all external cables and power cords; then, remove the side cover (see “Removing the side cover” on page 81) 4.
  • Page 132 11. Rotate the release lever on the microprocessor socket from its closed and locked position until it stops or clicks in the fully open position (90°). IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 133: Replacing The Second Microprocessor (Microprocessor 2 And Fan Sink)

    This enhances performance for database and other applications. v To use SMP, obtain an SMP-capable operating system. For a list of supported operating systems, go to http://www.ibm.com/pc/us/compat/. Chapter 4. Removing and replacing computer components...
  • Page 134 The most current level of BIOS code for the computer is available from http://www.ibm.com/pc/support/. v For a list of supported microprocessor options for the computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for the computer To install a second microprocessor, complete the following steps.
  • Page 135 Attention: When you tighten the screw on the microprocessor board that is closest to the rear fan in the computer, you might have to push the rear fan slightly to the side. 4. Tighten the four screws on the fan-sink socket; then, tighten the two screws on the corners of the microprocessor board to secure the microprocessor board to the system board.
  • Page 136 Press the fan sink into place; then, connect the fan-sink cable to the microprocessor fan connector on the microprocessor board (see Figure 32 for the location of the connector). IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 137: Removing The Microprocessor Board

    f. Raise the retention spring clips into position on each side of the fan sink. Start both screws into the fan-sink socket; then, tighten both screws. Do not overtighten the screws. 11. Install at least one pair of supported DIMMs on the microprocessor board. See “Replacing a DIMM”...
  • Page 138 1). This will free the board from the second-microprocessor connectors and the two plastic alignment pins. The alignment pins will stay with either the system board or the microprocessor board. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 139: Replacing The Microprocessor Board

    Note: If the pins remain attached to the microprocessor board, remove them, using needle-nosed pliers if necessary, and push them back into place on the system board for later reinstallation of the microprocessor board. Replacing the microprocessor board To install the microprocessor board, complete the following steps. Important: When installing a microprocessor, make sure that the orientation indicator on the microprocessor is aligned with the orientation indicator on the microprocessor socket.
  • Page 140 Note: The illustrations in this document might differ slightly from your hardware. Card guide and retainer bracket Drive cage PCI support cage Speaker Figure 35. Speaker replacement IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 141: Replacing The Speaker

    9. Remove the four screws that secure the drive cage and PCI support cage to the chassis and set the screws in a safe place. Important: When the screws are removed, the drive cage is not secure. 10. Disengage the two alignment pins on the drive cage from the chassis and the PCI support cage.

  • Page 142: Removing The Fan Assembly

    2. Turn off the computer and attached devices; then, disconnect all power cords and external cables. Note: Removing a fan assembly might be easier if the computer is turned on its side. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 143 3. Remove the cover and support bracket (see “Removing the side cover” on page 81 and “Removing the support bracket” on page 83). 4. Remove the air baffle. a. Lift up on the large end of the air baffle until it releases. b.

  • Page 144: Replacing The Fan Assembly

    4. Remove the bezel (see “Removing the bezel” on page 84). 5. Remove the air baffle. a. Lift up on the large end of the air baffle until it releases. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 145: Replacing The Control Panel Assembly

    b. Slide the air baffle toward the front of the computer; then, lift it out of the computer. 6. Rotate the drive cage up until it locks in position. 7. Slide the hard disk drives out of the drive cage and set them in a safe place, disconnecting any drive cables that impede this procedure.

  • Page 146: Removing The Audio Card/Firewire Assembly

    8. Disconnect the audio card/FireWire assembly cables from the system board. Note: The illustrations in this document might differ slightly from your hardware. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 147: Replacing The Audio Card/Firewire Assembly

    Audio card Figure 38. Audio card/FireWire assembly replacement 9. Insert a long-blade screwdriver through the empty drive cage and loosen the two screws that secure the audio card/FireWire assembly to the chassis. 10. Reach under the drive cage and remove the two screws; then, gently pull the audio card/FireWire assembly out of the computer.

