General Problems With The Washing Machine - Miele PWM 912 Operating And Installation Instructions

Frequently asked questions

General problems with the washing machine

Problem
The machine vibrates dur-
ing the spin cycle.
Large amounts of deter-
gent residue remain in the
detergent dispenser
drawer.
Fabric softener is not com-
pletely dispensed or too
much water remains in the
 compartment.
The display is in a different
language.
The door will not open.
36
Possible cause and solution
The machine feet are not level.
Level the machine and adjust the feet.

The water flow pressure is too low.
Clean the filters in the water intake.

Powder detergent used in conjunction with water softeners
tends to become sticky.
Clean the detergent dispenser drawer and in future, add

detergent first and then the water softener into the com-
partment.
The siphon is not correctly positioned or is clogged up.
Clean the siphon (see "Cleaning and care – Cleaning the

detergent dispenser drawer").
A different language has been selected in "Settings" 
"Language" .
Set the language you want. The flag symbol will guide

you.
There is no power to the machine.
Check that the machine is switched on.

Check that the power supply to the machine is

switched on.
Check whether the fuse or circuit breaker has tripped.

Power failure
Open the drum door as described in the next section.

There is still water in the drum and the machine is unable
to drain.
Check if the drain system is blocked. Clean the

drainage system as described in the next section.
For safety reasons the drum door cannot be opened if the
suds temperature is higher than 130 °F / 55 °C.