Technical Support; Automated Fax Back Service - IBM Ultrastar 18ZX Installation Manual

IBM storage products
Note: Some controllers, systems, or operating systems may expect ANSI SCSI-2 devices. The Ultrastar
9LZX and 18ZX report themselves as SCSI-3 devices. Contact the Technical Support Center for a fix if
you encounter this issue.

TECHNICAL SUPPORT

Before calling technical support make sure you have your drive part number, serial number and
system information.
Contact technical support via:
Web www.ibm.com/harddrive
Voice 888.426.5214 or 507.286.5825
Fax 507.253.DRIVE
E-mail drive@us.ibm.com
Support is also available in Singapore via:
Voice 1800.418.9595 or (65) 65.6.418.9595
E-mail drive@sg.ibm.com

Automated Fax Back Service

U.S.A. 408.256.5218
Singapore 800.418.9696
England 0800.96.6948
Germany 0130.82.6089
France 0800.902229
Italy 167.875148
IBM Hard Disk Drive Technical Support Center
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