  • Page 148: Removing The Front Usb Connector Assembly

    8. Disconnect the cable for the front USB connector assembly from the system board. Note: The illustrations in this document might differ slightly from your hardware. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 149: Replacing The Front Usb Connector Assembly

    Figure 39. Front USB connector assembly replacement 9. From the inside of the chassis, place your fingers on the two tabs on the front USB connector assembly and squeeze them together to detach the assembly from the computer; then, pull the assembly toward the inside of the chassis and remove it.
  • Page 150 9. Replace the side cover (see “Replacing the side cover” on page 82). 10. Reconnect the external cables and power cords. Turn on the attached devices, and turn on the computer. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 151: Removing The Power Supply

    Removing the power supply To remove the power supply, complete the following steps: Note: Removing the power supply might be easier if the computer is turned on its side. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 79.
  • Page 152 7. Slide the power supply toward the front of the computer to disengaging the hooks from the slots on the chassis; then, lift it out of the computer. Figure 41. Removing the power supply IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 153: Replacing The Power Supply

    Replacing the power supply 1. Touch the static-protective package containing the power supply to any unpainted metal surface on the computer. Then, remove the power supply from the package. 2. Insert the power supply into the chassis and slide it forward to engage the hooks on the power supply to the slots on the chassis.

  • Page 154: Removing The System Board

    If any installed items impede your ability to easily access the system board, remove them before proceeding. b. The illustrations in this document might differ slightly from your hardware. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 155 Figure 43. System board removal 9. Remove the four screws at the fan sink retention module for microprocessor one and set them in a safe place. 10. If the optional microprocessor board had not been installed, remove the six screws at the location where it would be installed and set them in a safe place. 11.

  • Page 156: Replacing The System Board

    13. Replace the front bezel (see “Replacing the bezel” on page 84). 14. Replace the support bracket (see “Replacing the support bracket” on page 83). 15. Replace the side cover (see “Replacing the side cover” on page 82). IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 157 16. Reconnect the external cables and power cords. Turn on the attached devices, and turn on the computer. 17. Update the computer with the latest level of firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image. Chapter 4.
  • Page 158 IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 159: Chapter 5. Configuration Information And Instructions

    This chapter provides information about updating the firmware and using the configuration utilities. Detailed information about configuring the computer is in the IBM IntelliStation A Pro Type 6217 User’s Guide on the IBM IntelliStation Documentation CD. The latest information on these programs and the most recent device-driver files are available at www.ibm.com/pc/support.
  • Page 160 Change interrupt request (IRQ) settings v Enable USB legacy keyboard and mouse support v Resolve configuration conflicts Go to http://www.ibm.com/pc/support/ to get the latest version of the BIOS code. Starting the Configuration/Setup Utility program To start the Configuration/Setup Utility program, complete the following steps: 1.
  • Page 161 – Chipset Configuration Attention: Do not make changes to the Chipset Feature unless directed to do so by an IBM authorized service representative. Select this choice to modify settings that control features of the core chip set on the system board.
  • Page 162 Keep a record of your password in a secure place. If you forget the user or administrator password, you can regain access to the computer through one of the following methods: IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 163: Enabling The Broadcom Netxtreme Gigabit Ethernet Boot Agent

    Using the Adaptec HostRAID configuration programs Use the Adaptec RAID Configuration Utility programs and SCSISelect Utility (also referred to as IBM ServeRAID-7e) to add RAID levels 0 and 1 functionality to the integrated Serial ATA controller and the integrated SCSI controller. Be sure to use these programs as described in this document.
  • Page 164 Adaptec RAID Configuration Utility programs, see the documentation on the IBM ServeRAID-7e (Adaptec HostRAID) Support CD. If this CD did not come with your computer, you can download the IBM ServeRAID-7e (Adaptec HostRAID) Support CD from http://www.ibm.com/pc/ support/.
  • Page 165 SCSI RAID feature and install the device drivers before you can use it. The SCSI RAID configuration utilities, device drivers, and information are available on the IBM ServeRAID-7e (Adaptec HostRAID) Support CD. If this CD did not come with your computer, you can download the IBM ServeRAID-7e (Adaptec HostRAID) Support CD from http://www.ibm.com/pc/support/.

  • Page 166: Using Serveraid Manager

    ServeRAID Manager in Startable CD mode. To run the ServeRAID Manager program in startable-CD mode, turn on the computer; then, insert the IBM ServeRAID Support CD into the CD-ROM drive. If the ServeRAID Manager program detects an unconfigured controller and ready drives, the program automatically starts the Configuration wizard.
  • Page 167 1. In the ServeRAID Manager tree, click the controller that you want to configure. 2. From the toolbar, click Create. 3. Click Express configuration. 4. Click Next. The “Configuration summary” window opens. 5. Review the information that is displayed in the “Configuration summary” window. To change the configuration, click Modify arrays or Modify logical drives.

  • Page 168: Configuring The Gigabit Ethernet Controller

    The sync transfer rate is the transfer rate for Ultra SCSI devices. For Ultra3 SCSI LVD devices, the maximum rate is 160 MBps; for Ultra2 SCSI LVD devices, 80 MBps; for Fast SCSI devices, 20 MBps. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 169 – Advanced Configuration Select this choice to view or change the settings for advanced configuration options. v SCSI Disk Utilities Select this choice to view the SCSI IDs assignments or to format a SCSI device. Select a device from the list and read the instructions on the screen carefully before making a selection.
  • Page 170 IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 171: Appendix A. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system or optional device, and whom to call for service, if it is necessary.

  • Page 172: Getting Help And Information From The World Wide Web

    Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM System x and xSeries information is http://www.ibm.com/systems/x/. The address for IBM IntelliStation information is http://www.ibm.com/intellistation/.

  • Page 173: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 174: Trademarks

    Other company, product, or service names may be trademarks or service marks of others. Important notes Processor speeds indicate the internal clock speed of the microprocessor; other factors also affect application performance. IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...

  • Page 175: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
  • Page 176 IBM equipment. For information on proper disposal of these batteries, contact IBM at 1-800-426-4333. Have the IBM part number listed on the battery available prior to your call. In the Netherlands, the following applies. For Taiwan: Please recycle batteries.

  • Page 177: Electronic Emission Notices (Class A)

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 178: European Union Emc Directive Conformance Statement

    IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.

  • Page 179: Electronic Emission Notices (Class B)

    Consult an IBM authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 180: European Union Emc Directive Conformance Statement

    IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 22/European Standard EN 55022.

  • Page 181: Index

    7 system-board external connectors 7 system-board internal connectors 7 data rate, Ethernet controller 152 Device Drivers and IBM Diagnostics CD 56 creating an IBM Enhanced Diagnostics 49 device drivers, recovering 56 CD-ROM drive diagnostic eject button 4...
  • Page 182 4-6 (hard disk) 96 integrated on system board 152 internal drives 89 modes 152 memory modules 100 teaming 152 SCSI cable 105 troubleshooting 65 the audio card/FireWire 131 IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 183 installing (continued) the battery 103 no-beep symptoms 17 the bezel 84 notes, important 158 the control panel assembly 129 notices the speaker 125 electronic emission, Class A 161 integrated Serial ATA controller, configuring 148 electronic emission, Class B 163 intermittent problems 32 FCC, Class A 161 internal FCC, Class B 163...
  • Page 184 149 USB front connector assembly, removing 132 using to configure the SCSI controller 149 using SCSISelect Utility program Adaptec RAID Configuration Utility 148 menu choices 152 passwords 146 IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 185 using (continued) SCSI HostRAID to configure the controller 149 SCSISelect Utility program 152 ServeRAID Manager 150 the Adaptec HostRAID configuration programs 147 the SATA HostRAID feature 148 the SCSI HostRAID feature 149 the SCSISelect Utility 149 video controller 3 weight 3 Index...
  • Page 186 IBM IntelliStation A Pro Type 6217: Problem Determination and Service Guide...
  • Page 188 Part Number: 31R1994 Printed in USA (1P) P/N: 31R1994...

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